- Amazon (Herndon, VA)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
- Amazon (Columbia, MD)
- …empowering them to achieve their objectives with greater efficiency, collaboration, and service utilization. A successful ADC Engineer II joining the team ... technical issues and work diligently to improve the customer experience. The ideal candidate will - Be great...- You are a significant and autonomous contributor supporting service builds and operations primarily in ADC … more
- Amazon (Columbia, MD)
- …will dive deeply into technical issues and work diligently to improve the customer experience. The ideal candidate will - Be great fun to work with. Our company ... ideal candidate will love using technology to solve difficult technical problems related to AI/ML service builds...technology solutions that solve difficult problems related to AI/ML service builds and operations primarily in ADC … more
- Amazon (Herndon, VA)
- …work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you are someone who ... complex programs? Amazon Web Services (AWS) is seeking a Technical Program Manager (TPM) to manage multiple large-scale programs...outcomes under commitments to senior AWS leaders and senior customer leaders - Analyze large data sets to identify… more
- Amazon (Herndon, VA)
- …of their employees. A Systems Development Manager at Amazon understands the larger ADC picture (ie, customer needs, business opportunities, and problems to be ... responsible for leading the team accountable for the operational performance, customer experience, maintenance, security, and functional parity of CloudTrail and AWS… more
- Amazon (Herndon, VA)
- … customer ) in written format. A day in the life Partner with all ADC infrastructure and service Technical Infrastructure Program Managers and Project ... Global resource provider to Infrastructure, Operations and Services teams for our ADC regions. The Program Coordinators' portfolio is customer centric,… more
- Amazon (San Antonio, TX)
- Description As an Amazon Dedicated Cloud ( ADC ) Engineer, you are the primary escalation point for Data Center Technicians within your assigned region. You are an ... to learn and be curious. This position will support multiple separate sites. ADC Engineering combines operational support and systems engineering to build and run… more
- Amazon (Annapolis Junction, MD)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific...to automate operational tasks. About the team The Mercury ADC Operations team supports customer sign up,… more
- Amazon (Annapolis Junction, MD)
- …solutions and solve technical problems. AWS built a specialized group of service teams responsible for the work we are doing with the US Intelligence Community. ... passionate about cloud computing, and believe that world class service is critical to customer success. You...service around the world. We are seeking an ADC engineer who is focused on operational excellence and… more
- Amazon (Arlington, VA)
- …mission agency partners of AWS? Amazon Web Services (AWS) is seeking a Systems Engineer/ ADC Engineer to take the lead of solving some of the toughest operational ... challenges at cloud scale. You will have a strong technical background, be detail driven, and have excellent problem...and be a great team player. If you're a customer -focused Systems Engineer who would like to contribute to… more
- Amazon (Herndon, VA)
- …This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to Department of Defense customers. As ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Herndon, VA)
- …will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the ... to join Amazon's world class Database and Analytics focused technical team in Denver, CO, working with some of...ADC ). A day in the life Amazon Web Service is building some of the largest distributed systems… more
- Amazon (Herndon, VA)
- …more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to National Security customers. As a ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Seattle, WA)
- …revolutionize how businesses operate? The Software Transformation and Deployment Automation (STRADA) ADC Team at Amazon Web Services (AWS) is looking for a Senior ... environments to have a firsthand impact on our global customer base. You'll bring a passion for innovation, data,...analytics, and distributed systems. You'll also: - Solve challenging technical problems, often ones not solved before, at every… more
- Amazon (Arlington, VA)
- …role to triage, review, assign and action Program Security tickets facilitating internal customer service requests. - Using service -ticket data and trending ... to include the US Intelligence Community (IC). The AWS Security US- ADC -Security, Industrial Security & Compliance team is responsible for creating, implementing,… more
- Amazon (Denver, CO)
- …to include the US Intelligence Community (IC). The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, ... Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results. AWS… more
- Amazon (Herndon, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues - Work a flexible… more
- Amazon (Culpeper, VA)
- … abilities and demonstrate a breadth of knowledge while they: *Take ownership of technical issues brought by their customer base, engaging other teams when ... empowers you to own them to completion. The Decommissioning Technical team is responsible for processing and facilitating large...premises. Team members will also process large volumes of customer media to ensure that all customer … more
- Amazon (Arlington, VA)
- …scale, dive deep into technical issues, and work diligently to improve the customer experience. You are a believer in the dev-ops model of service ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...in managing teams to drive highly efficient and automated service builds. This position requires that the candidate selected… more
- Amazon (Seattle, WA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more