- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER SUPERVISOR Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual ... of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I...quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations … more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor ** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree ... Admin - Clerical **Job Description** **STATEMENT OF PURPOSE:** The Call Center Supervisor is responsible...opportunities for improved customer service. This position oversees day-to-day call center operations , including but… more
- SOS International LLC (El Paso, TX)
- **Overview** SOSi is actively seeking a highly motivated, professional and skilled Call Center Shift Supervisor in our El Paso, TX Spanish Interpreter ... Call Center As a Call Center Shift Supervisor , you...wellness services, and/or data management services fields, programs, and/or operations . + Proficiency in computer operations and… more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector ... quality and production of direct reports. A Customer Service Supervisor works closely with the Operations Manager,...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- BronxCare Health System (Bronx, NY)
- Overview The Call Center Supervisor provides day to day departmental leadership; this individual is responsible for overseeing the training, assignment of ... Qualifications Bachelor's Degree, 2-5 years' Supervisory experience preferably in a Call Center environment, knowledge of Managed Careutilization guidelines,… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor , Customer Solution Call Center Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, ... Summary The Supervisor of the Customer Solution Call Center is responsible for the development...Able to multitask and to streamline day to day operations , policies and procedures. Advance PC skills including Excel… more
- Trinity Health (Maywood, IL)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** The Call Connection Center Supervisor is responsible for leading the development and ... an effective response to all medical/emergency responses. + Responsible for the Call Center staff orientation, training, corrective action, performance reviews,… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... Description** In the Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience while interacting with… more
- JPMorgan Chase (Atlanta, GA)
- …also value diversity, integrity, and teamwork. As an Account Supervisor in the Operations Virtual Call Center , you will exhibit a profound understanding ... a work from home team navigating multiple technologies to support a Call Center environment + Comfortably lead and manage in a metrics-promoted environment +… more
- CVS Health (Orlando, FL)
- …years of customer service experience **Preferred Qualifications** Knowledge of: * Healthcare industry * Call Center operations * Verint, CMS, Call ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...for all medications dispensed by CVS/specialty Pharmacy Network. The Supervisor is responsible for guidance and direction to onsite… more
- Rush University Medical Center (Chicago, IL)
- … of the Patient Access Center is responsible for the supervision of the call center operations , and providing consultation in support of the Rush ... * 3 years demonstrated success/results in healthcare patient access, practice management or call center operations * Proven ability to operationalize… more
- Mass Markets (Las Cruces, NM)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Pedernales Electric Cooperative (Johnson City, TX)
- Distribution Operations Center Supervisor Johnson City, TX, US, 78636 PHYSICAL OFFICE LOCATION: PEC Headquarters - 201 S Ave F, Johnson City, TX 78636 $50.00 ... education or training. Position Summary Supervises the 24/7 Dispatch Operations Center (DOC) staff, plans, coordinates, directs...and non-outage events and trouble calls from the member call center , analyzes the problem and initiates… more
- Eversource Energy (Berlin, CT)
- …service and information needs and resolve complaints\. Working in conjunction with the call center and field personnel is accountable for managing customer ... management and workflow processes, coordination and scheduling of functions to ensure smooth operations of the Control Center , and coaches and mentors other… more
- MD Anderson Cancer Center (Houston, TX)
- …will have documented leadership experience. **SUMMARY** The primary purpose of the Supervisor , Operations and Maintenance position is to provides experienced ... is Monday - Friday (7am - 4pm) and is expected to participate in an on- call rotation to ensure leadership coverage throughout the year. The ideal candidate will have… more
- Staples (Tolleson, AZ)
- …and expertise to our customers. **What you'll be doing:** The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center ... expectations are met. You will collaborate with the Fulfillment Center Team Manager and the other management of the...individuals with disabilities that need additional assistance at any point in the process, please call ### for more… more
- Rush Copley Medical Center (Oswego, IL)
- The Supervisor , Clinical Operations provides support to organizational initiatives, serves in leadership roles on committees, and partners with organizational ... in turn, seek advice, judgment and support of others, when necessary. **The Supervisor , Practice Operations will have the following key responsibilities for… more
- Marriott (Grapevine, TX)
- **Additional Information** **Job Number** 24193290 **Job Category** Rooms & Guest Services Operations **Location** Gaylord Texan Resort & Convention Center , 1501 ... management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and… more
- Hackensack Meridian Health (Neptune, NJ)
- …staff training, interviewing, hiring, and evaluation. + Identify opportunities for improvement in call center processes, tools, or operations and work with ... and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for...Supervises and coordinates all processes and activities in the Call Center ensuring all policies and procedures… more
- British Swim School (South San Francisco, CA)
- …British Swim School Bay Area recruits, trains, coaches, develops and retains a dynamic operations staff of Call Center Representatives to improve enrollments ... Enrollment Sales Manager ( Call Center ) Full Time * Hybrid...and leadership, promoting performance of the day to day operations of the business. Knowledge, Skills, and Abilities Enthusiastic,… more