- JND (Plano, TX)
- …processes. * [ Quality index management] Collect data in order to discover a software quality index. * [Failure case analysis] Collect data to analyze ... view able to lead a team towards business objectives. * Excellent understanding quality assurance and control testing tools and techniques in a black-box… more
- LA Care Health Plan (Los Angeles, CA)
- …CC, MRP and Member Relations) and update quality screens via NICE/Access/MHC/MEIS/QMEIS software . The QA is also responsible for assisting Call Center with ... achieve that purpose. Job Summary The Customer Solution Center Quality Auditor ( QA ) II is responsible for...processes and support staff development, in partnership with the Quality Assurance Management. This position will identify… more
- The City of Houston (Houston, TX)
- …clinical and administrative procedures and policies. + Conducts and participates in Quality Assurance initiatives and auditing processes. + Performs assessments ... other factors in accordance with Executive Order 1-6.** + Bilingual (English/Spanish), the ability to speak, read, and write...fluently in English and Spanish + Working knowledge of quality management and quality improvement methodologies +… more