- Fidelity TalentSource LLC (Westlake, TX)
- …Technology. You will work closely with the Squad Lead, Scrum Master, Systems Analyst , Quality Assurance, Architects, Tech Lead and other Developers to craft, build, ... and test runners like Jest, Jasmine and Karma Experience with server-side/mid- tier languages, frameworks, libraries, and related technologies is an added advantage:… more
- Teijin Automotive Technologies (Salisbury, NC)
- …resolving issues related to computer hardware, virtual computers and enterprise systems supporting end user computers. Familiar with a variety of the field's ... Teijin Automotive Technologies is an innovative and full-service Tier One supplier with a global presence and...North America and internationally.We are seeking an IT Support Analyst for our Salisbury, NC facility!! FULL Time, DIRECT… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration ... 100 Microsoft Partners. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to elevate their… more
- KeenLogic (Washington, DC)
- …across the United States and Territories. ITCS provides a wide range of end user technology support services to House Members, Committees, Leadership Offices, ... KeenLogic is seeking an experienced Tier III Help Desk Analyst to...both internal and external as appropriate to respond to user requests and/or problems. This position requires one month… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... requests, resolutions, and common issues for future reference. + User Training: Provide guidance to end -users on...self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams,… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...timely and efficient manner while maintaining high levels of end - user satisfaction. + User Training:… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... of escalated support tickets, ensuring prompt resolution and maintaining end - user satisfaction. + Technical Leadership: Provide expert...+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts,… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our team in ... not limited to:** + Responsible for providing support to end - user community on difficult hardware, software and...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means ... how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology...Help Desk environment + Experience supporting ticket resolution and end user support + **Required Certifications:** Security+… more
- SAIC (Las Vegas, NV)
- …SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with ... Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to...of required hardware/software upgrades necessary to restore or enhance user system functionality. + Engages in testing and modification… more
- SAIC (VA)
- **Description** SAIC is currently seeking an experienced, motivated, career and customer service-oriented Tier I Help Desk Analyst (Mid Level) to join our team ... email and personnel requests for technical support. + Document user issues through the ServiceNow ticketing system and escalates...ServiceNow ticketing system and escalates as required. + Provides first- tier support to end users for either… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... issues efficiently keeping customer satisfaction high. Deliver, setup, and configure end - user desktop & laptop computer hardware, software, Printers, Cell… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and support our Navy client. Under the oversight ... of the Customer Support Lead, the analyst 's responsibilities may include: + Monitoring the customer support...within the team to ensure tickets and communication with end users are prioritized. + Preparing and participating in… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. ... technical or sophisticated in nature. + Generally interacts directly with the customer/ user when the product is highly technical or sophisticated in nature, such… more
- ManTech (Glen Burnie, MD)
- …include but are not limited to:** + Responsible for providing support to end - user community on difficult hardware, software and network related problems, ... ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join...issues for users. + Ensures problem ownership and promotes end - user satisfaction. + Closes activities of tickets… more
- SMX (Fort Belvoir, VA)
- …Handler, you will monitor and analyze data from various cyber defense tools and end - user reports to prioritize and triage alerts, determining if a cybersecurity ... Tier I Incident Handler (Fort Belvoir, VA) (3701)at...collected from a variety of cyber defense tools and end - user reports to prioritize and triage alerts,… more
- Trinity Health (Darby, PA)
- …hardware (desktop, laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end - user Tier 2 support and problem troubleshooting for moderately ... software and hardware. Provides consultation to IS users for all aspects of end - user computing and desktop-based LAN systems software. Provides technical support… more
- HCA Healthcare (Nashville, TN)
- …risks, assist in the development of quality assurance test plans, and help develop end user documentation. The Product Analyst II will support Parallon ... care like family! Jump-start your career as a Product Analyst II today with HCA Healthcare. **Benefits** HCA Healthcare,...development of quality assurance test plans, and help develop end user documentation. This position will support… more
- Indigo IT, LLC (Athens, GA)
- …calls related to technical issues, incidents, and how-to requests. The Service Desk Analyst shall be responsible for fulfilling user requests, resolving service ... Service Desk Analyst Athens, GA- Hybrid (combination of on-site and...via telephone, email and online chat. + Fulfill routine end - user requests, resolve service failures, perform routine… more
- TEKsystems (Coppell, TX)
- …many that have little or no "technical" skills. The ability to listen to the end user and understand their needs and perspectives. Sense of urgency in supporting ... 3 DAYS A MONTH. Description: Overview: The Service Desk Analyst has a very wide array of tasks all...the end user - returning the ability for...the end user - returning the ability for them to perform… more
