- Truist (Greensboro, NC)
- …technical implementations and during incident response. LOB lead and advocate on behalf of the Contact Center as it pertains to efforts involving a wide range of ... Analyze and evaluate internal systems, procedures or processes of business unit. Strong knowledge of Line of Business...completion. 2. Liaison and advocate on behalf of the Contact Center as it relates to technology… more
- Randstad US (Cedar Rapids, IA)
- …to 5pm education: Bachelors responsibilities: The Contact Center Application Analyst collaborates and partners with the OnCall business to facilitate and ... guidance to both IT colleagues and OnCall business partners. Contact Center Application Analyst will collaborate with key stakeholders and maintain… more
- Healthfirst (AZ)
- …explain KPI, productivity performance and system escalations. + Act as liaison between Call Center Operations and Business Analyst team relative to call flow ... development of any reports and/or processes that increase the ability of the contact center to effectively and accurately plan acceptable performance results.… more
- Trinity Health (Livonia, MI)
- …basic configuration changes, and connectivity issues. Configure and customizing contact center applications to meet specific business needs. Set up call ... Full time **Shift:** Day Shift **Description:** Administration and Day-Two support of Cisco Contact Center Enterprise. Cisco Enterprise Contact Center … more
- Liberty Latin America (PR)
- **What's the role?** As a Contact Center BOT Improvement Analyst , you will be responsible for developing and implementing central initiatives to build the ... practical insights based on trends. + Perform statistical analysis to correlate business /operational Key Performance Indicators with NPS and CX outcomes. + Analyze… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and ... assigned team. The Business Analyst is assigned to projects of...effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information. + Acts as… more
- Lincoln Financial Group (Columbus, OH)
- …equivalent) (Minimum Required) + 1 - 3+ Years experience with Telephony administration, Contact Center technologies (such as CRM tools, Work Force Management, ... The role will serve as a resource and central point-of- contact to support the configuration and deployment of system...experience. **What you'll be doing** + Analyzes more complex business needs and configures system capabilities to distribute and… more
- Rush University Medical Center (Chicago, IL)
- …employees for charge capture functionality, coding, and EHR documentation. The Senior Business Analyst will work collaboratively with revenue cycle partners, ... disability, veteran status, and other legally protected characteristics.** **Position** Sr Business Analyst - Revenue Cycle and Coding **Location** US:IL:Chicago… more
- Vanderbilt University Medical Center (Nashville, TN)
- …**Organization:** VUMC IT Business Analysis **Job Summary:** The Senior IT Business Analyst understands business needs and defines technology and ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...RESPONSIBILITIES * Provides leadership, expertise and guidance on strategic business change projects. * Provides business analysis… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center Analyst -Financial and Accounting LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Americas ... Delivery Center Analyst - Finance and Accounting Are You Ready to...Risk and Compliance, Internal Audit & Financial Advisory, and Business Performance Improvement. The site capabilities may include research,… more
- Randstad US (Augusta, ME)
- sr. business sme - security operation center analyst 3. + augusta , maine (remote) + posted september 6, 2024 **job details** summary + $55 - $60 per hour + ... job details job summary: The Information Security Office (ISO), Security Operations Center (SOC) is at the forefront of the client's defense against cyber… more
- Rochester Institute of Technology (Rochester, NY)
- **9178BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job Responsibilities:** + Provide support for multiple ... a lifetime team!" As the front-facing representative for multiple departments, the Service Center Analyst will provide best-in-class service with a high degree… more
- Georgetown Univerisity (Washington, DC)
- …in the world. Requirements As a top academic health and science center in the United States, Georgetown University Medical Center (http://gumc.georgetown.edu/) ... region strengthen our work and expand its reach. The Budget and Coverage Analyst is responsible for generating clinical research billing plans and Medicare Coverage… more
- Chipotle Mexican Grill (Columbus, OH)
- …mission to make better food accessible to everyone. **THE OPPORTUNITY** As the Analyst , Global Security Operations Center , you will be responsible for providing ... hours (12AM - 8AM). The Chipotle Global Security Operations Center (GSOC) is a 24/7 crisis monitoring and reporting...of the Global Security and Resilience vision. The GSOC Analyst operates as a member of the GSOC team… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center Senior Analyst -Controls LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Are You Ready to ... You've come to the right place. WHERE WE NEED YOU The Protiviti Americas Delivery Center is seeking a Controls (Audit) Senior Analyst to join our growing team.… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center Senior Analyst -Finance and Accounting LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION + Are ... Americas Delivery Center is seeking a Finance and Accounting Senior Analyst to join our growing team. Embracing Protiviti's vision of "Bringing Confidence to… more
- PNC (Akron, OH)
- …have an opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's Technology organization, you will be based ... performed remotely, at manager's discretion. As a Technology Solution Center Analyst Lead, you will be supporting...end user software and hardware. + Manages and performs business process analysis projects and related assignments for the… more
- University of Maryland, Baltimore (Baltimore, MD)
- …School of Law - Instruction* **Title:** *Policy Analyst / Senior Policy Analyst for the Center for Health and Homeland Security* **Location:** *null* ... planning, COVID-19 recovery support, exercise and training, and other related projects.*The Center for Health and Homeland Security (CHHS) at the University of… more
- University of Maryland, Baltimore (Baltimore, MD)
- …Instruction* **Title:** *Law & Policy Analyst / Senior Law & Policy Analyst for the Center for Health and Homeland Security* **Location:** *null* ... planning, COVID-19 recovery support, exercise and training, and other related projects.*The Center for Health and Homeland Security (CHHS) at the University of… more
- Meijer (Grand Rapids, MI)
- …in miscellaneous project work for the department in addition to preforming IT Service Center analyst responsibilities. This is a hybrid role. Meaning you must be ... Senior Analysts are leads for the IT Service Center . They act as points of contact ...of impact of end user reported issues to the business . + Assist in the handling of high or… more