- Lilly (Indianapolis, IN)
- …products. + Lead onboarding and training of contract partners and implementation of connected product complaint process . Mentor, coach and provide feedback ... and TLAC/external customer service providers, as applicable, to share technical and complaint process knowledge and to support investigations as needed. +… more
- USAA (Phoenix, AZ)
- …footprint to balance member needs and operational resources. + Responsible for complaint and payment discrepancy resolution within the vendor MOI. + Provides ... Physical Damage processes (eg, Rental, Alternative Parts Utilization, Vehicle Owner Communication, Assignment Completions). + Ensures risks associated with business… more