- UKG (Ultimate Kronos Group) (Lowell, MA)
- …whatever gives you purpose. We're united by purpose, inspired by you. As an Escalation Manager (EM) in the UKG Customer Success organization, working directly ... with a variety of internal constituencies, you will assume ownership of complex and escalated customer issues for our HCM/SaaS products and services. The ability to interact effectively with technical resources from internal UKG teams and to breakdown complex… more
- RTX Corporation (Andover, MA)
- …Andover, MA, 01810-5423 USA Position Role Type: Onsite Digital Technology Site Services Lead (P4) (IT Generalist Manager ) Raytheon Digital Technology Andover, ... meaningful problems that create a safer, more secure world The Site Services Lead is accountable for the overall successful implementation and integration of Digital… more
- Wolters Kluwer (Waltham, MA)
- …Information:** https://www.wolterskluwer.com/en/solutions/uptodate **Responsibilities** The **Customer Success [Engagement] Manager ** plays a lead role in ... across the CE product portfolio. They serve as the lead Customer Success representative for our largest and most...and utilization efforts and serve as part of an escalation path for project plan related issues or questions.… more
- Covenant Health (Nashua, NH)
- …operations and any associated projects or assignments. In partnership with the Manager /Director, the Lead provides oversight of the daily administrative ... it relates to the position. Summary The Practice Operations Lead functions as a part of the Integrated Medical...Manager /Director updated on significant operational issues that require escalation via daily Huddles. + Serves as the on-site… more
- ServiceNow, Inc. (Waltham, MA)
- …understanding and solving technical challenges. This role requires the ability to lead salespeople, manage relationships, support sales efforts, and possess a deep ... on Customer Retention & Resolution, you will play an escalation le in maintaining and enhancing customer relationships. Your...and retention. Key Responsibilities: Account Management & Leadership: + Lead of team of sales people to help maintain… more
- Keurig Dr Pepper (Burlington, MA)
- ** Manager , Coffee Business Unit Procurement:** The Manager , is responsible for providing analytical, project management, and tactical execution support to create ... network with an overall lower cost structure and improved efficiency. The Manager works cross-functionally and supports efforts to integrate category strategies with… more
- TD Bank (Methuen, MA)
- …of Business:** Personal & Commercial Banking **Job Description:** The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and ... differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the...and compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how… more
- Bristol Myers Squibb (Devens, MA)
- …supports business analytics across this entire value chain. **Job Description** The Senior Manager ; CTDO Analytics will be part of a collaborative data science and ... units, and will report to the Senior Director; CTDO Analytics. The Senior Manager will develop advanced data analytic tools to answer business operations and… more
- LogixHealth (Bedford, MA)
- …GA, MI, MO, NC, NH, OH, OK, TN, TX, WI, AND WV Purpose The Manager , Provider Enrollment is responsible for assigned functions and oversight of daily operations. The ... Manager , Provider Enrollment oversees process, work and performance of...Communication: Identify and concisely communicate any matters that may lead to enrollment and/or cash flow delays or losses… more
- FirstLight Fiber (Bedford, NH)
- FirstLight Fiber is seeking an experienced Manager of Support to join our Operations team. Cloud and Monitoring Support Manager SUMMARY: Our Operations team is ... customer onboarding, and setup + Participate in project planning and execution; lead efforts to resolve key project conflicts and establish appropriate resolution… more
- Amazon (North Reading, MA)
- …The Ring Program Management team is seeking a talented and motivated Sr. Manager , Technical Program Management. In the Ring Program Management team, you will launch ... a high degree of ownership over deliverables to achieve business objectives. The Sr. Manager , TPM will manage a global team and engage in the full project lifecycle… more
- Comcast (Chelmsford, MA)
- …in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career ... customers as it relates to Advanced Voice, Metro Ethernet, ActiveCore, SD-WAN, Manager Router and other Business Class products, as appropriate. + Monitor customer… more
- MIT Lincoln Laboratory (Lexington, MA)
- Position Description The Cyber Security Vulnerability Management Team Lead will provide leadership and direction in the day-to-day management of the vulnerability ... Cyber Security Vulnerability Management Infrastructure. The Cyber Security VM Team Lead will provide oversight, technical leadership and vision, with respect to… more
- Amazon (North Reading, MA)
- …and fun. Amazon Robotics is seeking a talented and motivated Senior Product Manager - Technical who will be working with the AR Storage product development ... and launch efforts. - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus… more
- Amazon (North Reading, MA)
- …across the Amazon supply chain. Our Finance team is currently seeking a Finance Manager with a proven ability to work within a dynamic environment and partner with ... able to work effectively autonomously. Key job responsibilities As a Finance Manager , you will collaborate directly with key business stakeholders to provide… more
- AbbVie (Waltham, MA)
- …a highly motivated individual to join our Precision Medicine team as a Manager , Companion Diagnostics Operations. The CDx Operations Manager will work closely ... programs in early and late stage oncology clinical development. + Lead and coordinate resources from multiple functional areas (Biomarker research, Regulatory,… more
- Eastern Bank (Medford, MA)
- As an Operations Manager within Lockbox, you are a key member of the Operations division management team, responsible for the day-to-day production and workflow of ... sets, and data integrity and quality control standards. **Major Responsibilities** Primary lead for managing and directing the daily processing of the Lockbox Mail… more
- Comcast (Chelmsford, MA)
- …in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career ... products, as appropriate. + Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. + Manage the cultivation,… more
- Generac Power Systems (Marlborough, MA)
- …of the project(s) or project scope changes. + Act as an escalation point for any customer-facing errors, implementing quick and encompassing corrective measures. ... plumbing, framing, building envelope systems, concrete, and environmental issues (asbestos, lead -based paint, and mold) + Advanced understanding of cost estimating,… more
- H&R Block (Hudson, NH)
- …are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk, providing phone ... to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact… more