- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... adherence to corporate policies and procedures Key Responsibilities: + Lead a team of 15-25 entry-level front-line...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- TEKsystems (Louisville, KY)
- …will start off taking collection calls to learn the position. Skills Management, Team Lead , Collections, Banking, Bachelor Top Skills Details Management, Team ... to add a Collections Supervisor to a respected clients team . This individual will work with two other Collections...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- ProMedica Health System (Evansville, IN)
- REPORTING RELATIONSHIPS/SUPERVISORY RESPONSIBILITIES This role will report directly to the Call Center Team Lead . The role does not support direct ... service support. Coordinate processes and workload with the assigned Operational Team Leader. ACCOUNTABILITIES *All duties listed below are essential unless noted… more
- Bank OZK (Ozark, AR)
- …guidance to and oversight of call center support staff and the Team Lead . Ensures day-to-day operations within a specific Customer Care Center ... Job Purpose & Scope The Call Center Assistant Manager is responsible...Assurance team , performs quality assurance monitoring of call center activities and provides subsequent feedback… more
- Covenant Health Inc. (Knoxville, TN)
- …procedures; projecting a positive image of Covenant Health and its affiliates. This position reports to the Call Center Team Lead and the Call ... the proper computer systems for accurate billing and reimbursement. + Recognizes, documents, and alerts Call Center Team Lead and Call Center … more
- Deloitte (Hermitage, TN)
- …Operations, National Benefits Group, Call Center and Global Mobility. + Lead team members in special projects as assigned by management. + Perform other ... gross-up, and creation and processing of necessary manual adjustments to income. Lead team through processes and act as escalation point for non-routine issues.… more
- Transdev (Colorado Springs, CO)
- Call Center Lead Overview: Transdev in Colorado Springs, Colorado is hiring a Call Center Lead /Customer Service Supervisor. The Call ... Center Lead is responsible for overseeing operations within a call center , ensuring high-quality service delivery to clients. This role involves direct… more
- TEKsystems (Lombard, IL)
- …* HS Diploma * Good tenure Pluses: * Bilingual in Spanish * Call Center experience * Associates Degree * Lead experience * Experience training people Hours: ... the communities. * Notates system daily with accurate detailed call comments. * Notifies Call Center...e-mail and other company communication channels daily. * Identifies team issues and concerns and suggests their resolution to… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. ... Healing made personal. **Job Title: Access Center Lead Agent** The Lead ...care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When… more
- TEKsystems (Lombard, IL)
- …programs within the communities. * Notates RedCheck system daily with accurate detailed call comments. * Notifies Call Center Manager of escalated ... e-mail and other company communication channels daily. * Identifies team issues and concerns and suggests their resolution to... issues and concerns and suggests their resolution to Call Center Manager. * Assists Call… more
- TEKsystems (Hoboken, NJ)
- TekSystems is currently hiring for FULLY REMOTE Call Center Customer Service Representatives for the Nurture Specialists Team . This position can sit anywhere ... EST Time Zones. + MUST HAVE: 1-3 years of call center experience, customer service experience, sales...have Wifi and quiet work space! Description Reports To: Lead Nurture Supervisor Role Overview: The Lead … more
- UCLA Health (Inglewood, CA)
- … team to make a difference in the community. Under the guidance and direction of the Call Center Manager, this lead role will perform a full range of ... call center duties, including: + Provide prompt and courteous telephone...multi-task and work alone or as part of a team + Ability to set priorities and organize workload… more
- TEKsystems (Charlotte, NC)
- 100% REMOTE Lead Nurture Specialist ( Call Center ) Description Reports To: Lead Nurture Supervisor The Lead Nurture Specialist supports enrollment ... other duties as assigned. Skills Customer service, outbound calls, inbound call , outbound sales, salesforce crm, data entry Additional Skills & Qualifications… more
- Citigroup (Irving, TX)
- … lead applications systems analysis and programming activities within the IVR Call Center Technology Operations team . **Responsibilities:** + Partner with ... join us. We'll enable growth and progress together. The Application Development Lead is a senior level position responsible for establishing and implementing new… more
- Penn State Health (Hershey, PA)
- …**Union:** Non Bargained **Position** Lead Scheduler - DAY SHIFT - Corporate Call Center **Location** US:PA: Hershey | Clerical and Administrative | Full ... with Employee Wellness Programs, and Fitness Discounts (University Fitness Center , Peloton). + **_Be Balanced_** with Generous Paid Time...excellence and innovation in health care together as one team . As Penn State Health continues to evolve for… more
- IGT (Las Vegas, NV)
- …customer service, data integrity and system performance. + Supervises, evaluates, and counsels the call center team with direct responsibility. + Track ... TEAM at IGT Global! IGT is seeking a Call Center Supervisor in the area of...and administer corrective action if applicable. + Attend and lead scheduled meetings such as team meetings,… more
- All-Stat Portable (Skokie, IL)
- …Leadership & Team Management: + Lead , mentor, and develop a team of call center managers, supervisors, and agents. + Ensure effective ... coaching, and team -building skills. + Expertise in call center technologies, performance metrics, and workforce...and financial analysis. + Leadership: Ability to motivate and lead a diverse team toward achieving ambitious… more
- Mass Markets (Mesilla, NM)
- …and procedures and the health of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound ... in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve… more
- Legacy Parking Company (Atlanta, GA)
- …Responsibilities: + Team Leadership: + Manage and lead a team of call center agents, including hiring, training, and performance management. + Foster ... service operations. The ideal candidate will be responsible for managing a team of call center agents, ensuring that customer service standards are met,… more
- University of Colorado (Boulder, CO)
- **Assistant Teacher, On Call - Children's Center ** **Requisition Number:** 62138 **Location:** Boulder Colorado **Employment Type:** University Staff ... ** positions! These on- call roles are a vital part of the team that provides childcare for children of families affiliated with CU Boulder including residents… more