- Sage (Atlanta, GA)
- Customer Success Advocate Job Description: We are seeking a Customer Success Advocate (CSA) to join our dynamic Customer Success team. ... * Monitor product usage and patterns * Recommend training paths for success by customer role * Support escalation management * Customer Account Review… more
- SolomonEdwards (Atlanta, GA)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- Oracle (Atlanta, GA)
- …into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience ... + Collaborate across product, engineering, and field teams to accelerate developer success . + Balance depth and velocity: prototype quickly, validate with customers,… more
- HD Supply (Atlanta, GA)
- …years of experience in e-commerce, brand marketing, or merchandising. + Demonstrated success in building and leading high-performing teams, with a strong track ... team partnering with strategic suppliers to deliver an exceptional online customer experience. Drive brand and product optimizations to enhance findability, increase… more
- PagerDuty (Atlanta, GA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage… more
- Intuit (Atlanta, GA)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of shaping ... the future of customer success . This isn't just about managing...operations, supply chain challenges, and service-based revenue models. + Advocate for customer needs, providing insights to… more
- Confluent (Atlanta, GA)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and… more
- Wolters Kluwer (Atlanta, GA)
- **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales ... strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: +... customer support and product management as a customer advocate to ensure speedy resolution of… more
- Oracle (Atlanta, GA)
- **Job Description** **Description:** Cloud Customer Success Analyst - Casinos Location: Las Vegas, NV (Hybrid Role) Travel: Up to 25% No visa sponsorship is ... for this position. Join Our Team as a Cloud Customer Success Analyst for our Casino Clients!...post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate … more
- Intuit (Atlanta, GA)
- **Overview** The Customer Success team is focused on engaging and growing our customers throughout their Intuit Mailchimp journey. Our team uses a consultative ... experience for our customers. We are looking for a Customer Success Manager interested in using creativity...across product and operational lines to pursue solutions and advocate for our customers. You are comfortable with being… more
- Intuit (Atlanta, GA)
- …our Mid Market and Accountant Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding team. In this role, you ... success by partnering with cross functional teams. Act as a customer advocate , anticipating challenges and coordinating with internal teams (Sales,… more
- Oracle (Atlanta, GA)
- …and desired outcomes of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to ... Channels, making sure the involved partners are focusing on customer success ; raise in a timely manner...lead in cross-functional engagements within Oracle. Be the internal advocate for the customer across the organization,… more
- Honeywell (Atlanta, GA)
- The Principal Customer Success Manager for ESD/Facility Operations is a strategic leader responsible for driving adoption and success of CLSS offerings among ... Director of Offering **KEY RESPONSIBILITIES** + Develop and execute medium- to long-term customer success roadmaps for profitable growth. + Drive adoption of… more
- Oracle (Atlanta, GA)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success… more
- Coinbase (Atlanta, GA)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer ... customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication… more
- Oracle (Atlanta, GA)
- …attain/exceed defined customer objectives. + Create an environment providing team success today while developing new strategies for future growth. + Establish a ... advocate providing guidance around product expertise and translate Customer needs/requirements into integrated solutions. + Interact internally and externally… more
- Coinbase (Atlanta, GA)
- …address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion ... valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is...an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:*… more
- iCIMS (Atlanta, GA)
- …Cloud and related integrations. Acting as both a trusted technical advisor and customer advocate , the TSM drives platform adoption, optimizes configuration, and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- Intuit (Atlanta, GA)
- **Overview** Join the Intuit Customer Success team as a Principle Service Delivery Manager in our Expert Network, shaping best in class product support ... and deliver differentiation in the market. Our approach to customer success is ever-evolving and always focused... experiences through our partner network. As a key advocate and voice for customer and expert… more
- Intuit (Atlanta, GA)
- …for complex customer and support issues. + Work hands-on with product, customer success , and data teams to root-cause systemic issues and deploy durable ... and translate insights into action. + Act as a customer advocate to ensure voice-of- customer ...Communication & Influence** + Build strong relationships across product, customer success , and cross-functional business partners. +… more