- CHRISTUS Health (Leon Valley, TX)
- …care from diagnostics to open heart surgery, vascular lab, sleep center , emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, ... and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses...Masters must be in Nursing (BSN or MSN) Excellent customer service, negotiation, and communication skills Minimum of 3-5… more
- CHRISTUS Health (Corpus Christi, TX)
- …quality and productivity standards. Provides feedback and assistance concerning customer satisfaction, staff development, and associate performance and satisfaction. ... It is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Mass Markets (Savannah, GA)
- …offers on the job paid training. Compensation is commensurate with experience . Prior contact center or customer service experience is required. There ... center environment + Minimum of (1) year of experience in a customer service service role...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Savannah, GA)
- …This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service industries such as ... upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on… more
- Eversource Energy (Manchester, NH)
- …diploma orequivalent _Experience_ : + One \(1\) year of related Contact Center of Customer Service experience \(many include hospitality, retail, etc\.\) ... Scope of Position: An entry level position within the Contact Center \. Duties include work associated with...e\-mail\. + Ensures a first contact resolution experience for every customer contact \.… more
- Kyndryl (Boulder, CO)
- …with clients and business teams to develop scalable and robust contact center systems that enhance customer experience + Document architectures and ... Professional Expertise in IT Support Services, Service Desk Modernization, Cloud Contact Center Tools architect + 3+ experience in Amazon Connect Contact … more
- Mass Markets (Wichita, KS)
- …this role, you will handle outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... and upsell customers on new products and services. Prior contact center experience isn't required;...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Savannah, GA)
- …you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities arise, you ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Amazon (Seattle, WA)
- …customers achieve their full potential? Do you have the technical contact center background, customer experience , and skills necessary to help position ... job responsibilities * Leverage your deep expertise in the Contact Center and customer experience domain to advance adoption of AWS products in service… more
- Amazon (Herndon, VA)
- …strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect ... enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. - 5+ years of business development,… more
- Concentrix (TX)
- …Unified Knowledge. + Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience . **Industry Knowledge:** + Apply ... of experience in enterprise software applications. + Expert in Service Cloud - contact center experience , a plus. + Strong knowledge of Salesforce and… more
- Mass Markets (Las Cruces, NM)
- …inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Hilton (Addison, TX)
- …these minimum qualifications:** + Five \(5\) years of work experience in product, customer experience , contact center technology, customer ... Degree in related fields + Seven \(7\) years experience in a product\-related, contact center technology or customer experience role + Experience … more
- NJM Insurance (Trenton, NJ)
- …listening skills + Strong multi-tasking ability + Prior customer service or contact center experience + Quiet, distraction-free work area at home ... Experience - 6 years in a row! Our Contact Center team enjoy: + Salary begins...a 5% shift differential. Responsibilities + Deliver a high-quality customer experience while consulting and counseling customers… more
- Sprinklr (Austin, TX)
- …Sprinklr's business value to customers at all levels. Your expertise in Contact Center or Customer Experience solutions will be critical in addressing ... a presales role within a SaaS company, preferably with a background in Contact Center , Customer Service or Customer Experience solutions. + A proven… more
- CBTS Technology Solutions LLC (OH)
- **Job Purpose** **:** The Customer Experience and Contact Center Engineer will be pivotal in delivering our clients innovative and effective Contact ... like Five9, Avaya AEP, Cisco Webex Contact Center , and Cisco CPaaS to enhance customer ...of Experience providing support and development for Contact Center solutions. **Special Knowledge, Skills, and… more
- Amazon (Seattle, WA)
- …and working collaboratively with strategic partners - Knowledge of contact center operations and digital customer experience principles - Excellent ... software, and tying it all together to the cloud. As the Quality ( Customer Experience ) Program Manager, you will be responsible for overseeing all aspects of… more
- American Airlines (Dallas, TX)
- …airline. The Contact Center - Strategy & Planning Team within the Customer Experience organization is at the epicenter of all Customer Experience ... You will work cross-functionally with all groups within the Customer Experience organization, including Customer ...Experience Innovation and Delivery, Reservations, Service Recovery, and Contact Center Technology, as well as with… more
- Leidos (VA)
- …loan processor, junior underwriter, loan officer) + Minimum of 1 year of contact center experience or telephone customer service experience + **Must ... **FHA Customer Service Specialists** with Mortgage Origination experience to join our Contact Center...+ Bilingual (Spanish & English), verbal and written. + Contact Center experience (Omnichannel) **Come… more
