- Bristol Myers Squibb (Princeton, NJ)
- …. **Position Summary:** We are seeking an experienced Associate Director, Customer Experience ( Cx ), Patient & Care Partner to lead ... + Define success metrics for product features and overall customer experience performance. + Monitor product performance...management, design, or related field. + 6-10 years of experience in product ownership, CX strategy, service… more
- JPMorgan Chase (Brooklyn, NY)
- As a Product Associate , CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and ... with cross-functional teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead...risk posture, and reliability + Design end to end experience merging the digital and technical journeys based on… more
- MSC Industrial Supply Co. (Davidson, NC)
- …Location :** Remote Role-(Looking for candidates-who champion innovation and empowers customer experience via Automation and AI) **BRIEF POSITION SUMMARY** ... : The Customer Experience Process and Automation Lead will...inefficiencies, and areas for improvement. + - Manage the CX Productivity, Automation, & AI program roadmap: identify opportunities,… more
- Edward Jones (St. Louis, MO)
- …of direct or indirect leadership experience in strategic roles that impact the customer experience . + Experience in developing and directing others to ... Overview** Leads and drives strategy, planning, and execution for key, identified experience journeys that are critical to the success of Edward Jones firm… more
- Mass Markets (Garden City, GA)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... the below qualities: + High School Diploma/GED + Prior experience as a teller, associate , or in...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
- PNC (Indio, CA)
- …in this position. **Preferred Skills** Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... to contribute to the company's success. As a Client Experience Associate within PNC's Retail organization, you...for this position. **Job Description** + Delivers a unique customer experience aimed at improving customer… more
- Mass Markets (NM)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- FCP Euro (Milford, CT)
- …to grow, learn, and improve. Job Summary We are seeking an experienced and proactive Customer Experience ( CX ) Operations Specialist to join our team. This ... Position Overview FCP Euro is seeking an Customer Experience Operations Specialist to help...reviews through google/yelp/BBB, etc + Complete daily and weekly CX team administrative functions such as order reviews, reversals,… more
- Lilly (Indianapolis, IN)
- …the unified experience vision and product strategy, maintaining a strong customer -centric focus. + Ensure alignment with CX principles and business ... a customer -first attitude, the Product Manager supports a unified experience that integrates diverse digital journeys and incorporates customer expectations… more
- Merck (North Wales, PA)
- …and execute the **OPDP submission** for launch. + **Lead the customer experience ** roadmap development in collaboration with the CX team. + **Partner with ... **Job Description** ** Associate Director US Marketing, HCP Strategy - Ophthalmology**...treatments. The HCP strategy role will lead the foundational customer strategy to launch these novel products into a… more
- CIBC (Chicago, IL)
- …**Weekly Hours** 40 **Skills** Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... **What you'll be doing** As a Client Service Transaction Associate , you will support the Private Banking Team by...a Bachelor's degree and a minimum of 2-3 years' experience in a private/personal/commercial banking or wealth management role,… more
- Coinbase (Richmond, VA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... . The Consumer Content team is a sub-team of Customer Experience . The Consumer Content team supports...for driving content experiences designed to empower customers. As Associate Manager, Consumer Content, you will be a key… more
- TTEC (Englewood, CO)
- …spark that brightens days and ignite your career with TTEC's award-winning employment experience . As a Corporate Development Associate working hybrid at our ... to help aide in business growth and strategy? As a Corporate Development Associate , you will partner with TTEC's Executive Leadership Team ("ELT"), inclusive of our… more
- Boll & Branch (NY)
- …should be highly analytical and enjoy building data-driven solutions to improve the online customer experience . You love telling a story with data and creating ... Boll & Branch is seeking an Associate Manager of Consumer Insights to join its...by uncovering insights that deepen our understanding of the customer and inform smarter decision-making. You'll analyze the full… more
- CIBC (San Francisco, CA)
- …**Weekly Hours** 40 **Skills** Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** The Senior Client Service Associate executes the more complex transactions required to support… more
- Publicis Groupe (New York, NY)
- …to A/B testing, site usability studies, or other forms of website optimization and customer experience ( CX ) research. **Additional information** The Power of ... **Overview** Razorfish is seeking a highly analytical and insights-driven **Web Analytics Senior Associate ** to join our data analytics team. In this role, you will… more
- Coinbase (Jefferson City, MO)
- …and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering ... best in class support across multiple customer segments. The Global Compliance Operations Team is responsible...in you: * Bachelor's degree or 3+ years of experience within the Compliance field. * 2-3+ year of… more
- Unilever (Hoboken, NJ)
- …the United States. This is a critical role responsible for delivering excellent customer experience , retail service performance and cost efficiency as we ... reduce chargebacks and improve on-shelf availability metrics (Retail) + Define regional customer experience strategy and lead systemic improvements to drive … more
- CIBC (New York, NY)
- …Thinking, Business Effectiveness, Capital Markets, Client Onboarding, Client Service, Customer Experience ( CX ), Detail-Oriented, Strategic Initiative, ... of credit authorizations, including receipt and analysis of all customer information and receipt of payments from customers. All...the team. Who You Are + 2-3 years of experience working in financial services and knowledge of Capital… more
- CIBC (Chicago, IL)
- …Hours** 40 **Skills** Banking, Business Development, Business Opportunities, Client Service, Customer Experience ( CX ), Finance, Microsoft Excel, Microsoft ... of $73,800 - $90,000 for the market based on experience , qualifications, and location of the position. The successful...range of abilities and we provide an accessible candidate experience . If you need accommodation, please contact ###@cibc.com +… more