- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center / Help Desk Technician (BWAK) Bowhead is seeking an On-SiteCall Center / Help Desk Technicianto provide technical ... support to end-users in Barrow, AK. The Call Center / Help Desk Technician will be responsible for providing in-person, telephone, and email support to… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center / Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** ** Call Center / Help Desk ... Windows OS, etc. + Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. + Provide setup,… more
- General Dynamics Information Technology (Oklahoma City, OK)
- …None **Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Audiovisual Equipment, Call Center ,Customer Service, Help ... **Position Requirements** + 1+ years of related customer support, call center or help desk experience. + Provide weekend and holidays coverage as needed.… more
- Koniag Government Services (Chantilly, VA)
- …**Good to have, but not required:** + Experience working in a call center or Help Desk and Support center organization, providing users' support and ... a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top-Secret Clearance...of problems. + Provide statistics for the weekly Service Desk report on call trends. + Top… more
- BAE Systems (Roy, UT)
- …position will have the following duties and responsibilities: + Resolve technical problems in a call center / help desk environment + Work with internal ... desktop support, and ticketing systems + Experience working in a Service Desk / Help Desk team environment **Clearance Requirement** The applicant must be… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- …+ Possesses excellent communication skills Required Skills: + 1-4 years of experience with Call Center / Help Desk Management + Strong interpersonal skills ... Title: Tier 1 Help Desk Support Admin Location: Pocatello,...Resolve trouble tickets while interacting with the user, First Call resolution (FCR), or escalate to other support entities… more
- State of Minnesota (St. Paul, MN)
- …with an emphasis on providing exceptional customer service (such as a call center or a help desk environment). Experience may demonstrate: + Strong ... vehicles. + Experience working or managing a help desk or high-volume call center environment. **Additional Requirements** REFERENCE/BACKGROUND CHECKS -… more
- University of Florida (Gainesville, FL)
- …a unit within UFIT. The UFIT Help Desk is a fully staffed call center that provides IT support to the entire campus. Employment with UFIT provides an ... candidate will possess the following experience and skills: + Help Desk or call center exposure + Experience providing direct customer support +… more
- Peckham, Inc. (Grand Rapids, MI)
- …responsibilities. MINIMUM QUALIFICATIONS + 6 months-1year-Supervisory experience in an IT Call Center or Help Desk + 1 year experience in a call ... this role you will be working in a 24x7 help desk environment at our Grand Rapids...+ Ability to take calls during instances of high call volumes or other emergency related situations. + Responsible… more
- Black Hawk College (Moline, IL)
- …Blackboard preferred. h. Experience working with Mac's preferred. i. Experience with high volume help desk / call center preferred. j. Experience with some ... Help Desk Technician Print (https://www.schooljobs.com/careers/bhcedu/jobs/newprint/4536085) Apply...Desk communications are captured and tracked in the call desk tracking tool during assigned hours;… more
- General Dynamics Information Technology (Beltsville, MD)
- … Center is as easy as 1 2 3. To learn more about GDIT's Help Desk or Call Center positions and our candidate application process please call ... part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities… more
- Berkshire Hathaway Automotive (Irving, TX)
- …experience in an IT or computer-related environment. * 1+ years of hands-on experience as a Help Desk / Call Center Technician. * 1+ years of experience ... Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join the...to 5:00 PM CST on Saturday with a rotating on- call schedule for very minor after-hours support. We have… more
- Peckham, Inc. (Grand Rapids, MI)
- …A+, CompTIA Security+, or equivalent technical certifications + 3+ years' experience in an IT call center / help desk environment. + Proven experience in ... and exceed customer expectations. + Investigates and provides solutions to problems the help desk may incur. + Contribute to the documentation, preparation, and… more
- Teledyne (Huntsville, AL)
- …years of experience in an Information Technology service role supporting Windows-based environmentsin a Help Desk / Call Center environment + Must have ... assist in increasing First Call Resolution rate + Technical Help Desk function + Provide IT support encompassing PCs, networking, printers, client… more
- Epsilon, Inc (Alexandria, VA)
- …meet the aforementioned conditions. + One (1) or more years of experience in a Call Center / Help Desk environment. + Understanding of Active Directory; ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- TEKsystems (Syracuse, NY)
- …network cabling and remote tools including TeamViewer and Bomgar. Top Skills: 1. Experience in the Help Desk / Call Center + Familiarity with Hardware 2. ... Help Desk support in a Windows Environment a. Know where...apply ! About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- TEKsystems (Chesterbrook, PA)
- …of education and experience + 1-3 years of related experience in a call center or help desk environment. + Working knowledge of routine work technologies ... and experience + 1-3 years of related experience in a call center or help desk environment. + Working knowledge of routine work technologies and… more
- Information Technology Strategies (Washington, DC)
- …+ Must have 3+ years of experience in a related field (technical support, help desk support, call center , or etc.). + Must be available to work night, ... in various parts of the United States. We are currently seeking a Jr. Tier 2 Help Support Specialist to work for our company. Summary: + Must be able to pass DHS… more
- CACI International (Washington, DC)
- …relevant experience, to include reporting and BI development + Experience in IT operations (eg service desk , call center , help desk ) trend analysis ... and common key performance indicators + Strong understanding of data integration and database management; aggregated reporting, analytics and visualization + Demonstrated experience performing data analysis and visualization in tools such as Microsoft Power… more
- CACI International (Chantilly, VA)
- …Would be Nice to Have:** + Experience working in a call center or Help Desk and Support center organization, providing users' support and ... customer service. + Relevant vendor certifications and/or additional education may substitute for years of experience. + Experience using any government travel and/or financial management software is highly desired. + Experience with HP Service Manager or any… more