- TEKsystems (Olathe, KS)
- Description: Looking for Full-Time Customer Service Representatives to join the Local facilities team in Olathe, KS. Excellent entry level opportunity with a growing ... Overview: Triage incoming calls from customers that require service/sales. Work with customer to understand their need and work to schedule the appropriate service.… more
- HSBC (Buffalo, NY)
- …our communities and the planet we all share. A US Contact Center Premier Escalation Specialist is trained to simultaneously handle multiple existing and new to ... contact center environment. As our US Contact Center Premier Escalation Specialist you will: + Provide high...will: + Provide high quality service to achieve maximum customer satisfaction by resolving the customer query… more
- Amazon (Tempe, AZ)
- …that every day is still day one. We are working to be the most customer -centric company on earth. To get there, we need exceptionally talented, bright, and driven ... is your chance to make history by joining Amazon's Escalation Team. In this role you will be part...first contact resolution, as well as a remarkable, reproducible customer experience. * Process Improvements: Identifies Seller, Compliance and… more
- PennyMac (Plano, TX)
- …and supporting divisional customer service objectives. The **Senior** **Client Escalation Specialist ** will: + Perform complex data and document validation ... complete mortgage journey. **A Typical Day** The **Senior Client Escalation Specialist ** is a skilled role supporting...to regulatory compliance questions and inquiries + Serve as escalation point for customer fulfillment requests +… more
- OneMain Financial (Evansville, IN)
- This position is part of a customer -focused team responsible for resolving complaints, coordinating all complaint capture, resolution, reporting, and root cause ... driving change directly and through effective organizational partnerships. The Specialist Intermediate is responsible for providing exceptional service and support… more
- Centene Corporation (Tampa, FL)
- …be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access ... to competitive benefits including a fresh perspective on workplace flexibility. **Position Purpose:** Assists with responding to complaints and escalations from members/providers. Supports in handling escalations, handling problem tickets, and providing… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Lead Institutional Investment Operations Specialist within the Wells Fargo Securities (WFS) Customer Due Diligence ... Specifically, this role will be responsible for performing CIP verification, reviewing Customer Due Diligence, and collecting Enhanced Due Diligence for higher risk… more
- Access Dubuque (Dubuque, IA)
- Customer Care Specialist **Flexsteel Industries, Inc** 1 Positions ID: CUSTO001185 Posted On 07/18/2024 **Job Overview** + Act as voice of the customer , ... escalation . + Respond timely with customized responses to customer inquiries via email, phone, & chat. + Coordinate...Job TH Ad TH Comments **Similar Jobs** Sales Operations Specialist Platinum Supplemental Insurance CUSTOMER SERVICE- SALES… more
- Universal Instruments Corporation (Rochester, NY)
- …problems requiring more in-depth knowledge to appropriate internal resources. . Ensures customer escalation process is followed to assist both internal and ... Technical Customer Support Specialist II Universal Instruments...preferred . Clear communication both verbal and written including escalation reports and presentations. Responsibility for Quality Procedures or… more
- Bausch + Lomb (Rochester, NY)
- …to Bausch and Lomb's direct trading partners both in _English and French_ _._ The Customer Service Specialist will own the order to cash process while improving ... processes internally and externally. The Customer Service Specialist will manage, FOC orders,...open order report for complex or escalated issues requiring escalation + Work closely with cross-functional teams to communicate… more
- Orbis Technologies (Red Bank, NJ)
- Job Descriptions: The Customer Success Specialist (CSS) is responsible for developing best-in-class relationships with new customers and existing customers. The ... needs to work with internal development to ensure awesome customer experience. The CSS reports to the Sr. Management...determine ongoing satisfaction.- Serves as a primary point of escalation for issues identified by the customers or through… more
- Scot Forge Company (Spring Grove, IL)
- Position Summary: The Customer Care Specialist is responsible for being the customer care advocate, assisting the company in delivering a differentiating ... as a liaison to external and internal customers. A Customer care Specialist is a key resource...Develop relationships with Operations and Engineering to enable the escalation of critical customer support issues to… more
- Hawthorne CAT (San Diego, CA)
- …and maintain a work/life balance. We are currently seeking talented individuals for our Customer Experience and Retail Specialist position! Here is some of what ... you'll do POSITION SUMMARY: The Customer Experience and Retail Specialist is responsible...various clerical tasks. + Issue Management: + Effectively documents customer complaints or issues. + Develops issue escalation… more
- Renewal by Andersen (Carmel, IN)
- Customer Relations Specialist Renewal by Andersen - Carmel, IN Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows ... window and door replacement experience for homeowners. As a Customer Relations Specialist , you will be tasked...great experience. We are looking for someone with exceptional customer service, de- escalation , and multi-tasking skills that… more
- Vivint (Lindon, UT)
- …customers and our business. Teamwork is important for us here at Vivint. As a Customer Loyalty Specialist , you will have the support of a Supervisor and ... Performance Specialist , both of whom will coach you regularly to...+ Ability to adapt quickly and be coachable + De- escalation skills + Passion for providing quality customer… more
- Arrow Electronics (IN)
- **Position:** Customer Sales Specialist **Job Description:** Arrow Electronics is a global provider of products, services, and solutions to industrial and ... + Responsible for the day-to-day sales activities, sales support, and customer service tasks for specified customers and assigned accounts. Maintains efficiencies… more
- Kuehne+Nagel (Dallas, TX)
- …organizations worldwide? Here at Kuehne+Nagel, our Dallas site is looking for a new Customer Care Specialist to join our Air Logistics team. **Your Role** As ... the Dallas Aerospace and Engine Logistics Specialist will be responsible for coordinating the transportation, handling...As part of a team of 5, support 2 customer care specialists and 2 supervisors along with a… more
- MyFlorida (Tallahassee, FL)
- Customer Contact Specialist - Team Lead *Open Competitive* Date: Sep 23, 2024 The State Personnel System is an E-Verify employer. For more information click on ... Requisition No: 838170 Agency: Department of Health Working Title: Customer Contact Specialist - Team Lead *Open...functions. Team Lead duties will include: Assisting with the escalation queue daily. Assist RSIIs with complex questions on… more
- SAP (Palo Alto, CA)
- …specifically for candidates early in their careers.** **Who youll become** The Specialist Customer Success Manager (S-CSM) works directly with customers to ... their business journey with our solutions. The S-CSM works to increase customer satisfaction, retention, renewals, references and upsells for Cloud products within… more
- Amazon (Arlington, VA)
- …proactive measures to ensure the best customer experience. As an Sr. Customer Success Specialist , you will have the opportunity to influence teams outside ... Description The Amazon Autos Customer Service team is looking for individuals to...customer contact timeline, identify defects leading to the escalation and engage with stakeholders to finalize the root… more