- Warner Bros. Discovery (Atlanta, GA)
- …are supported, here you are celebrated, here you can thrive. **Your New Role ** The Lead , Service Level Management will play a pivotal role within the ... managers, service architects, and external suppliers. The Lead , Service Level Management will...+ Participate in the design, implementation, and evolution of SLA and OLA frameworks that deliver consistent, timely, and… more
- Capgemini (Atlanta, GA)
- …key role in the CIS Pre-Sales and Solutioning organization reporting into regional/global level . Solution Lead is usually involved in medium to large multi-tower ... Reviews and inputs to the contract schedules, SoW and SLA among other documents . Supports Tower Lead...Requirement for client facing skills will vary with an entry- level Solution Lead being required past client-facing… more
- GovCIO (Atlanta, GA)
- …Cloud Environment (C2E) customer projects within the AWS/Azure cloud environments. Reviews all Service Level Agreements ( SLA ), Addendums, and cost estimates ... **Overview** GovCIO is currently hiring for C2E Support Lead to oversee the management of all C2E...discipline. + Program Management Professional (PMP) Certification or DAWIA Level III in Program Management. + Ability to relate… more
- Capgemini (Atlanta, GA)
- …to understand and identify non-standard requirements and/or draft Statements of Work / Service Level Agreements and able to review service credits/penalties ... description:** What do you need to start? An experienced Service Integration SME/Architect/Solutions architect/Consultant with proven thought leadership in technical… more
- Verint Systems, Inc. (Atlanta, GA)
- …strategic and hands-on functional leadership across modules including AP, AR, FA, GL, SLA , OM, EBTAX, AGIS, CM, Configurator, and Service Contracts, Install ... OAC, ORBIT, Cubes. **Principal Duties and Essential Responsibilities:** + Lead and manage a global team (employees and contractors)...expertise in GL, AP, AR, FA, CM, OM, Inventory, Service Contracts, EBTAX, AGIS, SLA and HCM… more
- Ricoh Americas Corporation (Atlanta, GA)
- …Services, Managed Print Services, Hospitality, Imaging and Mail Services through SLA results and client feedback. Responsible for selecting and assessing talent, ... priorities. + Fosters an inclusive and high performing team environment in which SLA objectives are met. + Expert knowledge of Ricoh's products and offerings.… more
- NextEra Energy (Atlanta, GA)
- …Ensures proper staffing, training, and process regimen to ensure Timeliness, Quantity, and Quality Service Level Agreements ( SLA 's) are met and exceeded + ... exceptional customer experiences, join our team today. **Position Specific Description** Lead end-to-end natural gas pricing for C&I customers across multiple… more
- EMCOR Group (Atlanta, GA)
- …overall objectives and performance metrics. + Use a collaborative process to review each Service Level Agreement ( SLA ) and Key Performance Indicator (KPI) to ... for each of the critical services in the event they cannot be achieved. ** Service Level Agreements.** Measuring performance is critical in our ability to… more
- Travelers Insurance Company (Norcross, GA)
- …Lead daily distribution of workload, equipment and technologies ensuring all schedules and/or Service Level Agreements ( SLA 's) are met. + Work with ... and other resources across the enterprise. As a Team Lead , Print Center, you will perform and lead...management and vendors to resolve. + Work with vendor service personnel and vendors to resolve more complex issues… more
- Lumen (Atlanta, GA)
- …the assigned queue (could be an ACD call queue where assigned) to maintain service level objectives. * Provide technical support for internal and external teams. ... requests are processed in a timely manner to meet SLA and customer expectations. Document all order activity and...ability to efficiently and accurately process and manage Access Service Requests for multiple Lumen products or access provider(s)… more
- CompuCom (Atlanta, GA)
- …on time. + Monitor and report on service performance against agreed SLAs ( Service Level Agreements). + Drive service improvement initiatives to enhance ... We're looking for an experienced **Operations Support Manager** to lead the delivery of day-to-day services for our clients'...management + Minimum of 5 years of experience managing service delivery performance, including SLA adherence and… more
- ABM Industries (Atlanta, GA)
- …Evaluate and recommend next-generation firewall (NGFW) and threat prevention technologies. * Lead architecture reviews and risk assessments for new network and cloud ... engineering, cloud operations, SOC, and application security teams. * Provide expert- level guidance on secure network segmentation, micro segmentation, and zero… more
- Deloitte (Atlanta, GA)
- …Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage actively with clients ... summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and...with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects… more
- Metro One Loss Prevention Services Group (Atlanta, GA)
- …as required. + Perform operational and oversight responsibilities as required to ensure all Service Level Agreements ( SLA 's) are met. + Support the ... inputs to operational success. The Workforce Administrator will perform service level risk assessments and provide mitigation...and take appropriate actions to mitigate any impact. + Lead meetings with WFC and other departments (i. e.,… more
- Oracle (Atlanta, GA)
- …expertise with Oracle Fusion applications. **Responsibilities** **Key Responsibilities** + Lead client workshops and requirements analysis for ** service ,** ... **Job Description** As a ** Service Logistics Functional Consultant** , you will be...HVAC, industrial equipment). + Knowledge of **contracts, warranty, and SLA -driven logistics** . + Exposure to AI/ML for parts… more
- Deloitte (Atlanta, GA)
- …downstream systems and teams throughout the Oracle package deployment. As a Diamond- level member of the Oracle Partner Network, Deloitte needs thought leaders like ... help pave the way for our clients and Oracle service line development. For our clients, our Oracle Cloud...Consultants reduce cost and support innovation at the enterprise level by managing business requirements and leading the functional… more
- Highmark Health (Atlanta, GA)
- …business development activities as necessary. + Ensure that all contractual obligations including service level agreement ( SLA ) targets are achieved. + ... efficiency strategies, contractual or programmatic changes, quality-of-care outcomes, customer service and other specific product related requirements. The incumbent… more
- CBRE (Atlanta, GA)
- Director of Organizational Effectiveness Job ID 250958 Posted 04-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) ... Optimization &** **Operational Responsibilities** + Create and optimize workflows, SLA frameworks, intake processes, and governance systems that increase speed,… more
- Oracle (Atlanta, GA)
- …and data centers. We are seeking an accomplished Technical Program Manager to lead the vision, modernization, and global life cycle of Oracle's BADGE Kiosk Hardware ... solutions to maximize device uptime and proactive fault resolution. + Lead cross-organizational teams, including vendors and field services, to deliver against… more
- Truist (Atlanta, GA)
- …solutions, using tools specific to the project or the area. 2. Lead and participate in the development, testing, implementation, maintenance, and support of ... and monitoring in support of company standards. 5. Typically lead moderately complex projects and participate in larger, more...from the ground up and scaling at an enterprise level + Experience with Open-Source tools and frameworks +… more