- M&T Bank (Getzville, NY)
- …response letters and verbal resolutions while adhering to established SLAs. + Assist Escalations Analyst I's as dictated by overall case volume. + Perform ... daily, weekly, monthly, and annual reporting and audits. Participate in developing system/process enhancement plans. + Perform basic ad hoc analyses to support business decisions. Provide feedback to management regarding results. + Design and implement complex… more
- M&T Bank (Getzville, NY)
- … Escalations or lead CAM Escalations initiatives. + Assist Reporting Analyst and Analysts I and II as dictated by overall case volume. + Maintain ... gap projects with business units. Represent the team in Customer Asset Management ( CAM ) or bank wide projects and initiatives. Position will also be responsible for… more