- Alight (Norco, CA)
- …place to put your passion to work. To learn more about us, visit stradaglobal.com The Operations Services Senior Manager (OSSM) will oversee a team of 5+ ... escalation point, internally and externally, along with the Operations Services Director. Drives the development of...issues or concerns. + Support the OSM and Client Services Manager in consultative best practice conversations… more
- Alight (Norco, CA)
- …investigate + Contribute to team meetings and raise any issues immediately to your Operations Manager Serves as expert responder to all audit requests ensuring ... escalation issues and to share lessons learned to optimize service delivery + Communicates with Clients and Vendors to...Other duties, as assigned by your immediate supervisor and/or manager + Build good relationships with all lines of… more