- TEKsystems (Syracuse, NY)
- …laptops, monitors, printers, and related IT equipment. + Coordinate with on-site support vendors to resolve hardware issues at remote locations. + Prepare, image, ... system, ensuring adherence to SLAs. + Provide exceptional technical support to users both remotely and in person. +...with user training and provide guidance as needed. + Support technology-related projects and deployments as required. Job Type… more
- Loretto Management Corporation (Syracuse, NY)
- …end-user experience. Reporting directly to the Client Support Manager, the Client Support Analyst works closely with the Desktop Administrator and other IT ... Directory (ADUC) and Azure. + Utilizes Dameware or other remote desktop tools to provide efficient support . + Documents instances of desktop equipment or… more