- Concentrix (Columbus, OH)
- Job Title: Contact Center Senior Solution Architect/Pre-Sales Job Description We're Concentrix. A new breed of tech company - Human-centered. ... world. Experience the power of a game-changing career. The Solution Architect role is a pre-sales position focused on...pre-sales position focused on designing professional services to develop contact center automation solutions for… more
- Travelers Insurance Company (Hartford, CT)
- …technology capabilities and paving the way for best-in-class solutions . As a Senior Architect for Contact Center Technologies within the Enterprise ... leaders and apply your knowledge of Contact Center technologies to influence and innovate solutions ...Technology Architecture in support of the Contact Center Modernization + Works with the Senior … more
- Walmart (Bentonville, AR)
- …and nurtures robust, collaborative relationships with key members of the third-party contact center vendor senior leadership team, involving regular ... position is responsible for developing and overseeing the company's third- party contact center vendor relationships, ensuring the efficient delivery of… more
- Bristol Myers Squibb (Tampa, FL)
- …at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Senior Manager, Procurement, Contact Center & Agency Management role ... driving Agency Management. This role is expected to have Contact Center expertise and knowledge of other...knowledge of external supplier market place to curate supplier solutions for the business in alignment with business outcome… more
- Insight Global (Cincinnati, OH)
- …for routine moves, adds and changes. This role requires experience supporting omni-channel contact center solutions (ie, NICE CXone, Genesys Cloud, etc.). ... in the Cincinnati area is hiring for a direct hire opportunity as a Contact Center Engineer. As a Senior Engineer you will support the core applications… more
- T. Rowe Price (Colorado Springs, CO)
- …opportunity to join us and grow your career with us. Role Summary As a Senior Sales Specialist, you will play an integral role in the success of our organization. ... and retirement planning! Responsibilities + Serve as the initial point of contact for inbound participant service requests + Respond to requests for investment,… more
- CVS Health (Harrisburg, PA)
- … to make health care more personal, convenient and affordable. **Position Summary:** The Senior Manager, Contact Center WFM Forecasting will focus on the ... strategic planning, analysis, and cost optimization of the Contact Center internal and external labor staffing. They will have exceptional analytical,… more
- Rush University Medical Center (Chicago, IL)
- …position. Offers may very depending on the circumstances of each case. **Summary:** The Senior Unified Contact Center (UCCE) Engineer will collaborate with ... all aspects of maintaining, configuring, and sustaining the Cisco Unified Contact Center environment including design, implementation, maintenance of existing… more
- Lilly (Indianapolis, IN)
- …for LAC and the CSP Contact Centers. This role will report to the Senior Director, CSP Contact Center in Lilly Patient Services. Responsibilities: **CSP ... the design and execution of industry-leading, multi-channel customer support solutions and services that enable better patient outcomes and...to all the customers we serve. The Associate, CSP Contact Center is responsible for the successful… more
- US Bank (Chicago, IL)
- …excel at-all from Day One. **Job Description** US Bank is seeking a motivated Senior Solution Architect within US Bank's Integrated Card System (ICS). The ... candidate will have solution -based architecture experience that can contribute toward the success...a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain… more
- Hilton (Columbus, OH)
- …hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your technical and contact ... Product & Automation, you will help grow the Hilton contact center experience with an eye toward...capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions for… more
- Chewy (Phoenix, AZ)
- … Center , Agent Profile Management activities to related teams, operations through senior contact center leadership. Drive ongoing innovations and process ... **Our Opportunity:** As a Senior Real-Time Analyst, you will be responsible for...as needed. **What you'll need:** + 3+ years call center Workforce Management and contact center… more
- Charles Schwab (Austin, TX)
- …project manager role is a key member of Schwab's Service portfolio supporting the firm's Contact Center technology solutions . The candidate in this role will ... **Preferred Qualifications** + Scaled agile methodology experience strongly preferred + Contact center technology experience (phone/IVR, chat, SMS) +… more
- Vanderbilt University Medical Center (Nashville, TN)
- …lifespan, ensuring that the tools are meeting the evolving needs of the Medical Center 's 24,000 colleagues. Our solutions are driven by the incredible work and ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care,… more
- Amazon (Austin, TX)
- …culture that welcomes bold ideas and empowers you to own them to completion. The Senior Permit Manager role - based in either Seattle, WA, Arlington, VA, or Austin, ... external stakeholders to act as a single point of contact for all strategic permit discussions and escalations. *...delivery metrics and complete after-action reviews to identify and solution opportunities for process improvement. * Up to 25%… more
- Amazon (Herndon, VA)
- …individual to source, negotiate, and execute large-scale deals on the data center real estate team. Amazon Web Services (AWS) is a comprehensive, evolving, ... operate on both strategic and tactical levels to support the expansion of AWS's Data Center Network in the US In this role, you will work directly with land owners,… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center (Finance and Accounting) Senior Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION + ... destinations. WHERE WE NEED YOU The Protiviti Americas Delivery Center is seeking a Finance and Accounting Senior...the project assigned to them in support of Protiviti's Solution offerings - Technology, Risk and Compliance, Internal Audit… more
- Edward Jones (St. Louis, MO)
- …and monitoring of risks, dependencies, and effectively communicating status with impact to senior leaders as a single point of contact . This position will ... best part? We develop and create our own industry-leading solutions internally. And you can be a part of...the clients they serve. **What you'll do ** The Solution Train Engineer will coordinate SAFe Program Increment Planning… more
- Quality Technology Services, LLC (New Albany, OH)
- …be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and ... and managing the design, preconstruction and construction activities on given data center construction project(s). The Senior Project Manager will interact on… more
- Southern California Edison (Rosemead, CA)
- **Join the Clean Energy Revolution** Become a ** Senior Solutions Architect - Customer Service** at Southern California Edison (SCE) and build a better tomorrow. ... to role here. **Key Focus of Role** + **Define Solution Architecture:** : In SCE's Customer Service areas covering...it into narratives, business and technology roadmaps. As a ** Senior Solutions Architect - Customer Service** ,… more