- LC Staffing (Kalispell, MT)
- …Kalispell, Montana, is hiring an Ophthalmic Assistant. This busy office is a full- service optical and ophthalmologic surgery center , providing the community with ... and HSADiscounted services and products for you and your familyDiscounted contact lenses and Lasik/PRK surgeryFree vision care!Get in touch! Call or text ###… more
- Martin's Point Health Care (Portland, ME)
- …Place to Work" since 2015. Position Summary Job Description Position Summary: The Contact Center Patient Services Representative works collaboratively ... communications related to labs, scripts, messaging, etc. Assists with patient service related administrative tasks to ensure...service oriented environment required. + Experience in a contact center setting and/or in a medical… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **37940BR** **Extended Job Title:** Patient Services Specialist ( Contact Center /Alberta) **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position ... position is responsible for assuring smooth operation of the contact center patient call flow....for various clinical services , maintaining records, resolving service or clinical issues by clarifying the patient… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and ... contact center . The ACCM provides supervision and...and coordinates clinics and non-clinic appointment scheduling and non-clinical services at Stanford Health Care (SHC), SHC Tri-Valley and/or… more
- General Physicians PC (Buffalo, NY)
- …improving processes in healthcare systems. Key Responsibilities: + Lead and manage the contact center operations, ensuring high-quality service to patients, ... data and trends to identify opportunities for process improvements, service enhancements and patient experience transformations. +...the integration of new technologies and systems to improve contact center operations and patient … more
- Marshfield Clinic (Marshfield, WI)
- … Center is responsible for designing, directing, implementing and maintaining a patient contact center strategy and integration program for MCHS ... across many service lines including Ambulatory Operations, Physician Leadership, Patient Financial Services , Information Systems, Human Resources, and many… more
- Central Maine Medical Center (Lewiston, ME)
- …for our community and for each other every day. Essential Duties: Patient Scheduling (Hospital Based and Professional Services ) The responsibilities include ... services . In this role, the individual will have contact with patients via phone, hospital departments, practice areas,...patient estimates as required + Advise and secure patient payments prior to service + Refer… more
- Catholic Health (Buffalo, NY)
- …performs specialized functions for patients by handling calls and inquiries into the Contact Center , ensures all patient inquiries are addressed and ... of probationary period. Summary: The primary responsibility of a Patient Experience Specialist is to represent Catholic Health (CH)...working knowledge of Catholic Health service offerings, service workflows, and contact center … more
- Catholic Health (Buffalo, NY)
- …and intersection of the Contact Center with Catholic Health services . This position will demonstrate customer service focus in all aspects of ... operationalize initiatives that support the implementation, ongoing operations and optimization of all Contact Center services and sites. The Director will… more
- Catholic Health (Buffalo, NY)
- …I performs specialized functions for patients by handling calls and inquiries into the Contact Center , ensures all patient inquiries are addressed and ... of probationary period. Summary: The primary responsibility of a Patient Experience Specialist I is to represent Catholic Health...working knowledge of Catholic Health service offerings, service workflows, and contact center … more
- Carle (Urbana, IL)
- …appropriately outlined in protocols. + Completes projects, requisitions, and reports for the Patient Contact Center as requested. + Assists with onboarding ... Department: Med Renewal Center + Entity: Champaign-Urbana Service Area + Job Category: Patient Care...balance? Maybe looking for a position away from direct contact patient care?The Medication Renewal Center… more
- East Boston Neighborhood Health Center (Revere, MA)
- …Spanish (preferred), with superior customer service skills. As a member of our Contact Center , you'll answer inbound patient calls with warmth and ... Careers Page (http://careers.ebnhc.org) . Time Type: Full time Department: Contact Center All Locations: Revere Description: Join...diploma or GED required + Minimum of 1-year customer service , administrative, or call center experience +… more
- UPMC (Erie, PA)
- … Revenue Cycle activities by serving as the first line of contact for the patient . The Contact Center Specialist acts as an advocate for patients by ... a dedicated individual to join our team as a Contact Center Specialist! In this role, you'll...and apply the decision making ability to page or contact the appropriate physician to meet the patient… more
- Geisinger (Danville, PA)
- …related questions and directs non-scheduling calls to the appropriate department. Job Duties Patient Contact Center hours of operation are Monday - ... as appointments, referrals, prescriptions and complaints. + Achieves and maintains quality and service goals related to contact center metrics. + Functions… more
- Stanford Health Care (Newark, CA)
- …responsible customer service experience, preferably in a healthcare setting or contact center environment + Internal candidate from Level I: six (6) ... again and again. The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact...within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services… more
- Stanford Health Care (Newark, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) ... at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is...within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services… more
- University of Washington (Seattle, WA)
- …the UW Medicine Patient Access Representative role is for YOU!** The ** Patient Access Representative** ( Contact Center Representative 1 (CCR1)) is the ... Medicine Registration Standards * Route calls to appropriate clinics, patient support services , and/or University of Washington...vision, and service offerings. * Adhere to contact center processes and workflow with an… more
- The Chicago Lighthouse (Chicago, IL)
- …of call center agents in a world class, high performance contact center environment centered on the patient and family experience that contributes to the ... knowledge of guidelines and regulations to provide guidance and advice to contact center representatives and customers; + Ensure department and related… more
- Vanderbilt University Medical Center (Nashville, TN)
- …care, education, and research. **Organization:** Neuro Clinics-Nursing **Job Summary:** The Manager, Patient Care Services is a leadership role that has ... fiscal accountability, maintaining quality and regulatory standards, maintaining a high level of patient /family centered care and service , patient and staff… more
- Stanford Health Care (Newark, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) ... at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is...within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services… more