- HCA Healthcare (Largo, FL)
- …colleagues invested over 156,000 hours volunteering in our communities. As a(an) Nutrition Contact Center Agent with HealthTrust Supply Chain you can ... need to succeed in our organization. We are looking for an enthusiastic Nutrition Contact Center Agent to help us reach our goals. Unlock your potential!… more
- College of American Pathologists (Northfield, IL)
- …We offer a generous compensation and benefits package, 401K, and more Brief Description The Contact Center Agent is responsible for: + Providing front line ... established guidelines. Specific Duties Primary duties and responsibilities of the Contact Center Agent : + Receive, investigate, and resolve customer… more
- Hussmann Corporation (Bridgeton, MO)
- Contact Center Agent : 6am-2:30pm (Thursday/Friday off) REQ: REQ-144906 General Hussmann Corporation + Bridgeton,MO,United States + Kansas City,MO,United ... States + Schertz,TX,United States + Charlotte,NC,United States + Detroit,MI,United States The Contact Center Agent is responsible for being the first point… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (PART-TIME) We are looking for part-time call center agents to support inbound and outbound customer ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT… more
- NBT Bank (Canajoharie, NY)
- Pay Range: $16.00 - $21.14 Salary range for this job is: $18.00-$21.14 The Contact Center Agent I is responsible for researching, troubleshooting, and ... customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , social… more
- Comerica (Farmington, MI)
- Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or ... exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment while processing customer requests for their… more
- BELFOR Property Restoration, Inc (Troy, MI)
- **Job Title** BELFOR Contact Central - Call Center Agent **Location** Any Shifts - Sourcing only **Job Description** **Qualifications**
- Mass Markets (SD)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (MS)
- …- $16.10 / hour POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, ... a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- Mass Markets (CA)
- …broadband connection. * POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- Robert Half Office Team (Burlington, VT)
- …Customer Service Representative, focusing on providing exceptional customer service within a contact center environment. This role involves handling a variety of ... as needed. + Use your skills in Customer Service, Call Center Customer Service, Call Center , and Remote Support to ensure customer satisfaction. + Assist in… more
- Robert Half Office Team (San Antonio, TX)
- …various channels. The ideal candidate should have a solid background in call center operations and a strong understanding of customer service protocols within the ... handle information accurately. * Monitor and manage high-volume call center operations in a fast-paced environment. * Use Microsoft...experience. * Demonstrated ability to handle high volume call center operations and thrive in a fast-paced call … more
- The Coca-Cola Company (Atlanta, GA)
- …Function Specific Activities:** + Answer member questions, pertaining to their account and research and resolve member issues in a timely manner. + Process all ... incoming fax and email. Respond by phone or writing or forward as appropriate, in a timely manner. + Assist in posting of daily incoming mail including check deposits, payments for loans, open new accounts set up, & research requests. + Maintain thorough… more
- Frontdoor (Austin, TX)
- …Summary: As an Authorizer, you will review contracts and determines coverage. You will negotiate pricing with contractors when applicable, inform members of ... non-covered claims when applicable and provides any necessary follow-up. Responsibilities: + Responsible for authorizing repair/replacement of covered systems or appliances. + Negotiates pricing with contractors. Informs customers of non-covered claims when… more
- HCA Healthcare (Austin, TX)
- …part of our team. **GENERAL SUMMARY OF DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and IVR is the driver of our ... in an ever-changing digital landscape. The Consulting Product Business Analyst - Contact Center IVR & Virtual Agent is responsible for supporting the… more
- University of Miami (Medley, FL)
- …+ Understands and explains key performance metrics. + Engages in initiatives to improve contact center and agent performance. + Monitors success of specialty ... Connect has an exciting opportunity for a full-time Manager, Contact Center to work in Miami, FL....years of relevant experience required + Experience as change agent , motivator, and influencer. + Experienced critical thinker and… more
- Navient (Columbus, OH)
- …may arise. + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable ... - access to thousands of scholarships to help students pay less. **The Contact Center Engineer position will report to the Director, Customer Experience.**… more
- Zoom (Raleigh, NC)
- …you can expect In this role you will grow adoption and deployment of Zoom Contact Center (CCaaS), Zoom Virtual Agent , and Zoom Engagement Management ... virtual collaboration. What we're looking for + Experience (8+ yrs) Telephony Contact Center Sales Experience (Cloud & Premises PBX) + Experience working within… more