- Extra Space Storage (Midvale, UT)
- …sales conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management functions, while focusing on ... ways than one. But in order to maintain this lead , we need exceptionally motivated, capable, and driven people...+ Assists with the oversight and supervision of the call center 's day-to-day operation. + Handles escalated… more
- Mass Markets (SC)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... support them with your leadership and expertise. As the team coach and leader , you will be...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- Mass Markets (Las Cruces, NM)
- …and procedures and the health of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound ... The Call Center Sales Manager oversees all aspects of our call center team . As a sales manager, you will ensure an exceptional customer experience… more
- Oriental Bank (San Juan, PR)
- The Associate, Remote Network ( Team Lead ), contributes to the overall success of Retail Channel's area by providing comprehensive support that ensures efficiency ... of the Advisor in their absence, ensuring continuity in team supervision and leadership. + Make operational and service...required. + Two (2) years of customer service / call center environment experience required. + Minimum… more
- MDExam (Miami, FL)
- …not just a manager, you're part of the squad What You Bring: * Experience managing a call center team (sales or customer service background is a plus) * ... We're looking for a Call Center Manager who knows their...real talk. We need someone who can manage a team , write killer call scripts, and keep...to lead with hustle and take our call center to the next level, we… more
- Sallie Mae (Indianapolis, IN)
- …recovery rates and ensure compliance with relevant regulations. **What You'll Do** + Lead and motivate a team of collection professionals, providing guidance, ... + Creates and maintains a high-quality work environment so team members are motivated to perform at their highest...lead coverage for all employees and provides customer call assistance rotating on Friday and Saturdays as needed.… more
- 24 Hour Fitness, INC. (Houston, TX)
- …diploma or equivalent **Preferred Knowledge, Skills & Abilities** * Prior experience in leading a call center team (5-10 team members). * Prior ... **ABOUT US** Celebrating over 40 years as an industry leader , 24 Hour Fitness is committed to creating a...Meet or exceed sales targets consistently * Collaborate with team members to achieve call center… more
- TEKsystems (Louisville, KY)
- …will start off taking collection calls to learn the position. Skills Management, Team Lead , Collections, Banking, Bachelor Top Skills Details Management, Team ... to add a Collections Supervisor to a respected clients team . This individual will work with two other Collections...across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world… more
- ProMedica Health System (Evansville, IN)
- REPORTING RELATIONSHIPS/SUPERVISORY RESPONSIBILITIES This role will report directly to the Call Center Team Lead . The role does not support direct ... benefit service support. Coordinate processes and workload with the assigned Operational Team Leader . ACCOUNTABILITIES *All duties listed below are essential… more
- TEKsystems (Frisco, TX)
- …of call center experience (any industry) - preferred to have outbound call center experience - Team Members must have and maintain Broadband Internet ... as 100 mbps or more in download speed. - Team Members are required to hardwire their internet access...across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world… more
- TEKsystems (Canton, MI)
- …support, and new patient/enrollment teams as required. Qualifications Must Haves: -1+ year of call center experience - Team Members must have and maintain ... This is a fully remote call center role supporting pharmacy operations...as 100 mbps or more in download speed. - Team Members are required to hardwire their internet access… more
- TEKsystems (Detroit, MI)
- …, Microsoft office, pharmacy Additional Skills & Qualifications Must Haves: + 1+ year of call center experience + Team Members must have and maintain ... of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,...across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world… more
- TEKsystems (Dallas, TX)
- …teams as required. Additional Skills & Qualifications Must Haves: -1+ year of pharmacy call center experience - Team Members must have and maintain ... as 100 mbps or more in download speed. - Team Members are required to hardwire their internet access...across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world… more
- Hackensack Meridian Health (Edison, NJ)
- …excellent customer service. + Design and implement leadership training and performance goals for Call Center Supervisors and Team Leads in order to improve ... **Overview** Our team members are the heart of what makes...our mission to transform healthcare and serve as a leader of positive change. The **Contact Center … more
- Adecco US, Inc. (Kennesaw, GA)
- …operation and performance and will lead the transformation of our call center into a high-performing, sales driven team . The role will focus on building ... Position - Excellent Benefits** **Must have:** + **4+ years Call Center experience** + **Leadership, Lead...their attention on driving efficiency and effectiveness with 35+ team of in-house call center … more
- Transdev (New Carrollton, MD)
- …team performance and provide tools if necessary. + Determines call center operational strategies by evaluating team results and objectives. + Maintains ... improvement through company provided workshops, tracking call center trends and active participation in team ...vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly… more
- Legacy Parking Company (Atlanta, GA)
- …Responsibilities: + Team Leadership: + Manage and lead a team of call center agents, including hiring, training, and performance management. + Foster ... service operations. The ideal candidate will be responsible for managing a team of call center agents, ensuring that customer service standards are met,… more
- Bank OZK (Little Rock, AR)
- …guidance to and oversight of call center support staff and the Team Lead . Ensures day-to-day operations within a specific Customer Care Center ... Job Purpose & Scope The Call Center Assistant Manager is responsible...Assurance team , performs quality assurance monitoring of call center activities and provides subsequent feedback… more
- Belle (Nashville, TN)
- … Operations & Performance Optimization + Lead , coach, and develop a high-performing team of call center agents, fostering a culture of excellence. + ... and above the knee. As these issues arise, a team of remote nurses coordinate care with other healthcare...dynamic leader to manage and optimize the call center operations while spearheading AI-driven innovations… more