- Republic Services (Phoenix, AZ)
- …the department to meet established performance standards and KPIs. The RTM Analyst analyzes real - time center and agent performance to identify, adjust and ... staff productivity and adherence goals. **PRINCIPAL RESPONSIBILITIES:** + Monitors real - time performance of call volume,...REQUIREMENTS:** + Minimum of 1 year of real - time management experience in a contact center … more
- Magellan Health Services (Maryland Heights, MO)
- …staffing and scheduling and performance reporting. + Primarily responsible for monitoring call center activity on a real time basis to ensure service ... Management Center (CMC) service levels, call center activity, and resources on a real time basis ensuring service performance goals are consistently… more
- Allied Universal (Richardson, TX)
- …perks and more for most full- time positions! Allied Universal(R) is hiring a Call Center Representative at our Service Assurance Center (SAC) in ... requires weekends.** **PAY: $17.00 per hour** **SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time ,...schedules to reflect actual service hours of employees in real time + Create attendance exception records… more
- University of Pennsylvania (Philadelphia, PA)
- …programs and resources, and much more. Posted Job Title Research Analyst, Wharton Real Estate Center Job Profile Title Database Administrator Job Description ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...faculty research in a number of areas within the Real Estate Center , including real … more
- Beth Israel Lahey Health (Lawrence, MA)
- …options!** We are seeking a Triage Clinician Evening Manager for our Emergency Services Call Center ! The Triage Evening Manager is a licensed Social Worker or ... coordinating operational activities and optimal functioning of the Emergency Services Division Call Center , including oversight and monitoring of the program's… more
- Penn Medicine (Radnor, PA)
- …King of Prussia Rd Hours: Full Time Summary: Responsible for OB/GYN Call Center Operations and individual specialty queues, including customer and patient ... Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn...volume and staff resources, ensuring coverage exists for routine call -outs + Real - time daily monitoring… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …are meeting the needs of patients, our people, and the planet. As our Genesys Call Center Platform Owner Platform, you are expected to have advanced technical ... knowledge of Genesys Cloud Call Center . You will be accountable as...will also manage, maintain, and optimize the Meeting and Real - Time Communications environment to ensure its efficiency… more
- Carter's/OshKosh (Atlanta, GA)
- …and Consumer Affairs Call Centers. This role typical reports into the eCommerce Call Center Support Manager and is based in our remote work environment. ... **80%:** **Generate reports for call center programs and key metrics** +...volume and complete routine monthly reporting requirements + Manage real time Agent Performance metrics (Stats, KPIs,… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- … Center Representative Rochester, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call Center Job Type Full- time ... regarding Health Center visit and care. The Call Center Representative serves as the first...to HIPAA regulations. + Verifies insurance eligibility using the Real Time Service electronic platform. + Accepts… more
- United Musculoskeletal Partners (Golden, CO)
- …requires exceptional customer service and influential leadership skills. Proven healthcare call center management experience along with tactical planning and ... timely feedback. + Monitor and run Symposium reports for real - time and daily review and provide written...of experience in a leadership position in patient access call center communities. + High School Diploma… more
- BronxCare Health System (Bronx, NY)
- …and registration workflows of the Central Registration department including but not limited to; real - time monitoring of inbound call traffic via the 99-Bronx ... Overview The Call Center Supervisor provides day to...that all technological equipment is functioning appropriately, and provides real - time support and guidance to line staff.… more
- Conduent (NE)
- …be part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative** Pay Rate is $16.00 an hour. **_Must have open ... and vision, starting on day 1 of work! Paid time off & fully work from home! Would you...so, this role is for you! **About the Remote Call Center Representative role ** As a… more
- University of Washington (Seattle, WA)
- …of State applicants may apply but relocation will be required. **Prior call center /healthcare experience is strongly desired.** **Work From Home Requirements:** ... Req #: 239879 Department: UW MEDICINE CONTACT CENTER Job Location Detail: REMOTE/DOWNTOWN SEATTLE Posting Date:...you want a career where you can make a real impact on people's lives? Do you have a… more
- Lincoln Financial Group (Columbus, OH)
- …Role at a Glance** We are excited to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned...retain, develop, and coach staff via a culture of real - time performance feedback _Nice-to-haves:_ + Retirement plan… more
- TEKsystems (Orlando, FL)
- …traffic and trending analyst for the Regional Service Centers. + Provide real time and historical call center data to CareCentrix personnel, working with ... contact center operations by monitoring and analyzing real - time data to ensure customer service targets...+ Microsoft Excel Knowledge Job Overview: + Manage all call center traffic to ensure compliance with… more
- TEKsystems (Boston, MA)
- IMMEDIATE PATIENT SERVICE REPRESENTATIVE - HEALTHCARE CALL CENTER ENVIORNMENT FULL TIME JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT FIRST SHIFT AND SECOND ... $21/HR-$23/HR Qualifications: + 2 years of healthcare administration experience or recent call center experience + Microsoft Office proficient + Excellent… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- Medicaid Call Center - Coordinator 1 Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4689292) Medicaid Call Center - Coordinator ... 10/10/2024 + Description + Benefits Minimum Qualifications Please clickHERE (https://ulsuno.wd1.myworkdayjobs.com/en-US/UniversityOfNewOrleans/job/Baton-Rouge-La/Medicaid- Call - Center Coordinator-1\_R-001550?q=r-001550) to apply. + Receives all… more
- Paylocity (Lake Mary, FL)
- …Problem Solving: + Quickly identify and troubleshoot any issues affecting real - time performance, such as system outages, call spikes, or understaffing, and ... and the operations teams to optimize staffing levels, manage call queues, and ensure efficient handling of customer interactions....center operations role, with a strong focus on real - time management. Strong analytical skills with the… more
- TEKsystems (St. Peters, MO)
- …as well as actions taken. Pay: $20/hr Skills: Customer Service, MS Office, Data entry, Call center , Inbound call , Customer service call center ... and interpersonal skills. - Ability to work independently and manage one's time . - Ability to accurately document and record customer/client information. - Previous… more
- State of Indiana (Madison, IN)
- Call Center Agents - Clifty Inn Date...Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across ... $12.65 per hour. A Day in the Life: The Call Center Agent will provide a first-class...State Park Inns: Indiana State Park Inns supplements its full- time workforce with intermittent and part- time employees… more