- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... to manage projects, track progress, and improve collaboration Change Management & Agent : Lead change management efforts to ensure smooth adoption and utilization of… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …school diploma or GED. + One (1) year customer service, multi-line call agent and/or call center experience. Healthcare setting preferred. **Does this ... **39232BR** **Extended Job Title:** Patient Call Center Representa **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Responds… more
- The Chicago Lighthouse (Chicago, IL)
- …The Call Center Supervisor is responsible for direct oversight of a team of call center agents in a world class, high performance contact center ... volumes, daily reporting of any issues, and supervises call center agents ; + Manages...Randomly listen in on calls + Establish communication with agent + Resource for questions, issues, or concerns +… more
- The Chicago Lighthouse (Chicago, IL)
- …The Call Center Supervisor is responsible for direct oversight of a team of call center agents in a world class, high performance contact center ... volumes, daily reporting of any issues, and supervises call center agents ; + Manages...Randomly listen in on calls; + Establish communication with agent ; + Resource for questions, issues, or concerns; +… more
- Mass Markets (Tampa, FL)
- …motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents . While your team operate ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. +… more
- V2X (Orlando, FL)
- …the development of Call Center policies, procedures, and standards. + Supervise Call Center Agents to ensure contract compliance. + Schedule Call ... LLC.) V2X and Advantor are seeking experienced and results-driven Call Center Supervisors to lead a team...agreements, quality, and productivity targets. + Monitor and evaluate call quality, providing feedback and coaching to agents… more
- Improveit Home Remodeling (Columbus, OH)
- …inside sales agents . Responsibilities include all team activities in our call center , reviewing, coaching, mentoring, and monitoring Inside sales reps. The ... an ON-SITE role, working out of our Corporate Office Call Center in Columbus, Ohio. Phenomenally successful...leads weekly, monthly, and quarterly. + Perform live on call coaching daily with Inside Sales Agents … more
- Legacy Parking Company (Atlanta, GA)
- …service operations. The ideal candidate will be responsible for managing a team of call center agents , ensuring that customer service standards are met, ... Key Responsibilities: + Team Leadership: + Manage and lead a team of call center agents , including hiring, training, and performance management. + Foster a… more
- Transdev (New Carrollton, MD)
- …Prepares call center performance reports by collecting and analyzing call agents ' data. * Evaluates individual performance reviews and overall team ... Center Operations Manager, you will directly oversee call center personnel to ensure positive morale...effectiveness with upper management. * Helps call agents with challenging customer service issues.… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact ... and possess a strong work ethic. A background in call center operations management is required, and...Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound and outbound call … more
- ARAMARK (Cherry Hill, NJ)
- **Job Description** Aramark Healthcare+ is searching for a Call Center Manager for a multi-hospital Patient Food Service Department with high volume patient ... feeding. The Call Center Manager will be responsible for...customers. ? Listens to at least 5 recordings per Agent per week, scores and gives feedback to each… more
- Mass Markets (Las Cruces, NM)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Penn Medicine (Radnor, PA)
- …and workforce planning and staff development. Work to improve important operational Call Center measures including agent training, phone performance ... future each day. Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn Medicine Radnor- 145 King of Prussia… more
- The Chicago Lighthouse (Chicago, IL)
- …staff to answer questions and give ongoing feedback; + Conduct regular review of all call center agent performance and organize training sessions for under ... Team Leads provide ongoing training for call center representatives, they monitor of agent ...performers; coach agents when errors are identified; + Ensure that all… more
- Randstad US (Carrollton, GA)
- call center receptionist. + carrollton , georgia + posted october 18, 2024 **job details** summary + $11 - $11.01 per hour + temp to perm + no requirements + ... holidays and weekends? Join our dynamic team as a call center representative in Carrollton, GA, where...in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and… more
- Transdev (San Jose, CA)
- … Call Center Manager manages the day-to-day management of the telephone call center , monitoring agent activities and queue status adjust staffing. ... coverage, and a 401(k) savings plan. + A great work environment. Our Call Center Managers are responsible for the following: + Working with the Department… more
- UT Health (Katy, TX)
- Call Center Agent I / II / III - Orthopedic Call Center **Location:** Katy, Texas **Category:** Allied Health McGovern Medical School at UTHealth ... physician, triaging phone calls, and supporting various projects in the call center . Obtains information to properly schedule and register patients. **Position… more
- Conduent (ND)
- …of a culture where individuality is noticed and valued every day. **Bilingual Remote Call Center Associate ** English and Spanish Fluency **Starting pay rate:** ... per day 5 days per week.** **About the Remote Call Center Associate role ** **Our Customer...and patients always. + Consistently meet and attain required Agent Performance Goals/KPIs. + Adherence to Work Schedule and… more
- Adecco US, Inc. (Dallas, TX)
- …will evaluate and monitor the performance of customer service representatives in a call center environment, ensuring that agents provide high-quality ... We are seeking a Call Center Quality Monitoring Analyst to...Calls:** Listen to live or recorded calls to assess agent performance against established quality standards. + **Provide Feedback:**… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER AGENT (WEEKENDS) We are looking for call center agents to support inbound and outbound customer service and sales ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
