- NRG Energy, Inc. (UT)
- …the lead in shaping your career development, goals and future! **Summary:** This business analyst role will provide analytics support for a Customer Excellence ... ( CX ) department, plus lead one or more strategic initiatives....suite of reports and Tableau dashboards + Optimize a CX department's strategies to create $1M+ in cost savings… more
- Warner Bros. Discovery (New York, NY)
- …into your best selves. Here you are supported, here you are celebrated, here you can thrive. ** CX Data & Insights Analyst ** Your New Role As an Analyst for ... role in telling our customers' stories and ensuring their voices are heard across CX , Tech, and Product touchpoints. This role is focused on the creation of deep… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the ... coordinate and contribute to the objectives of the function and overall business . Evaluates moderately complex and variable issues with substantial potential impact,… more
- Publicis Groupe (Chicago, IL)
- …Insights, you will play a key role on the Strategy / Commerce Experience ( CX ) team designing and delivering analytical solutions to support and elevate the analytics ... Arc. Within this role you will collaborate closely with Account and CX Media teams, fostering cross-functional partnerships to design and implement analytics… more
- Guidehouse (Mclean, VA)
- … analysis, ideally with a background as a Product Owner or Agile Business Analyst . + Excellent verbal, written and presentation skills, with demonstrated ... this role, you'll work at the intersection of product management, customer experience ( CX ), user experience (UX), and agile business analysis. You'll collaborate… more
- Capgemini (Atlanta, GA)
- **Job description** **:** **Google CCAI/CES Business Analyst / Technical Analyst ** 10 overall; 3 on Technology CES/CCAI, Dialogflow CX , Agent Assist, ... _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Google CCAI/CES Business Analyst / Technical Analyst_ **Location:** _GA-Atlanta_ **Requisition… more
- Hyster-Yale Materials Handling (Greenville, NC)
- **Job Title** Business Analyst , Global Digital Platforms **Job Category** Information Technology **Job Description** Put a LIFT in Your Career! Hyster-Yale ... an outstanding opportunity for an exceptional and talented, **(Hybrid)** ** Business Analyst , Global Digital Platforms** at our...and secure competitive advantages that enhance the Customer Experience ( CX ). This position will play a key role in… more
- Concentrix (St. Louis, MO)
- Job Title: Analyst , Business Intelligence & Insights Group Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more
- Verint Systems, Inc. (Columbus, OH)
- …survey design, data evaluation, and development of in-depth insights tied to client business challenges. The Client Analyst works closely with clients to ... They perform research design and its continuous improvement to drive business outcomes. The Analyst creates compelling data-driven stories showing… more
- HighPoint (Chantilly, VA)
- Business Analyst HighPoint's professionals focus on helping government agencies and companies implement their most critically strategic initiatives. The role of ... Business Analyst contributes to HighPoint by developing...choice. HighPoint helps government agencies elevate the citizen experience ( CX ) by improving the touchpoints through which citizens interact… more
- Citigroup (New York, NY)
- …in the US, serving millions of customers every day. As part of the US Personal CX organization, the Market Research Lead - Analyst C13 will be part of the ... insights from primary research to support the Credit Card business . This role requires an experienced, strategic research professional...center of all we do. As part of the CX organization, this person will also connect the dots… more
- DISH Network (Englewood, CO)
- …executive presentations that effectively communicate insights, recommendations, and progress on CX initiatives + Present findings, recommendations, and business ... Summary** EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming,… more
- TEKsystems (Orlando, FL)
- Real Time Analyst (REMOTE) Contract to hire l 40 hours *NICE IEX and CX -One Experience Required* Our client is hiring for a Real Time Analyst who will play a ... + Must have experience with with NICE IEX and CX -One + Microsoft Excel Knowledge Job Overview: + Manage...agreements. + Serve as the call traffic and trending analyst for the Regional Service Centers. + Provide real… more
- Concentrix (Arnold, MO)
- Job Title: Senior Analyst Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more
- Concentrix (Columbus, OH)
- Job Title: Senior Analyst , Strategy Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more
- NuAxis Innovations (Reston, VA)
- **Call Center Analyst - HR Desk** Location **Reston, VA** \# of openings **5** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... customer experience ( CX ) the center of every government solution.** **Technology is...are currently seeking a talented and motivated **Call Center Analyst - HR Desk** for a Full-Time position. **Job… more
- Verint Systems, Inc. (Columbus, OH)
- …at www.verint.com . **Overview of Job Function:** The Sr. Software License Management Analyst will provide support for the CCaaS Business function by performing ... every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: IT Pt Exprnce & Strat ... support for contact center applications. * Performs workflow assessments, captures business needs, and analyzes internal systems to determine functional requirements… more
- Verint Systems, Inc. (Columbus, OH)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Job Function:** + Verint is currently seeking a Marketing Analyst intern is responsible for assisting the marketing operations...leading projects that are critical to a function or business unit. Our interns are encouraged to bring fresh… more
- Staples (Framingham, MA)
- **Staples is business to business . You're what binds us together.** Staples is seeking dynamic, highly skilled, customer-centric analyst to join our growing ... customers throughout their lifecycle, both B2B and B2C. The Customer Analyst Intern (Marketing) will partner closely with various stakeholders and will… more