• CCaaS Project Manager

    Sprinklr (NJ)
    …. **Job Description** **What You'll Do** Sprinklr is looking for a CCaaS Project Manager with experience in SaaS operations ... Deployment Engineer, Platform Architect, Solutions Delivery, Delivery Consultant, Implementation Project Manager , Professional Services, Solution Delivery Consultant,… more
    Sprinklr (11/24/24)
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  • Principal Project Manager

    Sprinklr (TX)
    …leaders to make it happen. **What You'll Do** Sprinklr is looking for a **Principal Project ** ** Manager ** with expertise in CCaaS (Contact Center as a ... Sprinklr implementations start with us. We're looking for experienced CCaaS Project managers to help provide premium...change control processes, and risk mitigation plans. + Principal Project Manager will work in tandem with… more
    Sprinklr (10/08/24)
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  • Sr. Contact Center Engineer

    TEKsystems (Chicago, IL)
    …2. 5 years demonstrated success supporting Genesys CX cloud or similar CCaaS infrastructure (natural language call flow) 3. Experience coaching or mentoring less ... customer experience and reduce operating costs. *Build and maintain project /technology related documentation, ensuring that accurate information is always available… more
    TEKsystems (11/13/24)
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  • Engineering Manager - Customer Service…

    Netflix (Los Gatos, CA)
    …in how Netflix does Customer Service. We are looking to add an Engineering Manager to help lead the Customer Service Engineering team and to grow it through ... engineers and create a framework for thoughtful and efficient project execution, partnering with the various stakeholders in Engineering,...you + You have experience working with 3rd party CCAAS vendors like Sprinklr, Google CCAI or similar. +… more
    Netflix (10/24/24)
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  • Network, Voice and Collaboration Manager

    Aveanna (Atlanta, GA)
    Network, Voice and Collaboration Manager - Remote ApplyRefer a FriendBack Job Details Requisition #: 193843 Location: Atlanta, GA 30339 Category: OT Salary: ... the organization's voice communication systems, including Contact Center Solutions ( CCaaS ) and VoIP (Voice over Internet Protocol) technologies (UCaaS). Implement… more
    Aveanna (10/11/24)
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  • Principal Contact Center Engineer

    UCLA Health (Los Angeles, CA)
    …PCCE and VOIP technologies + ensure integration and support of SAML, SaaS, And CCaaS applications and solutions This role will provide day-to-day support of the 24 x ... "home office" location. Each employee must complete a FlexWork Agreement with their manager which will outline arrangement parameters and aids both parties in fully… more
    UCLA Health (10/04/24)
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  • Associate Director, IT/Cloud Consulting, Amazon…

    Kyndryl (Boulder, CO)
    …requirements analysis, plan for milestones, manage engagement outcomes, and oversee project team members to manage toward engagement outcomes. + Articulate ... capabilities of contact center solutions + Building web/mobile apps to improve agent/ manager performance Your Future at Kyndryl As an IT/Cloud Consultant at Kyndryl… more
    Kyndryl (11/15/24)
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  • Principal Specialist Solutions Consultant,…

    Pegasystems (Waltham, MA)
    …Industry aligned sales teams and solutions consultants, other specialist teams, Product Manager and Partner organizations and other groups to ensure the successful ... + Ability to inspire others and take a lead role without requiring a formal manager role. You take ownership and get things 'done-done'. You are a recognized leader,… more
    Pegasystems (10/26/24)
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