- Mass Markets (Wichita, KS)
- …a focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Legacy Parking Company (Atlanta, GA)
- Call Center Manager Job...make data-driven decisions. + Experience with call center technology, including CRM systems and workforce ... GA Salary Range $70,000.00 Salary We are seeking a highly motivated and experienced Call Center Manager in our Midtown Atlanta market to oversee our customer… more
- Mass Markets (Tampa, FL)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our...PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and… more
- Robert Half Office Team (East Syracuse, NY)
- Description We are seeking a Call Center Manager to join our team in the non-profit sector, based in EAST SYRACUSE, New York, 13057-1210, United States. In ... be responsible for ensuring the efficient and effective operation of the Crisis Services call center . They will oversee the scheduling and management of call… more
- Extra Space Storage (Midvale, UT)
- Job Summary In partnership with the Call Center Director, the Sales Manager will help lead the sales department, oversee daily operations, and ensure ... conversion by focusing on productivity, quality, and customer experience. Performs day-to-day call center team management functions, while focusing on building… more
- Trinity Health (Ann Arbor, MI)
- …of Internal Customer Satisfaction Survey and all other consumer feedback. Collaborate with Regional Call Center Manager to develop a plan to reach and ... and standards of performance. In collaboration with the Regional Call Center Operations Manager , this...we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for… more
- Marriott (Grapevine, TX)
- …Rooms & Guest Services Operations **Location** Gaylord Texan Resort & Convention Center , 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAP ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- Rock Region METRO (North Little Rock, AR)
- …unexpected call center staffing shortages. STATUS AND SCOPE: + Reports to: Call Center Manager + Direct Reports: None + Knowledge of Rock Region ... Customer Service Call Center Representative North Little Rock,...Center team, who reports to the customer service manager . KEY SUCCESS FACTORS: + Professional, knowledgeable and friendly… more
- The Chicago Lighthouse (Chicago, IL)
- …onsite and remote agent workforce ; + Excel in all functions performed by Call Center Representatives; acting as a Subject Matter Expert as it pertains to ... ** Call Center Team Lead (Bilingual English/Spanish)**...call handling, and provide regular feedback to their manager on improving customer service as the subject matter… more
- Central Maine Medical Center (Auburn, ME)
- …our community and for each other every day. Central Maine Healthcare is seeking a manager for the Abulatory Surgery Center ! Position Summary: The Manager of ... and ancillary staff, orders and maintains adequate supply inventory levels. The Manager schedules staff and works collaboratively with the Director to ensure… more
- Trinity Health (Ann Arbor, MI)
- …communication skills. + Demonstrate the ability to supervise others and cover regional call center manager during times of absence. **ESSENTIAL FUNCTIONS:** ... Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls...we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for… more
- Savers | Value Village (El Paso, TX)
- ** Call Center Supervisor** **Candidates** **must be located in El Paso, TX** **Summary:** Reporting to the Operations Manager , this individual provides front ... 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of...center technologies such as dialer, IVR, ACD, and workforce management + High level organizational skills and attention… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- Call Center Representative Rochester, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call Center Job Type Full-time ... regarding Health Center visit and care. The Call Center Representative serves as the first...advocacy, employees or general inquiries to the appropriate department director/ manager . + Addresses patient concern in a prompt, courteous,… more
- MSC Industrial Supply Co. (Southfield, MI)
- …the goals and results monthly for all groups monitored using various tools + Works with the Call Center Manager with all duties inherent in the role of a ... BRIEF POSITION SUMMARY: The Manager , Customer Care Workforce Management is...operations is required. + Knowledge of call center technology, including call routing, workforce… more
- Albany Medical Center (Albany, NY)
- …and provider expectations. Significant attention to daily metrics related to call center management; ensuring necessary staffing and process modifications ... and service scheduling. * Revenue Cycle Operation experience including healthcare call center experience with demonstrated patient-centered approach to best… more
- Elevance Health (Topeka, KS)
- **Community Health Worker Call Center Representative** **Location:** Must live in Kansas The **Community Health Worker** ** Call Center Representative** ... + Social need assessment experience preferred. + SDOH assessment experience preferred. + Call center experience preferred. Please be advised that Elevance Health… more
- J&J Family of Companies (Pittsburgh, PA)
- Johnson & Johnson is currently seeking a Workforce Manager to join our Patient Service Center Team. While this role is remote the preferred candidate should ... potential. At Johnson & Johnson, we all belong. The Workforce Manager will oversee the planning, coordination,...or relevant work experience + 3-5 years of contact center workforce management team leadership. + Previous… more
- Pearson (Columbus, OH)
- …School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful ... from: + Scoring Support Shift Supervisors (Primary) + Scoring Support Manager (Secondary) **Overall Functions and Responsibilities:** + These positions will include… more
- Providence (Brea, CA)
- …Part time **Job Shift:** Evening **Career Track:** Nursing **Department:** 7520 NURSE ADVICE CALL CENTER CA HERITAGE SERVICES **Address:** CA Brea 955 W Imperial ... **Description** Under the direction of the Supervisor/ Manager , this position is responsible for triaging incoming calls, assessing needs and providing appropriate… more
- Cambridge Health Alliance (Malden, MA)
- RN - Nurse Advice Call Center **Date Posted:** 12/16/2024 **Requisition Number:** 8991 **Location:** Commerce Place **Work Days:** 10hr shifts **Category:** ... Registered Nurse **Department:** Nurse Advice **Job Type:** Per Diem On Call **Work Shift:** Various Shifts **Hours/Week:** 0.00 **Union Name:** MNA Everett… more