- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... and coordinates clinics and non-clinic appointment scheduling and non-clinical services at Stanford Health Care (SHC), SHC Tri-Valley and/or...Care **What you will do** + Collaborates and assists Contact Center Manager to oversee… more
- Northland Area FCU (Alpena, MI)
- …strong communication skills and a professional approach to member service . The Contact Center Manager is responsible for training staff on the ... Contact Center Manager The... Contact Center Manager The Contact ...professional to oversee daily operations while ensuring exceptional member service and meeting credit union goals. This leadership role… more
- Olmsted Center for Sight (Buffalo, NY)
- Employment Opportunity Contact Center Services Manager Job Description: VIA is seeking a full time Contact Center Services Manager to ... Contact Center Services , the Contact Center Services Manager...Manager is expected to ensure day to day service delivery in the Contact Center… more
- US Bank (Dallas, TX)
- …fraud, debit detection, Regulation E , FCC or risk mitigation? Come join the team as a Contact Center Quality Manager ! In this role you will oversee a team ... managing daily business line risk activities within the Specialty Contact Center of the Client Service...and regulatory standards for the assigned functional areas/region. The manager will play a critical role in maintaining compliance… more
- University of Miami (Medley, FL)
- …for a Full Time Manager , Contact Center to work in Miami. The Contact Center Manager will manage, lead, and inspire contact center staff, ... this position is responsible for overseeing a team of contact center supervisors and their direct report... teams is to provide timely access to healthcare services and patient registration for the University of Miami… more
- CVS Health (Buffalo Grove, IL)
- …personal, convenient and affordable. **Position Summary** CVS Health is recruiting for a Senior Manager of Contact Center Technologies Support to lead the ... sends a personal message that how we deliver our services is just as important as what we deliver....colleagues and multiple off-shore and near-shore contractors. The Senior Manager of Contact Center Technologies… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 6,7 DEPARTMENT: Contact Center FLSA STATUS: ... Service Standards. CULTURAL EXPECTATIONS: + Adheres to Financial Center 's Policy and Procedures + Acts as a role... environment, familiar with related policy and procedures + Contact Center Representative I - Less than… more
- Aspira Connect (Grapevine, TX)
- Position Purpose The Platform Manager within our Solutions division contact center is responsible for managing and optimizing the platforms used by our ... The ideal candidate will have a strong background in contact center technologies, excellent problem-solving skills, and...CRM systems. + Experience with Amazon Connect and Jira Service Manager strongly preferred. + Demonstrated success… more
- Grand Canyon Education (Phoenix, AZ)
- …Date: June 30, 2025 Manager : Student Contact Center - Student Contact Center Manager Application Instructions Please click on the link below to ... Student Worker - Student Contact Center - Call Center...support all internal and external customers with exceptional customer service while directing calls and chat to the appropriate… more
- Bristol Myers Squibb (Tampa, FL)
- …at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Senior Manager , Procurement, Contact Center & Agency Management role is ... environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the...driving Agency Management. This role is expected to have Contact Center expertise and knowledge of other… more
- AdventHealth (Maitland, FL)
- …via incoming and outbound calls with a focus on customer service under a contact center manager team of service lines. Provides operational support ... providers without compromising patient care. **The role you'll contribute:** The Contact Center Representative fulfills AdventHealth's mission by providing world… more
- CalSTRS (Sacramento, CA)
- …Posting: Contact Center Analyst State Teachers' Retirement System JC-460581 - Contact Center Analyst STAFF SERVICES ANALYST $3,749.00 - $6,093.00 per ... Contact Center Team as a Contact Center Analyst. Customer Service ...make critical life-impacting decisions. Under the supervision of the Contact Center Team Manager , the… more
- Paycom Online (Oklahoma City, OK)
- …maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related hardware ... resources on the network in conjunction with the public service staff. + Performs training. **Miscellaneous:** + Attends meetings...+ **LAN/WAN TCP/IP, MPLS, BGP, VPN** + **Cisco Call Manager , Cisco Unity, Cisco Contact Center… more
- State of Georgia (GA)
- Quality Rated Family Support Call Center Manager Georgia (https://careers.georgia.gov/jobs/60822/other-jobs-matching/location-only) New Hot Social Services ... Family Support Call Center into the DECAL Contact Center . The Manager will...Onboarding and training completion. | Proficient operation of Support Center systems. | Adherence to customer service … more
- Paychex (St. Petersburg, FL)
- …experts. Responsibilities + Provides the strategic direction and leadership to the contact center organization responsible for achieving best in class ... Qualifications + Bachelor's Degree - Preferred + 3 years of experience in Leading contact center managers, supervisors and individual contributors + 5 years of… more
- Public Storage (Plano, TX)
- …Exchange. **Job Description** Public Storage is seeking a dedicated and experienced Manager to lead our Collections Program. This role will involve overseeing the ... + Closely work with BPO partners(s) to achieve collection recovery targets and service levels. + Establish performance metrics and KPIs in collaboration with Care … more
- Hilton (Columbus, OH)
- …hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your technical and contact ... on the growth and evolution of contact center products + Strategy and implementation of self\- service...**Job:** _Call Center and Reservations_ **Title:** _Senior Manager Product Management \( Contact Center \)_… more
- Hilton (Columbus, OH)
- …hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your technical and contact ... on the growth and evolution of contact center products + Strategy and implementation of self\- service...access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a… more
- The Hartford (Columbus, OH)
- …our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical ... Manager Data Engineering - GE07AE We're determined to make...include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to… more
- Hospice of Michigan (Southfield, MI)
- Job Summary: Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care activity statewide. ... care delivery processes to continually improve customer care and service satisfaction outcomes. + Utilizes data to evaluate the...Utilizes data to evaluate the quality of patient care services and utilization of resources. + Actively keeps abreast… more