- Lumen (Atlanta, GA)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Atlanta, GA)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Onit (Atlanta, GA)
- …services experience. Partnering cross-functionally with various Onit teams (Account Management, Customer Success , Support, Services, Product), this person will ... . Technical Account Manager (TAM) will serve as an advocate and escalation manager for their assigned customer...a timely manner and achieving the highest level of customer satisfaction. The Sr . TAM will be… more
- Amazon (Atlanta, GA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... technical leader to Fortune 500 enterprises while being their advocate , and 'voice of the customer ' to...will enable you to effectively represent AWS at our customer , and drive discussions with senior leadership… more
- Warner Bros. Discovery (Atlanta, GA)
- …here you are celebrated, here you can thrive. **Your New Role:** The Sr . Director of **Enterprise Service Transformation** will lead the elevation and evolution of ... Management (ESM) function. Emphasize the creation of standardized, scalable, and customer -centric services to meet specific business needs while enhancing the… more
- Concentrix (Atlanta, GA)
- Job Title: Sr . iOS Mobile Developer Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning… more
- ServiceNow, Inc. (Atlanta, GA)
- …new revenue opportunities and collaborating with various stakeholders to ensure technical success . If you have a passion for technology, enjoy working closely with ... Strong analytical skills with the ability to quickly understand partner and customer business challenges and propose effective solutions. + Natively curious and… more
- Trellix (Atlanta, GA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Onit (Atlanta, GA)
- Our team is looking for our next Customer Success Manager to continue developing ongoing relationships with our customers! You will have the unique opportunity ... starting with our implementation process all the way through customer success , renewals, and support. What You...interact with cross-functional team members throughout the company to advocate for customer needs * Ability to… more
- Huron Consulting Group (Atlanta, GA)
- …long-term plans and partnerships for the world's leading healthcare organizations. Senior Directors represent the pinnacle of consulting success At ... and strengthening large-scale, complex global client relationships that span multiple senior decision-makers and constituencies. Proven success and ability to… more
- Confluent (Atlanta, GA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Atlanta, GA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Autodesk (Atlanta, GA)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- Deloitte (Atlanta, GA)
- …methodologies, driving actionable insights that shape product development and customer success + Demonstrated experience developing/utilizing user research ... Senior Experience Researcher Recruiting for this role ends...the organization. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset.… more
- ServiceNow, Inc. (Atlanta, GA)
- …Group (ETG) is ServiceNow's Digital Technology (DT) internal incubation group. Being customer zero for ServiceNow products we ensure the products works for us ... as it gets in hands of our customers. As Customer Zero we implement all our technology workflows and...thought process. **About the Role:** ServiceNow is seeking a Senior Staff AI Experience Product Manager to guide the… more
- Deloitte (Atlanta, GA)
- …leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics + Minimum of 5 years of ... Senior Manager 2, Experience Recruiting for this role...User Experience (UX) specialist with multi-facet role to drive customer centric mindset for creating products & solutions for… more
- Teradata (Atlanta, GA)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- ABM Industries (Atlanta, GA)
- **Overview** The successful Senior Analyst provides expert data insights to support client facing systems, procedures, and processes. This person should have a ... and APS), and have project management, analytical thinking, and problem-solving skills. The Senior Analyst for APS is a professional who also helps to identify… more
- Confluent (Atlanta, GA)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Highmark Health (Atlanta, GA)
- …approach new challenges with anticipation and a view towards success . Proactively identify emerging opportunities; establish project objectives, specify strategies, ... Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present information and provide decision… more