- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- SAIC (Vancouver, WA)
- **Description** We are currently seeking a motivated, customer service -oriented Lead Service Desk Technician. This role will lead the Service ... aptitude, being well-organized, the ability to multitask, and strong communication skills. The Lead Service Desk Technician will utilize practical knowledge… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... Must have an active DoD Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will serve as the primary escalation… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... + Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- SHI (Somerset, NJ)
- …offices or yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for ... management related to the maintenance and support of SHI's Cloud Support customer environment, providing a single view to... account teams. * Support projects assigned by the Service Desk Lead /Supervisor Behaviors and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Help Desk Support,Technical Support **Certifications:** Security+ CE - ... of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers operate… more
- Link Solutions Inc (Adelphi, MD)
- …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. +… more
- MUFG (Tampa, FL)
- …our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for ... for each individual incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first contact… more
- Compass Minerals America Inc. (Overland Park, KS)
- …and AI to help automate support requests for users and deliver answers quicker. + Lead service desk projects, from planning, assigning tasks, and execution ... UK Visit compassminerals.com for more information about the company and its products. **Summary** The Service Desk Admin II will have a strong background in IT … more
- Robert Half Technology (Voorhees, NJ)
- …As a Help Desk Manager, you will be responsible for overseeing our service desk team and ensuring our IT support processes are efficient and effective. ... You will collaborate with different departments to enhance service efficiency and lead a team of...service delivery. Responsibilities * Oversee a team of service desk technicians, providing mentorship and direction… more
- Insight Global (Mclean, VA)
- …looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in ... smartphones and iPads, Windows and Apple laptops and desktops, various cloud and local applications, printers, conferencing equipment, and understanding and adhering… more
- Capgemini (IL)
- …Deals team and requires deep knowledge of the CIS portfolio, including hybrid cloud , service desk , data center transformation, cybersecurity, and managed ... >$50M TCV . Deep understanding of cloud infrastructure services, including hybrid/multi- cloud , service desk , workplace services, and cybersecurity. .… more
- Cognizant (Madison, WI)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... Cognizant Technology Solutions is currently seeking a highly skilled ** Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of the… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... to make an impact? We are seeking an experienced ** Cloud Software Architect** to lead a major...is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please… more
- NANA Regional Corporation (Washington, DC)
- …of compliance frameworks and USMC information enterprise strategy. + Familiarity with service desk support integration within cloud /on-prem environments. ... The Cloud Architect Lead will provide leadership...support ARI's day-to-day applications systems administration, maintenance, development, and Service Desk support. This role ensures continuous… more
- Capgemini (Bellevue, WA)
- …expertise in cloud and digital transformation solutions. + Familiarity with service desk , deskside support, cyber security, and traditional data center ... world-class expertise with cloud leaders to offer bespoke, ongoing cloud , infrastructure, cybersecurity, digital workplace, and enterprise service management… more
- St. George Tanaq Corporation (Suitland, MD)
- …as Service (SaaS), Platform as Service (PaaS), or Infrastructure as a Service (IaaS). + Cloud Platforms (proficiency in at least one): AWS (Amazon Web ... Senior Cloud Systems Engineer (Identity Management Domain Services) WFH...IMDS CI/CD DevOps Pipelines + Serves as the technical lead on special projects + Collaborates with other OCIO… more
- ManTech (Virginia Beach, VA)
- … cloud systems deployed at multiple Impact Levels (IL2, IL4, IL6) within DoD-approved Cloud Service Providers such as AWS or Azure + An active CompTIA ... a great opportunity for growth and experience in cloud engineering, cloud security, cyber and service management. **Responsibilities include but are not… more
- NANA Regional Corporation (Washington, DC)
- …role will provide day-to-day support in application systems administration, development, and Service Desk operations to ensure reliable workflow and system ... The Cloud Developer will work under the guidance of the Cloud Developer Lead to design, develop, test, and deploy solutions aligned with USMC enterprise… more
- Confluent (Hartford, CT)
- … cloud capacity planning strategy and set efficiency targets in hosting capacity across Cloud Service Providers (CSPs) in partnership with R&D + Lead and ... the Role:** Confluent is seeking a seasoned Director of Cloud Finance to lead financial planning, analysis,...influence complex revenue deals in partnership with Sales, Deal Desk , and Accounting to achieve optimal revenue outcomes and… more