- Pfizer (New York, NY)
- …for research & insights projects + Supports the team Drive full customer engagement program compliance, regulatory approval process and onboard new vendors to ... of the CX Behavioral Intelligence (CXBI) Team within the Customer Experience & Engagement ( CX &E) organization reporting to the Director of CX Insights.… more
- NBC Universal (Universal City, CA)
- …reflects the current and ever-changing face of the world. The Manager, Digital CX & E-commerce is responsible for developing and delivering compelling and successful ... Parks & Resorts brand and products to the guest. Program Strategy & Integrated Development + Support the development...and ability to turn data into insights to drive engagement , conversion and loyalty. + A passion for and… more
- Novo Nordisk (Plainsboro, NJ)
- …improvement and innovation within the field systems, conventions and events, and HCP engagement and speaker program teams, aligning their efforts with business ... engagement initiatives. Foster strong relationships and facilitate effective communication across teams to drive collaboration. Participate in leadership team… more
- Amazon (Austin, TX)
- …needs of our strategic accounts and develop scalable strategies to deepen customer engagement with Amazon Business by expanding their spend into new categories and ... with a degree of ownership, strong customer focus, analytical abilities and excellent communication skills. They are able to extract insights from customer data and… more
- GEHA (Lee's Summit, MO)
- …leading programs and people management experience. + Ability to lead an integrated CX program , working with both internal and external stakeholders. + Experience ... Experience & Retention will report to the Vice-President of CX , Retention and Corporate Communications . The Director... CX efforts, to develop and deploy GEHA's CX initiatives that drive member satisfaction, engagement ,… more
- The MITRE Corporation (Mclean, VA)
- …toward applying CX and HCD concepts into the sponsor work program . Technical Quality and Delivery Excellence + Support division leadership, project leads, and ... of innovative, mission-focused approaches and solutions for applying HCD, CX , and HFE to the sponsor work program...CX , and HFE to sponsor work programs Cross-MITRE Engagement and Thought Leadership: + Develop, maintain, and strengthen… more
- Encore (Schiller Park, IL)
- …Measurement oversees the voice of the customer programs that drive engagement , satisfaction, loyalty, retention, and advocacy within Encore's customer base. This ... includes overseeing the design, implementation, and maintenance of VOC program tools (Medallia), analyzing customer feedback to derive insights, and ensuring Encore… more
- MetLife (New York, NY)
- …that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person responsible for ensuring that a ... and delivering high value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and journey-focused perspective to enable key… more
- Skanska (Atlanta, GA)
- …our values support and drive our D&I efforts. Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses the technical background ... standards, Test and Balance of an HVAC system. Knowledge and management of the CX effort is required in the construction process of a Mission Critical facilitity,… more
- University of Oregon (Eugene, OR)
- …responsible for User Support Services, IT Service Management, the IT Project and Program Management Office, and IT Communications and Marketing, and serves as ... initiatives to enhance operational effectiveness, service delivery excellence, strategic communications efforts, and cultivate customer relationships and engagement… more
- Bristol Myers Squibb (Los Angeles, CA)
- …the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Bristol Myers Squibb (White Plains, NY)
- …patient care journey. + Understands the patient journey and can customize engagement and deliver tailored messages. + Excellent communication and presentation ... to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of...the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with… more
- Bristol Myers Squibb (Seattle, WA)
- …the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Bristol Myers Squibb (Glendale, CA)
- …the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- REMOVERY LLC (New York, NY)
- …to optimize the operations of Removery locations. These include processes related to CX , consultation, treatment, follow up and reviews as well as community events. ... mentorship, and guidance to your team members to achieve engagement and drive business results + Monitor and drive...implement any training or change programs to improve the CX where appropriate; Continuously assess and identify opportunities to… more
- Amazon (Tempe, AZ)
- …Amazon Customer Excellence System (ACES) is seeking a highly skilled and motivated Program Administrator to assist in supporting NAST Cx teams with project ... environment that are passionate about data and writing. The NAST Program Administrator will drive alignment across all transportation stakeholder groups connecting… more
- L'Oreal USA (New York, NY)
- …new predictive & generative AI tools & enhance the customer journey to drive engagement & conversion of our products and brands. The candidate must have excellent ... communication , presentation, & digital content expertise with the ability...new eCommerce channels using a data driven content & CX approach rooted in insights and the competitive landscape… more
- Intuit (Tucson, AZ)
- …data quality, reporting, technology infrastructure, and more + Build and improve CX processes, tools, technology, deliverables and engagement methods to deliver ... the entire customer journey + Builds a listening scale program as the primary Customer Experience practice leader within...to build, fix, and enhance our products, policies, and communication . + Connects customer insights across key touch points… more
- Bandwidth (Raleigh, NC)
- … communications technology trends and development directions across the CPaaS, Communications Software and/or Customer Experience ( CX ) markets. The Whole ... Bandwidth Raleigh, NC Who We Are: Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with… more
- Insight Global (Washington, DC)
- …and military spouses. We will help our client with designing a Customer Experience ( CX ) program to better understand the "moments that matter" and pain points ... project risks, and developing mitigation strategies in collaboration with Program Manager Work in parallel with communications ...lines of effort as part of the larger client engagement Be a strong critical thinker who sees the… more