- The Chicago Lighthouse (Chicago, IL)
- …volume; + Act as primary point of contact for staff questions; + Perform call center Quality Assurance activities, including evaluation, documentation ... tasks. Team Leads provide ongoing training for call center agents, execute Quality Assurance processes, and collaborate regularly with the leadership… more
- Penn Medicine (Radnor, PA)
- …to correct system issues and problems that impact services provided by the Call Center . + Conduct Quality Assurance telephone call assessments and ... our future each day. Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn Medicine Radnor- 145 King of… more
- Cognosante (Cook County, IL)
- …characteristics will help me thrive** **?** + Prior experience supporting call center operations and quality assurance . + Experience with analysis ... Health Resources and Services Administration (HRSA) Provider Services Support Center (PSSC) to provide a broad range of customer...strategic goals and objectives. **What is the position?** The Quality Assurance Manager is to provide QA… more
- Molina Healthcare (Bowling Green, KY)
- … vendors meet all key performance indicators and contractual requirements. ** Quality Assurance ** + Monitor call center interactions to maintain high- ... Collaborate with cross-functional teams to align call center operations with Medicare compliance and quality ... quality standards. **Operational Excellence** + Oversee day-to-day call center activities, including call … more
- Fiserv (Marietta, GA)
- …+ Ensure the call center agents adhere to predetermined quality assurance standards and the business's standard operating procedures. + Monitor calls ... reporting for first-party collections. You will interpret and implement quality assurance standards and provide accurate and... standards and provide accurate and comprehensive feedback to call center associates and management. **What you… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Veeva Quality Assurance Specialist (Abramson Cancer Center ) Job Profile Title ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Regulatory Affairs Office seeks a full-time Regulatory Affairs Veeva Quality Assurance Specialist to participate in the… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Quality Assurance Specialist (Regulatory) CVPF( Center for Cellular Immunotherapy) ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Profile Title Research Coordinator Senior Job Description Summary The Quality Assurance Specialist will work within the… more
- Bob's Discount Furniture (Taftville, CT)
- The Director of Quality Assurance will lead the Quality Assurance (QA) department, ensuring that all products meet the highest standards of quality ... The Director of QA will develop, implement, and oversee quality assurance strategies and processes, and work...an on-site position, with preferred location being our Distribution Center in Taftville, CT. We are also open to… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a ** Quality Assurance Specialist I** for our **Costa Mesa, CA** office. **JOB SUMMARY** This position will help preserve ... for both inbound and outbound calls + Image review quality assurance + Participates in calibration exercises...within predetermined reporting parameters + Provides regular feedback to quality leadership regarding call trends or compliance… more
- PenFed Credit Union (San Antonio, TX)
- …about being a part of the PenFed family. PenFed is hiring a Team Lead Collections Quality Assurance to work onsite at our San Antonio, Texas service center . ... purpose of this job is to provide direct oversight and management of the Quality Assurance (QA) teams, supporting the overall operations and collection strategy… more
- Robert Half Office Team (Pittsburgh, PA)
- Description We are offering a contract to hire employment opportunity for a Quality Assurance Specialist in the Mortgage Companies industry. This role is based ... in Pittsburgh, Pennsylvania. As a Quality Assurance Specialist, you will be responsible...in Database, EO/IR systems, AB Testing, Agile Scrum, Auditing, Call Center Customer Service, Customer Service, Mortgage… more
- SMBC (Phoenix, AZ)
- …Reporting to an Operations functional leader, this position will support the Quality Assurance needs of the Banks Operations functions. Currently supporting ... DUTIES AND RESPONSIBILITIES:** + Interpret, build upon, and comply with company quality assurance standards + Maintain complaint and non-conformance processing… more
- Prime Healthcare (Weslaco, TX)
- …Us! (https://careers-primehealthcare.icims.com/jobs/167883/coordinator--performance-improvement--%28rn%29 quality - assurance ... setting which includes a minimum of two years of inpatient Performance Improvement/ Quality Assurance experience preferred. 3. Experience in reviewing charts for… more
- Providence (Walla Walla, WA)
- **Description** The Quality Assurance RN performs functions that support the hospital and medical staff to continually improve patient care, reduces risk, and ... **Job Schedule:** Full time **Job Shift:** Day **Career Track:** Nursing **Department:** 3020 QUALITY ASSURANCE **Address:** WA Walla Walla 401 W Poplar St… more
- Southern Company (Riverdale, GA)
- …**Preferred:** + BA/BS or 4-6 years' experience in a call center environment analyzing processes and/or quality metrics. **Related Work Experience:** ... + 2-3 years' experience in a call center environment analyzing processes and/or quality metrics + Advanced knowledge of CCC business processes and… more
- University of Utah Health (Salt Lake City, UT)
- …degree in Business Communication, or a related field or equivalency. + Quality Assurance experience in a customer service environment. **Working Conditions ... the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission....The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our… more
- Kadlec (Richland, WA)
- **Description** ** Quality Assurance RN - Quality Care Management at Kadlec Regional Medical Center ** Under the general direction of the Director, ... support of clinical performance improvement activities; Initiates clinical care quality improvement and performance monitoring in collaboration with department… more
- Elevance Health (Indianapolis, IN)
- …background. **Preferred Skills, Capabilities and Experience:** + Working knowledge of insurance, call center , quality and pharmacy industry and medical ... **Pharmacy Quality Assurance Specialist** **Location:** The employee must live within 50 miles of an open access Elevance Health PulsePoint (within 50 miles of… more
- CACI International (VA)
- Quality Assurance Representative/Port Engineer Job Category: Engineering Time Type: Part time Minimum Clearance Required to Start: Secret Employee Type: ... Part-Time On- Call Percentage of Travel Required: Up to 100% Type...of assigned work items throughout the day. + Attend Quality Assurance Checkpoints. Report any concerns to… more
- UCLA Health (Los Angeles, CA)
- Description Join our esteemed Department of Radiation Oncology as a Quality Assurance Tech (Hospital Blank Assistant I), where you'll play a vital role in ... you'll support our clinical physics team in conducting rigorous quality assurance checks on treatment plans. Your...clerical work; food services; laundry; medical coding and billing; call center and warehouse work; scheduling; and… more