- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will ... + Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed....software experience required. Experience One to two years related call center experience preferred; customer service experience… more
- Beth Israel Lahey Health (Burlington, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... the patients and the communities we proudly serve. The Patient Access Representative ensures that the ... questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other… more
- Tufts Medicine (Lowell, MA)
- … patient 's representatives in a manner that is easily understood by the patient or their representative . 3. Verifies the validity of insurance coverage via ... processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to… more
- Fresenius Medical Center (Chelmsford, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Lowell, MA)
- …Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction and actively participates in process improvement activities that enhance ... issues with all customers in a timely manner. **PRINCIPAL RESPONSIBILITIES AND DUTIES** PATIENT CARE: + Assist other health care members in providing patient … more
- AbbVie (Andover, MA)
- …needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- AbbVie (Hudson, NH)
- …needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...pre- call plan using SMART objectives and execute post- call evaluation in order to continuously improve sales performance.… more
- Dentsply Sirona (Waltham, MA)
- …+ High school diploma, required. + Minimum of 2 years of Customer Service, Call Center support or equivalent **Qualifications:** + Experience working in a ... Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global… more
- Ethos Veterinary Health (Woburn, MA)
- … Call Center Representatives for our Woburn, MA location. Summary: The Call Center Representative is tasked with delivering superior care for our ... shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: + A team player with...deal with emotionally charged client scenarios, sometimes in critical patient situations + A solid track record of exceeding… more
- Fresenius Medical Center (Lowell, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES:… more
- Fresenius Medical Center (Peabody, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. PRINCIPAL DUTIES AND RESPONSIBILITIES:… more
- Fresenius Medical Center (Lowell, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. **PRINCIPAL DUTIES AND ... months from date of hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post treatment for assigned patients and documents in… more
- Fresenius Medical Center (Chelmsford, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND… more
- Fresenius Medical Center (Lowell, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND ... months from date of hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post hemodialysis treatment for assigned patients and… more
- Fresenius Medical Center (Framingham, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. + Coordinates patient ... group of hemodialysis patients. This includes delegation of appropriate tasks to direct patient care staff. + Performs ongoing analysis of patient data with… more
- Fresenius Medical Center (Lawrence, MA)
- …4 years' related experience. + Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience ... of all customer contacts in applicable systems. + Maintain various confidential patient and/or health information in compliance with company policies and procedures,… more
- Fresenius Medical Center (Waltham, MA)
- …excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line phone system. ... clients with requests for changes to their requisitions, critical values, and patient information. + Documents all calls into appropriate systems. + Communicates… more
- Fresenius Medical Center (Lawrence, MA)
- …helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is ... values support our promise to improve the quality of life of every patient every day. **PURPOSE AND SCOPE:** Supporting Labs internal and external customer needs.… more
- Fresenius Medical Center (Waltham, MA)
- …costs. * Performs initial and annual verification and ongoing monitoring of patient care staff's technique for testing water system, assuring tests and documentation ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more
- North Shore Community Health (Peabody, MA)
- …and families across all ages and genders within the context of a Patient -Centered Medical Home (PCMH) policies and procedures. The clinician will exercise individual ... care that is respectful of and responsive to individual patient needs and values. We take the time to...employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in… more