- ProMedica Health System (Evansville, IN)
- …to Team Lead and does not have any direct reports. POSITION SUMMARY The Call Center Specialist provides high-level customer service and effectively ... individuals and families. Paramount maintains accreditation by the National Committee for Quality Assurance (NCQA) for their HMO and Medicare Advantage products.… more
- New York State Civil Service (Menands, NY)
- NY HELP Yes Agency Children & Family Services, Office of Title Call Center Quality Assurance Specialist 1 (NY HELPS) Occupational Category Other ... implementing, planning, monitoring, or coordinating a quality assurance process in a customer call center . This experience must include directing and… more
- Bank OZK (Little Rock, AR)
- Quality Assurance Specialist - Call Center + Job ID: 14009 + Functional Area: Call Center + Position Type: Full-Time Regular + Experience ... initial recommendations for agent supervisor or call center management review. + Performs quality related...preferred. + Minimum of one (1) year experience performing quality assurance responsibilities preferred. Bank OZK is… more
- Bank of America (Fort Worth, TX)
- Telephone Banker Specialist - Inbound Call Center Fort Worth, Texas **Job Description:** At Bank of America, we are guided by a common purpose to help make ... + Experience in the banking/financial industry + Experience working in a call center * + Experience in telephone sales **SHIFTS-** 1st and 2nd shifts available… more
- IQVIA (Northborough, MA)
- …reporting. ** Call Center Quality Analyst Responsibilities:** + Monitoring Call Center Specialist calls in order to assess patient interactions to ... to announce that currently we are looking for a Call Center Quality Analyst, to...program experience preferred (2+ years) + Quality Assurance experience (2+ years) in a Call … more
- University of Pennsylvania (Philadelphia, PA)
- …programs and resources, and much more. Posted Job Title Veeva Quality Assurance Specialist (Abramson Cancer Center ) Job Profile Title Clinical Research ... Specialist B Job Description Summary The Abramson Cancer Center (ACC) of the University of Pennsylvania is a...Regulatory Affairs Office seeks a full-time Regulatory Affairs Veeva Quality Assurance Specialist to participate… more
- Eaton Corporation (Galesburg, MI)
- …summary** Eaton Enterprise Center of Excellence is currently seeking a Quality Assurance Specialist , someone who is detailed-oriented and passionate ... Eaton's AER HQ Headquarters division is currently seeking a Quality Assurance Specialist . This position...as SOIs, FAIs or equivalent. * Experience in performing QA activities in Software verification (Requirements, Design, Code reviews)… more
- Woodforest National Bank (The Woodlands, TX)
- …sessions for call center staff. Key Responsibilities: . As a Quality Assurance Specialist I, the incumbent develops effective skills for reviewing ... of the largest employee-owned banks in the country! The Quality Assurance Specialist I -...or regulation. **Job:** **Operations* **Organization:** **Texas - Houston* **Title:** * QA Specialist - Customer Experience Center… more
- State of Michigan (Jackson, MI)
- …Licensed Specialist 13 (Road Scoping & Quality Assurance ) University Region Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4442058) ... Engineer Licensed Specialist 13 (Road Scoping & Quality Assurance ) University Region Salary $41.14 -...POSTIION HAS BEEN FILLED. As the Road Scoping and Quality Assurance ( QA ) Engineer for… more
- Omaha Children's Hospital (Omaha, NE)
- …veterans and people with disabilities. **A Brief Overview** The Access Training & Quality Assurance Specialist delivers training to Patient Access ... **Schedule: Monday-Friday 8:30a-5p w/ On Call Rotation** At Children's, the region's only full-service...department training topics as assigned. The Access Training & Quality Assurance Specialist assists with… more
- Abbott (Richmond, IN)
- …generic medicines. Our 114,000 colleagues serve people in more than 160 countries. ** Quality Assurance Specialist - Richmond, IN** **Working at Abbott** ... to perform job functions (AMAPS, ABTRAQ, Lotus Notes, Team Center , etc.) + Assure compliance to Federal Regulations pertaining...change control of Work Orders, Plant Procedures, and other Quality Assurance controlled documents + Assure that… more
- CVS Health (Sacramento, CA)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... for Customer Service Operations CTM root cause analysis, grievance deep-dives, call reviews and coachings, developing remedials and interventions, and supporting the… more
- Commonwealth Care Alliance (Boston, MA)
- …responsible for independent quality reviews of medical claims, and evaluating Call Center activities for compliance with policies and Standard Operating ... experience healthcare claims payor experience, enrollment experience and/or Call Center experience **Desired Experience:** + Experience with quality … more
- The Salvation Army (Glendale, NY)
- …given by OPWDD. + Chairing and Coordinating the Incident Review Committee. + Devise a quality assurance program and audit procedure for the DDS network. + Devise ... Will provide and schedule special trainings to increase the quality of care at each of the several ICF,...and treatment goals. + Supervise and coordinator reviews with QA Specialist and the maintenance team to… more
- Tractor Supply Company (Brentwood, TN)
- Specialist , CSC QA Assurance **Overall Job Summary** This position is responsible for supporting the operations of the Customer Solutions Center which ... materials and production. **Required Qualifications** Experience: 4+ years experience in a call center . Education: Bachelor's degree from an accredited college… more
- Sharp HealthCare (Chula Vista, CA)
- **Facility:** Chula Vista Medical Center **City** Chula Vista **Department** **Job Status** Regular **Shift** Day **FTE** 1 **Shift Start Time** **Shift End Time** ... in Nursing; Bachelor's Degree; Master's Degree; Certified Professional in Healthcare Quality (CPHQ) - National Association for Healthcare Quality ; Certified… more
- Kelly Services (Austin, TX)
- …aspirations, please don't hesitate to contact me to schedule a brief informational call at your convenience. Thank you for your time and consideration. PAY: $25/hr ... 8-5pm **Description:** Individual will work in our client's global quality organization processing pharmaceutical, medical device and combination product complaints… more
- Hartford HealthCare (Hartford, CT)
- …Optimization Specialist ( II ) - Hartford HealthCare Call Center * **Location:** *Connecticut-Hartford-100 Pearl Street Hartford (10484)* **Requisition ... specialties. With our new state of the art Access Center , we are creating a culture of "YES". A...help guild in template selection or reselection; and lead Quality Assurance work sessions. High School Diploma/GED… more
- Solis Mammography/ Washington Radiology (Fort Worth, TX)
- …of your area of responsibility, we would like to speak to you. The Contact Center QA and Training Specialist is responsible for developing, delivering ... This position is critical to Solis Mammography; the Contact Center QA and Training Specialist ...is delivered within specified timeframes. * Prepares and analyzes quality assurance and completes QA … more
- Capgemini (Charlotte, NC)
- … services. This role includes working on call recording, interaction analytics, call transcriptions, quality assurance , quality monitoring, storage ... Contact Center Solutions Specialist **Job Title:** Contact...call recording systems and interaction analytics. + Manage call transcriptions, quality assurance , and… more