- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations ... Manager . As the Call Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective daily … more
- Mass Markets (Tampa, FL)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Las Cruces, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Compass Group, North America (Mankato, MN)
- …300 executive chefs, and 17,000 professional food service team members. Job Summary As an Operations Manager Call Center (At Mayo Clinic), you will ... relative to patient food services related activities. The Operations Manager position reports to the Lead Call Center Manager This position will have… more
- Berkshire Bank (Pittsfield, MA)
- …reviewing compensation actions; enforcing policies and procedures. Works with FVP, Call Center Operations , Assistant Manager , and Team Leaders to develop ... Department: Customer Support Center Reports to: FVP, Call Center Operations Status: Exempt...footprint (MA, CT, NY, VT, RI) Purpose/Objective : The Call Center Manager oversees all… more
- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- Mass Markets (Wichita, KS)
- …to ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort Spa ... AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training, consistent and… more
- Walmart (Bentonville, AR)
- …and lead process improvement and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations ... **What you'll do ** **Position Summary** As an Outsource Operations Manager for Walmart eCommerce, you will...customer care centers 2+ years' experience developing and implementing call center metrics + WFM experience a… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- Marriott (Grapevine, TX)
- **Additional Information** **Job Number** 25031888 **Job Category** Rooms & Guest Services Operations **Location** Gaylord Texan Resort & Convention Center , 1501 ... management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location...training be provided pursuant to the requirements of the Call Center operations as outlined in ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...(on or off site) based on needs for effective Call Center operations to include… more
- University of Miami (Medley, FL)
- …Guidelines. + Responsible for enhancing the relationship with the Call Center Operations , specifically scheduling manager & supervisor for assigned ... patient bump list, along with confirming advisory & scheduling instructions for the Call Center . This list of duties and responsibilities is not intended… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …energetic individuals to join the MTA team. The Assistant Manager of the Mobility Call Center oversees the daily operations of a seven (7) day-a-week, ... Assistant Manager of Mobility Call Center...Supervisors and 78 Reservation Agents, this position ensures smooth call center operations , oversees service… more
- Mass Markets (Tampa, FL)
- …or Equivalent Combination of Training and Experience + Proven experience in debt collection, call center operations , or financial services management, with a ... partner in the industry. We are seeking a Collections Manager who will be responsible for overseeing and managing...will be responsible for overseeing and managing the collections operations within the call center … more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Eastern Bank (Lynn, MA)
- …to ensure a superior level of customer service by coordinating and supervising the operations of the Call Center . + Responsible for meeting sales, ... Responsible for the management of inbound sales and service team in the Call Center . Possesses the high level of knowledge of bank products and services as… more
- Mass Markets (Dallas, TX)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... in the industry. We are seeking an experienced Insurance Call Center Customer Service Manager ...Managers are responsible for overseeing the day to day operations of call center insurance… more
- Bath Planet (St. Charles, MO)
- Assistant Call Center Manager - Join America's...and play a key role in managing and supporting our call center operations . If you have ... support this exciting growth! We're looking for an Assistant Call Center Manager to join...hear from you! What You'll Do: + Assist the Call Center Manager in recruiting,… more
- Community Health Systems (Springdale, AR)
- **Job Summary** The Manager , Call Center oversees the daily operations , effectiveness, efficiency, and engagement of the assigned team responsible for ... opportunities to improve effectiveness and efficiency of the contact center . Works with their manager on process...related field preferred + 5-7 years in a contact center operations or customer service environment required… more