- Trinity Health (Livonia, MI)
- …Type:** Full time **Shift:** Day Shift **Description:** Administration and Day-Two support of Cisco Contact Center Enterprise. Cisco Enterprise ... Center Operations Support and Administration. **POSITION PURPOSE** Responsible for Cisco Contact Center administration and operations. Receive and… more
- Randstad US (Cedar Rapids, IA)
- cisco voice implementation engineer. + cedar...experience + Education: Bachelors skills: + Professional Engineer + Cisco + Contact Center Manager ... job summary: Telephony Engineers design, implement, and help support a large Cisco -based telephony environment as well as the telephony environments of other… more
- Insight Global (Houston, TX)
- …network planning and security architecture. * Leads project teams through implementation of large, complex projects from project conceptualization through ... implementation and project acceptance. * Leads complex research and...and mentor project team members and Network Engineers * Cisco Certified Network Professional or equivalent certification/experience - Bachelors… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Senior Contact Center Voice Solutions Architect is a highly knowledgeable member of a team responsible for developing IT service ... and operations of enterprise-class SaaS/CCaaS solutions used by the Contact Center . Supports cross-departmental collaboration and internal communications with… more
- Vanguard (Wayne, PA)
- …and Implementation : + Design, develop, and implement advanced contact center technologies, including telephony integrations, IVR, CRM integrations, ... As a Workplace Contact Center Engineering Manager, you will...+ Familiarity with Agile methodology and work processes. + Cisco Certified Network Associate (CCNA), Cisco Certified… more
- Stanford Health Care (Newark, CA)
- …meetings and hospital projects and committees. + Contributes to the development and implementation of contact center strategies and initiatives to optimize ... Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary...center metrics. + Knowledge of Telephony system and CISCO UCCE system. **Physical Demands and Work Conditions** **Blood… more
- Randstad US (Cedar Rapids, IA)
- … Center . The role will be responsible for supporting and optimizing the implementation and usage of contact center technology solutions within the ... Minimum 2 years of experience + Education: Bachelors skills: + CRM + Contact Center + Cisco + User Interface SpecialistEqual Opportunity Employer: Race,… more
- Paycom Online (Oklahoma City, OK)
- Manages and maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related ... interface configuration and management strategies. + Establishes network and Contact Center system by evaluating network and...2/3 Protocols** + **LAN/WAN TCP/IP, MPLS, BGP, VPN** + ** Cisco Call Manager** + **Call Manager Express** + **VOIP,… more
- Sprinklr (NJ)
- …+ Strong stakeholder management experience, including at the executive level. + Cloud contact center experience with platforms such as Mitel, Avaya, Cisco ... Connect, Genesys, Ameyo, Talkdesk, Ring Central, etc. + Experience with cloud contact center technologies, including IP Telephony, Intelligent Routing, Workflow… more
- TEKsystems (Columbus, OH)
- …organization's Unified Communications requirements, including multi-channel, on-premises and cloud-based contact center solutions, IVR, ACD, dialers, CRM, VOIP ... Skills: Voip, Architecture, Call routing integration, cisco mobile, SIP, M365 Top Skills Details: Voip,Architecture,Call...a key role in planning, development and delivery of contact center solutions using Nice CXone. This… more
- Hackensack Meridian Health (Edison, NJ)
- … Unity Connection (CUC) e. Cisco Instant Message & Presence Server (IM&P) Cisco Contact Center Express (UCCX) (CUCM integration and base configuration ... new UC solutions and technologies. + Supports and maintains UC infrastructure including Cisco Networking components, Contact Center and VoIP technologies. +… more
- People Driven Technology, Inc (Byron Center, MI)
- …solutions, including Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express, Cisco IM and ... Presence Service * Develop detailed technical designs and implementation plans for collaboration solutions. * Provide guidance and...We Are Looking For * Proven experience as a Cisco Unified Communications Consultant or in a similar role,… more
- Fairfield University (Fairfield, CT)
- …Switches, Wireless Controllers, Wireless Access Points, Unified Communication Controllers & Endpoints + Cisco Catalyst Center , Cisco Umbrella, Cisco ISE, ... and Voice Hardware and Software. + Assist in the implementation and documentation of any network hardware and software...Avaya VoIP, and HPE Wireless Networking + Experience with Cisco Catalyst Center , Cisco Umbrella,… more
- ManTech (Colorado Springs, CO)
- …or professional level certifications from Cisco , Juniper, or other vendors.Specific hardware: Cisco DNA Center , Cisco 4100 Firepower, Catalyst 9000, ... Cisco Firepower Management Center , Switching: Cisco 4500-E/4500R+E/3850/3750X/3560X*Firewalls: Cisco ASA 5555X/5545X/5525X+FirePOWER, Load balancers: F5… more
- Austin Energy (Austin, TX)
- … Emergency Responder + Cisco Instant Messaging and Presence (IM&P) + Cisco Unified Contact Center Express (UCCx) + Experience supporting, implementing, ... implementing, operating, managing, monitoring, documenting, and troubleshooting basic collaboration infrastructure: + Cisco Call Manager + Cisco Unity + Cisco… more
- Arena Technical Resources, LLC (Crofton, MD)
- …meeting services. - An ideal candidate will also include a working knowledge of contact center support and scripting (UCCX). - Preferred working knowledge of the ... with Cisco Collaboration applications. - Successful track record of design, implementation , and support of Cisco Unified Collaboration solutions to include… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …concentrators with appropriate network engineering and communications protocols. + Service Center Central (SCC), Pacific Command (SCW), and National Capital Region ... and equipment. + Make recommendations for COTS hardware/software upgrades and implementation of new network systems, as needed. + Responsible for performing… more
- Capgemini (Atlanta, GA)
- …proof-of-concepts, pilots, use case development, solution validation, workshops, and implementation . *Maintain deep technical and business knowledge of different ... requirements and developing solutions to transform their enterprise, data center , and cloud network environments *Drive whiteboard conversations and network… more
- Leader Communications Inc. (Fresno, CA)
- …announcements, automatic dialing system, and software licenses used within the contact center environment + Provides day-to-day operational support, including ... maintenance, monitoring and training, for the telecommunications services used within the contact center environment + Provides domestic and international IP… more
- Leader Communications Inc. (Milwaukee, WI)
- …announcements, automatic dialing system, and software licenses used within the contact center environment + Provides day-to-day operational support, including ... maintenance, monitoring and training, for the telecommunications services used within the contact center environment + Provides domestic and international IP… more