- ThermoFisher Scientific (Frederick, MD)
- …demonstrated experience in ** Genesys Cloud CX** + Experience with contact center technologies (eg, ACD, Reporting, call routing, workforce management) + ... join our diversified team to design, implement, and optimize contact center applications in Genesys Engage and Genesys Cloud! Your responsibilities will… more
- M&T Bank (Buffalo, NY)
- …other three days._ We are looking for seasoned Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud architect flow familiar ... have great people skills and are passionate about the Genesys PureCloud platforms capabilities. **IMPORTANT - We are NOT...experienced with using Architect + Experience with Microsoft Visio call flow design + Working experience with Agile teams… more
- Robert Half Technology (Des Moines, IA)
- … Genesys Cloud CX Architect for IVR development and capabilities like call recording, transcripts, Knowledge Center , and surveys. + API Knowledge: Proficiency ... Experience working in an Agile setting is a big plus. Preferred Certifications: + Genesys Cloud CX Certified Developer + Genesys Cloud CX Certified… more
- Capgemini (San Francisco, CA)
- …and develop conversational and knowledge enablement solutions for customers and call center specialists using natural language processing (NLP) techniques, ... dialogue management. + Strong experience with full life cycle of contact center solutions (eg, Google CCAI/Dialogflow, Amazon Connect, Genesys ) and generative… more