- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- WSP USA (Atlanta, GA)
- **This Opportunity** WSP is currently initiating a search for a ** Quality Assurance Specialist (QAS)** . The chosen candidate can sit in **any of our offices in ... the USA** . The Quality Assurance Specialist is responsible for the...in the order entry process to review and identify quality -related items/requirements and verify that customer specific… more
- State of Georgia (Fulton County, GA)
- Quality Assurance Trainer - Toll Operations...in all areas and functions that pertain to the customer service department, the toll operations center ... Job Alerts Job Description, Responsibilities, Standards, and Qualifications The Quality Assurance Trainer will report to the...develop and revise training materials as needed for the customer service department, the toll operations center… more
- Bank OZK (Alpharetta, GA)
- …about Bank OZK benefits (https://careers.ozk.com/benefits) . Job Purpose & Scope The Quality Assurance (QA) Manager is responsible for developing, implementing, ... in our Bank's call center locations to ensure our customer service aligns with the highest industry...highest industry standards. Leads a team of Risk and Quality Assurance Specialists whose duties include analyzing… more
- AON (Alpharetta, GA)
- …Skills and experience that will lead to success: + Deep functional expertise ( Customer Service , Quality standards) + Requires specific quality ... Aon Is Looking For A Quality Assurance (Sr. Analyst) As part...that will lead to success: + Deep functional expertise ( Customer Service , Quality standards) +… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Optiv (Atlanta, GA)
- …Analysts to service customers. The Sr. QA Analyst will conduct thorough quality assurance reviews on alert tickets, ensuring they meet the highest standards ... will provide deep level analysis for client investigations utilizing customer provided data sources, audit, and monitoring tools at...posture of Optiv customers. **How you'll make an impact** Quality Assurance + High level professional writing… more
- Transdev (Norcross, GA)
- Quality Assurance Manager Transdev in Norcross, GA is hiring a Quality Assurance Manager. The Quality Assurance Manager is responsible for ... and feedback from callers regarding transportation services. We are seeking customer service -oriented professionals who are dedicated to safety. Transdev… more
- Bank OZK (Alpharetta, GA)
- …with procedures. + Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and attendance to work. + ... exacting deadlines in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate effective organization,… more
- Molina Healthcare (Atlanta, GA)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- Golden State Foods (Conyers, GA)
- …ce . + Maintain s clear communication with Sales, Product Development, Commercialization, Quality Assurance , Customer Service , Operations, and ... material requirements, production scheduling, warehouse and customer service to meet GSF objectives for quality ,... service to meet GSF objectives for quality , efficiency, productivity, and customer satisfaction. The… more
- Golden State Foods (Conyers, GA)
- …several cross-functional teams + Maintains clear communication with Sales, Product Development, Quality Assurance , Customer Service , Operations, and ... effectively in a general business environment, with focus on high levels of quality and customer service + Travel via airplane and/or drive an automobile +… more
- Golden State Foods (Conyers, GA)
- …of products. + Maintains clear communication with Sales, Product Development, Commercialization, Quality Assurance , Customer Service , Operations, and ... to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated...effectively in a business environment, with a focus on customer service and food safety + Travel… more
- CVS Health (Decatur, GA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Kelly Services (Duluth, GA)
- …skills. + Team-oriented, proactive, and customer -focused. + Basic understanding of food quality assurance principles is a plus. **Why Join Us?** + Long-term ... ** Customer Support Representative (Onsite - Suwanee, GA)** **Schedule:**...and document multiple projects simultaneously, including item setups and service requests. + Collect, review, and analyze data to… more
- CVS Health (Atlanta, GA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- State of Georgia (Fulton County, GA)
- Customer Service Agent I Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/72058/other-jobs-matching/location-only) Hot ... hours of 7:30 am-5:30 pm Essential Duties & Responsibilities + Provide exceptional customer service to active and retired members, beneficiaries, and the general… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Intuit (Atlanta, GA)
- …conversation intelligence, or performance strategy. **Qualifications** + Proven experience in Quality Assurance leadership, with strong focus on sales and ... Framework Development** + Own and evolve the sales and service QA strategy, integrating AI and human-led scoring to...customer experience. + Deep understanding of sales processes, quality frameworks, and customer experience drivers. +… more
- Golden State Foods (Conyers, GA)
- …+ Work effectively in a general business environment, with a focus on high levels of quality and customer service + Act in accordance with GSF's Values and ... + Food chemistry (J) + Food microbiology (J) + Quality assurance concepts and techniques (J) +...the department and across departments + Project/assignment standards + Customer satisfaction + Safety standards and procedures: food +… more