- HSS (New York, NY)
- …to our Mission, you too can be part of our transformation across the enterprise. Contact Center Analyst Full Time/Hybrid 9:00am - 5:00pm Overview: The ... Contact Center Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration, and effective… more
- Randstad US (Cedar Rapids, IA)
- contact center application analyst . + cedar rapids , iowa + posted february 14, 2024 **job details** summary + $61,000 - $72,000 per year + permanent + ... per year work hours: 8am to 5pm education: Bachelors responsibilities: The Contact Center Application Analyst collaborates and partners with the OnCall… more
- HCA Healthcare (Nashville, TN)
- …to be a part of our team. **GENERAL SUMMARY OF DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and IVR is the driver of ... innovative solutions in an ever-changing digital landscape. The Consulting Product Business Analyst - Contact Center IVR & Virtual Agent is responsible for… more
- TEKsystems (Columbus, OH)
- …Business Analyst will work with the client's business units who rely on their contact center (a team of agents that handle all incoming and outgoing customer ... with the Business Units. - Coordinate communication between different development disciplines, Contact Center , Java, Enterprise Data Warehouse and IT Operations.… more
- US Bank (Knoxville, TN)
- …This role is a specialized role that involves the research and risk mitigation associated with transactional fraud review. This role is responsible for managing, ... monitoring, and coordinating fraud risk management projects for credit and debit card transactions. Determines the level of fraud risk and calculates the overall exposure to Elavon, develops policies and procedures used to evaluate and control fraud risk, and… more
- U-Haul (Phoenix, AZ)
- …Central Ave, Phoenix, Arizona 85004 United States of America As a Data Analyst , you will be responsible for evaluating and improving U-Haul's products and services. ... You will be interacting with multi-disciplinary teams of Data Scientists, Engineers and Business Experts and will bring big data analytics and scientific rigor to the team. This process involves understanding complex business functions, creating new solutions,… more
- Ferguson Enterprises, LLC. (Huntington Beach, CA)
- …and operation of the CRM under the mentorship of the North American Contact Center Manager through implementation, troubleshooting, in a wide array of ... Office 365 Suite (emphasis on Teams and Outlook) + Familiarity with contact center technologies, customer relationship management (CRM) systems Five9, CRM,… more
- Truist (Raleigh, NC)
- …**Required Qualifications:** **There is a strong preference for candidates with experience in AWS Contact Center or a similar cloud-based contact center ... ** **Experience with AWS services** **AWS Connect** **DevOps Experience** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform… more
- NextEra Energy (Juno Beach, FL)
- …seeking a highly motivated and detail-oriented Operations Analyst to join our dynamic contact center team. The Operations Analyst plays a critical role ... **Workforce Optimization Analyst ** **Date:** Jun 18, 2024 **Location(s):** Juno Beach,...in ensuring the smooth operation of our contact center by administering workforce management, scheduling,… more
- Houston Methodist (Houston, TX)
- …issues and helps manage information services operations for Corporate Marketing and the Contact Center . The Market Research Analyst position coordinates and ... At Houston Methodist, the Market Research Analyst is responsible for tracking brand imagery and...System. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Compiles and interprets marketing, contact center , web, and financial data for… more
- Lincoln Financial Group (Columbus, OH)
- …73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize ... Contact Center and support multiple contact centers and technologies. Performs complex system configuration, creation of data virtualization, table updates,… more
- Dow Jones (Princeton, NJ)
- …travel, the expectation will be that this role may require regular visits to each contact center when travel is lifted. + Recognition that operational roles of ... Will:** + Evaluate and review the quality of agent contact responses to ensure acceptable service standards are met....At least one year of experience performing a Quality Analyst role in a similar environment or equivalent quality… more
- Rensselaer Polytechnic Institute (Troy, NY)
- Economic & Industry Analyst , Fashion Innovation Center Apply now ... work is based at Rensselaer Polytechnic Institute as part of the Fashion Innovation Center (FIC). The Analyst will interact with FIC members and participants to… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center Analyst -Financial and Accounting LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Americas ... Delivery Center Analyst - Finance and Accounting Are You Ready to...job opening or to apply for a position, please contact us by sending an email to ###@roberthalf.com or… more
- City and County of San Francisco (San Francisco, CA)
- …If you have any questions regarding this recruitment or application process., please contact the Human Resources Analyst , Brandon Bradley at ###@sfwater.org. The ... amendment across the Bay Area. Project Name: Southeast Community Center - 1550 Evans Position Description: Under the direction...the daily operations of SECC and supervision of SECC analyst and programmatic staff. Works with analyst … more
- Robert Half (Cincinnati, OH)
- JOB REQUISITION Americas Delivery Center Analyst -Financial Crimes Compliance LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION You ... firm. Where We Need You Protiviti 's Americas Delivery Center is seeking an Analyst to join...job opening or to apply for a position, please contact us by sending an email to ###@roberthalf.com or… more
- Georgetown Univerisity (Washington, DC)
- …in intellectual inquiry and making a difference in the world. Requirements Senior Policy Analyst - Center on Poverty & Inequality - Georgetown University Law ... Center Georgetown Law's Center on Poverty and...census and data justice. Job Overview The Senior Policy Analyst conducts highest level policy analysis; leads long-term, complex,… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …System (QMS). + Serve as a Subject Matter Expert (SME) and point of contact for all Field Service, Technical Assistance Center , Field Support and their ... **Working Location:** **PENNSYLVANIA, CENTER VALLEY** **Workplace Flexibility:** **Hybrid** Are you looking...to Life.** **Job Description** The role of a Quality Analyst is overseeing and maintaining the quality and compliance… more
- Vanderbilt University Medical Center (Nashville, TN)
- …ensuring the maintenance of the daily operational duties of the Security Operations Center (SOC). The Cybersecurity Analyst conducts daily operational tasks that ... Analyst on this shift is to maintain medical center systems access and troubleshoot and assist end users...in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …and utilizing a dedicated tool to enhance global visibility. The role of a Quality Analyst - Global Ship Hold Center (GSHC) is overseeing and maintaining the ... **Working Location:** **NATIONWIDE; PENNSYLVANIA, CENTER VALLEY** **Workplace Flexibility:** **Field** Are you looking for a company that cares about people's lives… more