- Aequor (New York, NY)
- …an improved and consistent user experience while ensuring operational excellence. The CX Communications and Training Manager will collaborate with the CX ... 32408 - Please do not resubmit previously actioned candidates CX Communications and Training Manager We are...this role will drive stakeholder engagement and awareness on CX &E team capabilities and Customer Centricity mindset… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …providing guidance and support to ensure alignment with organizational and customer experience goals. Responsibilities include managing digital content ... required Strong knowledge of Content Management Systems related platforms (specifically, Adobe Experience Manager and other Adobe suite of products), processes,… more
- American Honda Motor Co Inc (Torrance, CA)
- …creation. This will include market sizing, financial simulation and research. Customer Experience :The Customer Experience ( CX ) division is working ... Marketing and Customer Experience Co-op/Intern- Spring 2025This job...systems, traveling to suppliers or serving as a project manager ! In addition to the full-time associate work that… more
- Lennar Mortgage (Miami, FL)
- …in the United States. Join a Company that Empowers you to Build your FutureAs the Manager of Customer Experience Strategy, you will play a pivotal role in ... shaping and executing our Company's Customer experience strategy. You will be responsible for developing and implementing initiatives to enhance Customer … more
- Percepta (Mahwah, NJ)
- …HR functionality, employment laws, procedures, and policy interpretation preferred*Previous operations experience required, preferably in a CX / Customer ... required*Good knowledge of contact center operations and back-office administration*Previous experience in handling high visibility, escalated customer … more
- Resolution Technologies, Inc. (Plano, TX)
- …include interval, real-time, and user sync integrations and schedule display within the CX Agent Gather customer use cases and business justification for product ... Senior Product Manager (API Integration) Career Opportunity As a Senior...inside and outside of the company, and facilitate regular customer communication to gather and analyze feedback to incorporate… more
- American Honda Motor Co Inc (Torrance, CA)
- …presentations:Support with preparing presentation updates on project progress work to Customer Experience leadership during bi-weekly sprint reviews & related ... team to Bring the Future!LocationTorrance, CA Job PurposeThe Loyalty Experience Leader, part of the CX Analytics...across Honda teams to design, test and scale loyalty experience initiatives. Specifically, the Customer Loyalty leader… more
- Dexian - DISYS (Plano, TX)
- …implementation of new business processes and support our solutions as part of customer experience ( CX ) in our Salesforce platform functionality. ... Client is seeking a Senior CRM Salesforce - Developer to join our IT Enterprise Customer Enablement team in DFW. As there is a higher demand for our products and… more
- Russell Tobin & Associates (Framingham, MA)
- …Remote United States - Arizona - Remote Responsibilities: Coordinate visits to customer project sites to investigate and gather energy performance data for existing ... for technical proposals and reports. Develop approaches for project commissioning ( Cx ) and measurement and verification (M&V) of energy savings, in collaboration… more
- Navistar, Inc. (Lisle, IL)
- …sustainable transport solutions. As we embark on this journey, we are seeking an experienced Customer Experience ( CX ) Manager to guide and oversee our ... with content teams to ensure that all content across digital touchpoints supports the CX strategy and enhances the overall user experience . + Trend Analysis and… more
- CVS Health (Woonsocket, RI)
- …working together in a supportive, collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary ... responsibility for the day-to-day operations of CVS Health's Retail customer experience reporting, providing actionable insights that deliver business results,… more
- MetLife (New York, NY)
- …modern, agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key ... value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Iron Mountain (Trenton, NJ)
- …with a provider of business SaaS solutions. * Subject matter expertise in Customer Experience , preferably with professional CX certification. * Understanding ... let's start the conversation. **Position Overview** Are you a Customer Experience leader skilled in VoC research...programs that deliver positive impact for our customers. The CX Manager serves as a consultant and… more
- Mathematica (Columbus, OH)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst/ Sr. Manager ! The Client Experience Senior Analyst/ Sr. ... Manager works with the Client Experience ( CX ) team to implement the ...duties may be assigned as needed Position Requirements: * Experience in CX management, customer … more
- Warner Bros. Discovery (New York, NY)
- …in AI/ML & Automation Initiatives, you will be critical in shaping our customer experience strategy. Your primary focus will be to identify, leverage, ... you can thrive. **Your New Role** As the Product Manager for CX Data & Insights, specializing...Bachelor's degree in a relevant field or equivalent work experience in customer experience and… more
- Amazon (Seattle, WA)
- …Manager to join our team to own defining and building a new set of org-wide customer experience ( CX ) metrics to help us deeply understand and evaluate our ... Customer Service organization is at the forefront of customer experience - seeking to delight our...technology roadmap in order to measure and improve our CX , as well as enable our organization to drive… more
- Ford Motor Company (Dearborn, MI)
- …impact go beyond our product actions. In this role, you will focus on the customer experience for fleet electrification throughout shop, buy, and own. Ford Pro ... a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of... sites is expected._** **What you'll do ** The CX Design Manager 's primary role is to… more
- Bristol Myers Squibb (Princeton, NJ)
- …Director WW FM CX Strategy is responsible for developing the global Field Medical Customer Experience (FM CX ) strategy and driving the evolution of all ... and implementation of FM initiatives that improve the overall customer experience , in collaboration with the FME...IT). + Develops FM guidance and FM and First-Line Manager (FLM) customer -centric impact metrics / KPIs… more
- Amazon (New York, NY)
- …business success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift, and competing ... positions us well for the long-term. As a Senior Manager , Product Management - Tech, Ad CX ,..., design, and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging.… more
- Amazon (Seattle, WA)
- …of EE online. We run usability studies, and obsess over the end to end customer experience for Everyday Essentials. We partner with teams across Amazon (Search, ... deliverables. Deep dive and analytical skills: Leading audit for progress on Customer experience improvements leveraging data, dashboards, metrics. Ability to… more
