• Customer Fraud Resolution

    Umpqua Bank (Tigard, OR)
    Customer Fraud Resolution Specialist Corporate Risk Tigard, Oregon Coeur d Alene, Idaho Lakewood, Washington Roseburg, Oregon **Description** **About ... customer contact for resolution of customer accounts following a fraud incident.; receives guidance fromSr. CCS Representative to approach complex… more
    Umpqua Bank (09/28/24)
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  • Fraud Customer Support Sr…

    Citizens (Riverside, RI)
    …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist . In this role, you'll play ... one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training,...steps through effective verbal communication skills to gain the customer 's consent on a resolution . + Provide… more
    Citizens (09/26/24)
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  • Fraud Specialist

    Hills Bank (Hills, IA)
    …Join Hills Bank and let us surprise you with even more perks! SCOPE: The Fraud Specialist position is responsible for the review, analyzation, investigation and ... customer reported fraudulent transactions. They will also provide fraud support to internal and external customers in a...+ Advise both internal and external customers on the resolution of fraud issues and executing and… more
    Hills Bank (08/31/24)
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  • Fraud Specialist (Remote)

    SMBC (Boston, MA)
    …As a Fraud Specialist , you will leverage your experience with fraud prevention, customer engagement, and operations processes to review a variety of ... losses to SMBC ManuBank Digital Bank, Jenius Bank. The Fraud Specialist will also support new process...a knowledgeable, empathetic manner, with an eye towards expedited resolution of their fraud claim. + Stopping… more
    SMBC (09/19/24)
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  • Financial Crimes Fraud Specialist

    Fifth Third Bank, NA (Cincinnati, OH)
    …temperature and the like. + Extended viewing of a CRT screen. Financial Crimes Fraud Specialist M-F 9a-6p LOCATION -- Cincinnati, Ohio 45227 Fifth Third Bank, ... and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite,...AND ABILITIES REQUIRED: + One to three years of specialist experience in compliance, investigative work, fraud ,… more
    Fifth Third Bank, NA (09/13/24)
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  • Specialist - Debit Card Fraud

    Woodforest National Bank (The Woodlands, TX)
    …a part of one of the largest employee-owned banks in the country! The Specialist , Debit Card Fraud Services I - is responsible for providing administrative ... and customer experience center, assisting with questions and issues resolution . . Processing debit card dispute claims initiated by customers. . Review… more
    Woodforest National Bank (09/17/24)
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  • Financial Crimes Fraud Specialist

    Regions Bank (Hoover, AL)
    …careers section of the system. **Job Description:** At Regions, the Financial Crimes Fraud Specialist monitors fraud prevention reports and/or reviews and ... Responsibilities** + Researches and analyzes potentially fraudulent activity related to customer accounts or other bank products + Identifies valid and fraudulent… more
    Regions Bank (09/10/24)
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  • Deposit Review Fraud Specialist IV

    JPMorgan Chase (San Antonio, TX)
    …- all while ranking first in customer satisfaction. **Job Responsibilities** As a Fraud Specialist IV, you will: + Assist the Fraud Supervisor to ... and approach problems logically and with good judgment to ensure the appropriate customer outcome + Operates with urgency and meet deadlines + Communicate both… more
    JPMorgan Chase (09/21/24)
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  • Quality Assurance Specialist - Fraud

    SMBC (Phoenix, AZ)
    …it all the right way (from technology infrastructure to modern marketing to customer experience). The anticipated salary range for this role is between $45,000.00 ... personal loans and deposits and growing into other lending products, the QA Specialist will help to expand our quality sampling controls through various methods such… more
    SMBC (08/22/24)
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  • Fraud Detection Analyst (Hybrid)

    M&T Bank (Amherst, NY)
    …+ Ensure activities comply with applicable laws and regulations impacting card fraud detection activities to protect Company and customer interests. + ... detection system parameters to higher management to optimize fraud detection while minimizing negative customer impact....a financial crime or law enforcement related field + Customer service experience in a specialist or… more
    M&T Bank (09/25/24)
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  • Fraud & Dispute Associate

    Fiserv (Pittsburgh, PA)
    …Operations team to make a real and direct impact on peoples' lives! As a Fraud & Dispute Specialist , you will provide support of Fiserv clients' card portfolio ... chargebacks, you will decide on the best path to resolution . This position is important and required to ensure...to card usage + Contact cardholders to investigate possible fraud + Deliver great customer experience with… more
    Fiserv (09/05/24)
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  • Mgr, Security Industry Specialist , TSI

    Amazon (San Diego, CA)
    …actors from committing fraud on our stores. The Sr. Security Industry Specialist is responsible for setting team goals, defining metrics to measure progress, and ... and risk management leader with proven expertise in cyber security, eCommerce fraud investigations and risk mining (SQL, Python, Machine Learning, Data Science,… more
    Amazon (09/13/24)
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  • Contact Center Customer Care…

    HomeSafe Alliance (Columbus, OH)
    **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... move is better than the last. **About the Role** **HomeSafe Alliance** is seeking Customer Care Specialist 's to support the Customer Care contact center… more
    HomeSafe Alliance (09/12/24)
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  • Consumer Lending Senior Business Accountability…

    Wells Fargo (Charlotte, NC)
    **Wells Fargo is seeking two Senior Business Accountability Specialist to join its Consumer Lending Shared Services Risk Enablement Program team. The ideal ... candidates will focus on fraud reporting and program governance and execution. Learn more...risk types, and regulatory environment; facilitate decision-making and issue resolution , and support implementation of developed solutions and plans;… more
    Wells Fargo (09/27/24)
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  • Customer Service Specialist

    Bausch + Lomb (Rochester, NY)
    …to Bausch and Lomb's direct trading partners both in _English and French_ _._ The Customer Service Specialist will own the order to cash process while improving ... processes internally and externally. The Customer Service Specialist will manage, FOC orders,...Claims Processing to ensure accurate and timely documentation and resolution of all claims + Ensure service during disruptions… more
    Bausch + Lomb (08/06/24)
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  • Senior Customer Experience…

    BASF (Florham Park, NJ)
    **Now hiring! Senior Customer Experience Specialist , Care Chemicals** **Where the chemistry happens ** As the leading global chemical supplier for the personal ... the resolution of order exceptions and issues impacting the customer 's order, utilizing or establishing reporting processes and leverage Salesforce while engaged… more
    BASF (09/23/24)
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  • Chargeback Specialist

    Aston Carter (Salt Lake City, UT)
    …Perform complex operational tasks, including review, verification, and identification of customer transactions to detect and prevent fraud , policy violations ... as well as with external customers. Required Qualifications: 4+ years of Customer Service, Financial Services, Fraud , or Investigations experience, or equivalent… more
    Aston Carter (09/24/24)
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  • Senior Complaints Specialist

    Comerica (Farmington Hills, MI)
    Complaint Specialist Sr Comerica's Complaint Management Program serves a variety of purposes: Regulatory Compliance, Risk Mitigation, Customer Protection and ... Experience, Operational Efficiency, and Reputation Management. Complaints are when the customer or someone acting on their behalf is expressing dissatisfaction or… more
    Comerica (09/04/24)
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  • Utilization Management Nurse Specialist LVN…

    LA Care Health Plan (Los Angeles, CA)
    Utilization Management Nurse Specialist LVN II Job Category: Clinical Department: Utilization Management Location: Los Angeles, CA, US, 90017 Position Type: Full ... to achieve that purpose. Job Summary The Utilization Management Nurse Specialist LVN II will facilitate, coordinate and approve medically necessary referrals… more
    LA Care Health Plan (09/17/24)
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  • Utilization Management Nurse Specialist RN…

    LA Care Health Plan (Los Angeles, CA)
    Utilization Management Nurse Specialist RN II Job Category: Clinical Department: Utilization Management Location: Los Angeles, CA, US, 90017 Position Type: Full Time ... to achieve that purpose. Job Summary The Utilization Management Nurse Specialist RN II facilitates, coordinates, and approves medically necessary referrals that… more
    LA Care Health Plan (09/20/24)
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