- Suburban Propane (Syracuse, NY)
- …by law._ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/13948/ customer - service - quality - improvement ... retention. By collaborating closely with Area, Region, and local Customer Service Center management to implement effective...college or university preferred. + Minimum 3 years of quality improvement experience in a service… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The RN Quality Improvement Coordinator is responsible for Quality Improvement activities at both an institutional as well as departmental ... coordination of DNV and Department of Health activities related to performance improvement standards. Supports departmental quality improvement and specific… more
- Carrier (East Syracuse, NY)
- …+ Collaborate with internal and external teams to ensure smooth operations and continuous improvement of customer service processes. + Escalate to management ... Role:** Carrier has an exciting opportunity for a Sr. Customer Service Associate to support our customers...and e-mail ensuring SLA expectations are achieved and exceptional quality services are delivered to the customer .… more
- Walgreens (Cortland, NY)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- TruGreen (Syracuse, NY)
- …between branches and customers to provide and maintain the highest level of customer service . **Responsibilities** + Receives inbound and makes outbound calls to ... customers to provide and maintain the highest level of customer service . + Prioritizes open, overdue and/or...policies, procedures and scripting when interacting with and resolving customer concerns to ensure quality outcomes. +… more
- SUNY Upstate Medical University (Syracuse, NY)
- …of risk identification and referral to clinical departments for ongoing review of quality improvement focused on the support of the Patient Relations department. ... in Nursing and 5 years acute care clinical required. Excellent communication and customer service skills required for interface with health care payers,… more
- Danaher Corporation (Cortland, NY)
- …feedback provided for all customer issues to leaders + Drive improvement in service contract business including timeliness of renewals, warranty conversions ... viewpoint matter. And by harnessing Danaher's system of continuous improvement , you help turn ideas into impact - innovating...will have the opportunity to: + Work across multiple service markets for Pall. Technically clarifying customer … more
- Agiliti Health (Syracuse, NY)
- …features, functionality, etc. + Provides a quality service , performs to quality standards, and meets both customer and company metrics. + Picks up, ... the hospital. The HST should be committed to continual improvement of the quality , reliability, and value...and other personnel and act as subject-matter experts of customer service . **What You Will Do in… more
- Guthrie (Cortland, NY)
- …task sheets, performs a variety of assignments that may include patient/resident customer service , cafeteria and catering services, cash handling, patient and ... Service experience in a healthcare setting desirable, but not required Previous customer service experience desirable, preferably in the food service … more
- Trinity Health (Syracuse, NY)
- …and/or development of unit/division PI initiatives. . Reviews customer service survey results, monitors trends and identifies improvement opportunities and ... . Responds appropriately to internal/external customer feedback, striving for service excellence. . Involves staff in the improvement process, ensuring… more
- Crouse Hospital (Syracuse, NY)
- …in pharmacy. Actively participates in and supports the departments quality improvement and customer service programs EDUCATION / CERTIFICATION / ... Employee Assistance Program. + Employee discounts on any Inpatient or Outpatient service , hospital cafeteria and pharmacy, and certain retailers. + YMCA Subsidy… more
- Trinity Health (Syracuse, NY)
- …training of colleagues to achieve technical proficiency, efficiency, regulatory compliance, and customer service in Revenue Cycle areas. Manages Health Ministry ... customer /stakeholder interests. Must possess demonstrated knowledge of process improvement techniques and their application. Must possess ability to lead… more
- Fresenius Medical Center (Cortland, NY)
- …regarding all ESRD regulatory and legal requirements and the practice of Continuous Quality Improvement . + Assists in training of applicable direct patient care ... in the delivery of patient care through regular Continuous Quality Improvement (CQI) activities. + Ensures all...required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active… more
- Fresenius Medical Center (Syracuse, NY)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA...ADMINISTRATIVE: + Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. + Enters all… more
- Walgreens (Syracuse, NY)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate… more
- Cardinal Health (Syracuse, NY)
- …policies, and strategies to increase production and efficient space utilization + Ensure quality service is provided to the customers and ensures prompt ... opportunities for long-term change within own work team or product/ service + Builds customer relationships, interprets ...Develops and implement modifications and innovations to improve the quality of service to our customers. +… more
- Trinity Health (Syracuse, NY)
- …projects with complete financial responsibility. Participates in the development and improvement of processes and procedures. Works closely with leadership to ... maintain efficient and effective operations to ensure quality in daily operations. May partner with leadership in...of the team. Works cooperatively to ensure that key customer needs are being met and achievement of operational… more
- Walmart (East Syracuse, NY)
- …deficiencies; and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance and sales of the ... and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and… more
- Molina Healthcare (Syracuse, NY)
- …every member with respect, courtesy and fairness in a way that provides superior customer service + Educates and provides assistance to members and/or families ... and business contacts. + Excellent communication, interpersonal, decision-making and customer service skills for frequent interaction with...achieving goals with ability to work in a continuous quality improvement mode + Aptitude for using… more
- Loretto Management Corporation (Jamesville, NY)
- …role model and coaches team members to provide consistent execution & exemplary customer service . + Responsible for maintaining high standards for food, ... and delivery (portioning, presentation, temperature, etc.). + ServeSafe certification preferred. + Customer service : Ability to interact with customers in a… more