- Comerica (Farmington Hills, MI)
- Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by ... meeting or exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment while processing customer requests for… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 3 (Call Center ) Date: Mar 10, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation Company ... world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day)...of purchase for legitimacy. + Serves as the first contact our customers and potential customers have with our… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center ) Date: Mar 10, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation Company ... world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day)...of purchase for legitimacy. + Serves as the first contact our customers and potential customers have with our… more
- US Signal Company LLC (Eden Prairie, MN)
- …is Thursday to Saturday working 7:00 pm to 7:00 am CST. The Technical Support Agent is part of the Technical Operations Center team and is responsible for ... cases. This role acts as front-line support for customer contact . A Support Agent will be familiar...this position is onsite located at US Signal's data center in Eden Prairie, an Agent will… more
- Epsilon, Inc (Loveland, CO)
- **Service Desk Agent I** **Who is Epsilon:** Epsilon is an IT...I, you will serve as the initial point of contact for IT support requests and provide Tier ... you will: + Provide first-line support for customer inquiries, handling call center requests and troubleshooting issues. + Manage hardware and software support for… more
- ICF (Reston, VA)
- …years of related experience supporting IT operations and working in a call center type environment. + 5+ years of experience troubleshooting Microsoft 365 Cloud ... + Used a formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow. + Experience with AI-powered customer service… more
- TEKsystems (Fort Worth, TX)
- …integrity and proper commission payment to the Advisors. Additionally, this role will serve as Tier II to the Insurance Queue of the Customer Service Center to ... with Business partners. The Sr. Associate acts as the primary point of contact for Insurance problem resolution on both pending and inforce business by escalating… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience… more
- Savers | Value Village (Meridian, ID)
- …SSC field employees through proper identification and escalation of incidents working in a Tier 1 through Tier 3 environment helping to meet established SLA's ... position is to support corporate leadership team along with Tier -I.5/2 IT service desk calls, properly escalating tier...This position will serve as the initial point of contact for onsite Bellevue Corporate office support, provide support… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Desk Analyst, IT Support Technician, Application Analyst, Customer Care Technician, Contact Center Technician, Customer Service Technician, Client Support ... professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and...Specialist, Call Center Support Agent , Helpdesk Support Analyst, Software… more
- Ventura County (Ventura, CA)
- …Manager Salary $99,690.79 - $155,074.56 Annually Location Ventura County Government Center , CA Job Type Full-Time Regular Job Number 0946HCA-24AE (KCR) Department ... a group of authorized plans: For Plan Year 2025 Tier one for employee only is $509 per biweekly...operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters… more
- Lumen (Columbus, OH)
- …+ Identify, justify and prioritize communications opportunities associated with contact center interactions with customers, utilizing a variety ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...visual options + A minimum of 5 years large-scale contact center operations experience, focusing on change… more
- Banner Health (Mesa, AZ)
- …latest health care advancements and excellent patient care. At Banner Desert Medical Center , we are dedicated to a high-tech, high-touch philosophy of care that has ... in Arizona, Banner Desert serves as a tertiary referral center for the East Valley of metropolitan Phoenix and...ICU. You will be an active and engaged change agent ; dedicated to the needs of our patients and… more
- Banner Health (Phoenix, AZ)
- …Coordinator, you will call upon your experience as a RN and your top tier organizational and time management skills to help manage a busy transplant program. As ... a high volume of patients. Your work location will be at Banner University Medical Center Phoenix. If this role sounds like the one for you, Apply Today! University… more
- Alexandria Real Estate Equities, Inc (New York, NY)
- …our commercial life science properties in our New York City region, including the Alexandria Center for Life Science - New York City and the Alexandria Center ... mitigation measures. + Serve as the primary point of contact for security-related matters and provide guidance and support...at Apella, Riverpark, and Little River at the Alexandria Center for Life Science - New York City. +… more
- ManTech (Altadena, CA)
- …and end user experiences. + Experience with the following related tools: + ACD/IVR, contact center systems. + ServiceNow + M365 applications + Word, Excel, ... and innovation. + Act as the key point of contact between client end users, service desk agents and...At least 4 years of experience in Service Desk Agent Lead roles, at least 4 years of experience… more
- University of Florida (Gainesville, FL)
- …As a top tier research university with a leading academic health center , a world-class occupational health program is necessary for UF to achieve its academic, ... programs. + Collaborate and consult with infectious disease and select agent experts. + Manage and conduct respirator physicals and fit testing,… more
- Michigan State University (East Lansing, MI)
- …food systems, and food security. The position will be based at the Center for Global Change and Observations. The primary responsibility of the postdoctoral research ... quantitative research methods. Evidence of being successful in doing ecosystem modeling, agent based modeling, or other relevant models to the study of Forest-People… more
- General Dynamics Information Technology (Springfield, VA)
- …Manager, Cisco Unity Connection, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting Server (CMS), Cisco TelePresence Management Suite (TMS), ... objective judgments based on facts, information, and company procedures. + Support Tier 2 and 3 operations by assessing severity, prioritizing tasks, and considering… more
- Johns Hopkins University (Washington, DC)
- …, located at the Hopkins Bloomberg Center in Washington, DC, represents a transformative ... development, is essential, with a focus on building a top- tier team through empowerment and motivation. A commitment to...is vital, as the candidate will serve as an agent of progress in advancing equality and justice. A… more