- Robert Half Technology (Atlanta, GA)
- Description We are looking for a skilled Cloud CX Analyst to join our dedicated services team in Atlanta, Georgia. This is a long-term contract position, ... platforms, including Oracle Cloud , Azure, and Google Cloud , with a focus on CRM and CX applications. * Strong ability to analyze and document business… more
- Coinbase (Oklahoma City, OK)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team ... job duties):* * Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and resolution of customer… more
- Enterprise Mobility (St. Louis, MO)
- …internship program is to start in a position with Enterprise Mobility as a CX Technology Analyst upon completion of graduation (offer extended based on ... Are you passionate about technology and eager to gain hands-on experience in cloud communications and call center solutions? Join Enterprise Mobility as a ** CX… more
- Coinbase (Richmond, VA)
- …with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Palo Alto Networks (Santa Clara, CA)
- …of precision that drives great outcomes. **Your Career** As an IT Business Analyst , you will be the strategic force transforming our Customer Support operations ... Intelligent Case Management: Deliver an AI-powered framework built on SFDC Service Cloud and Omnichannel that optimizes the entire support lifecycle, specializing in… more
- Stanford Health Care (Newark, CA)
- …sources and present it in a clear, impactful way. Preferred: Experience with Genesys Cloud CX , NICE inContact, Avaya CMS, Amazon Connect, or similar. Knowledge ... Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center...to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is responsible for designing,… more
- ENFRA (Newark, NJ)
- …pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst III (BSA III) is highly skilled member of the IS Technical Services ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- ENFRA (Tucson, AZ)
- …the pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst I (BSA I) is member of the IS Technical Services (TS) team, ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- ENFRA (Harrisburg, PA)
- …pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst II (BSA II) is highly skilled member of the IS Technical Services ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- Newegg Inc. (Diamond Bar, CA)
- …Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud , Amazon Connect, CRM, WFM) to track key metrics such as ASA, AHT, ... meet evolving business needs. + Collaborate with IT and CX teams to analyze IVR data, identify call routing...center analytics, or systems administration. + Proven success managing cloud -based contact center platforms such as Genesys Cloud… more
- Coinbase (Boise, ID)
- …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... or legal * Advanced understanding of Google apps, JIRA and Salesforce Service Cloud PID: P71705 *Pay Transparency Notice:* Depending on your work location, the… more
- Microsoft Corporation (Redmond, WA)
- …experience, AI Agents and a proven ability to deliver business outcomes within cloud contact center environments. As a **Principal Product Manager** , you will be ... initiatives, and cross-functional growth programs to strengthen Microsoft's leadership in the cloud contact center ecosystem. You will bring a proven track record in… more
- Coinbase (Charlotte, NC)
- …connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, data ... front end data solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners. Our team combines technical expertise with a… more
- Coinbase (Salem, OR)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive...using Python, R) * Knowledge of AWS services and cloud computing * Experience with descriptive and inferential statistics… more