- Citigroup (Newark, DE)
- …duties as assigned. **Job qualifications:** * 3+ years' experience in Help Desk and/or application support * Previous Customer Service experience preferred * ... Testing for new features and functions and perform post application release validations, compile results and report to Technology...days a week (PC and phone)** **Job Family Group:** Customer Service **Job Family:** Institutional Customer… more
- Baltimore City Community College (Baltimore, MD)
- …software. Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. + ... well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk...+ Knowledge of the principles and methods of exceptional customer service . + Proficiency in Microsoft Outlook,… more
- TEKsystems (Sandy Springs, GA)
- …issues related to Windows 10 computer systems, software, and hardware 2. Excellent customer service skills and ability to communicate with client's external ... person. Image, pack and ship laptops and peripherals Responsible for maintaining Helpdesk ticketing queue Walk customer through problem-solving process. Install,… more
- TEKsystems (Grand Rapids, MI)
- (Healthcare IT / Healthcare Customer Service Representative Experience Preferred) 1. Experience providing Customer Service /phone support for healthcare ... for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going through...systems and core applications within the environment to enhance customer experience. This is leading to many areas of… more
- Baltimore City Community College (Baltimore, MD)
- …timely manner. + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. + Install/modify computer ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service … more
- TEKsystems (Madison, WI)
- …MS Office, Windows 7, VDI, LANDesk Additional Skills & Qualifications: Excellent customer service and communication skills Experience Level: Intermediate Level ... Description: We are looking to fill a helpdesk position on the IT Service ...to the knowledge base. This position's primary responsibility is customer contact. Of the highest importance is a desire… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and… more
- The University of Texas at Arlington (Arlington, TX)
- …The Help Desk Analyst II will be responsible for ensuring an outstanding level of customer service by providing direct IT support to students, faculty and staff ... any equivalent combination of education, training and experience. + Prior experience providing customer service in a Help Desk or technical support environment.… more
- RTX Corporation (Schriever Air Force Base, CO)
- …users in person, secure phone, email, or instant message (IM). + This position will be customer facing, so refined customer service skill, in addition to IT ... meet the demands of a rapidly evolving global market. We are seeking a Helpdesk System Administrator to work onsite at Schriever Space Force Base, Colorado Springs… more
- Adams County Government (Brighton, CO)
- …This Job This entry-level position (Tier 1) will be responsible for providing excellent customer service with the ability to communicate in person and via ... Technical Helpdesk Associate I Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4555887) Apply Technical...as required Qualifications for Success + Effective and efficient customer service skills + Strong analytical and… more
- Motion Recruitment Partners (Hatboro, PA)
- …experience in applications and computer troubleshooting support and/or 2+ years of customer service experience in a 24/7 technical/production environment. + ... Helpdesk / Desktop Support Hatboro, PA **Onsite** Contract...should be consistent with the company values: Providing superior customer service , acting with integrity, adding value,… more
- Mass Markets (Savannah, GA)
- …We are looking for help desk representatives to support inbound customer service , technical support, and back-office processing representatives for ... with experience and while prior contact center experience isn't required, experience in customer service , tech support, inside sales or back-office support is a… more
- CACI International (Rome, NY)
- …applications. + Familiarity with IT service management tools such as BMC Remedy/Microsoft Service Manager. + Excellent customer service skills. + DoD IAT ... Helpdesk Support Specialist Job Category: Information Technology Time...Do:** + Responsible for collection of incident information through customer conversation, and self- service support tools. +… more
- Philips (Murrysville, PA)
- …acquired 3+ years of experience in a medical device technical support or IT related customer service role. You have strong phone and customer service ... As the Helpdesk Support Representative, you will have the primary...to product complaints and events associated with the software application . + Informing Product Managers on customer … more
- TEKsystems (Anchorage, AK)
- …+ Conduct initial diagnosis using documented processes and available tools. + Ensure customer incidents and service requests are handled in a timely manner ... TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This...User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the… more
- Insight Global (Miami, FL)
- … Service Provider Service Desk and ensure to communicate ETA to customer , performing the work, updates and close the ServiceNow incident tickets. We are a ... Our client in the hospitality industry is looking for a Level 2 Helpdesk Technician who will be responsible for identifying and repairing access problems to… more
- Insight Global (Draper, UT)
- …troubleshooting. - Team player mentality, collaborative, self-learner and self-motivated. - Strong customer service skills and focus on ownership throughout the ... Job Description Insight Global is looking for a Helpdesk Support Analyst to work for a large...phone or email. * Provide world class quality of service to our clients throughout the resolution process. *… more
- TEKsystems (Birmingham, AL)
- …transactions and the POS up and running. The technicians will need to have great customer service and attention to detail as the project has tight timelines. ... in Birmingham, AL, is looking for 6 level 1 helpdesk technicians to join their team. Our client is...the POS. Skills: Help desk support, Help desk, Troubleshooting, Customer service , Phone support, ServiceNow, Ticketing system,… more
- Insight Global (Salt Lake City, UT)
- …- Ability to multi-task, prioritize and stay organized - Excellent phone etiquette and customer service - Ability to work well under pressure - High attention ... Job Description Insight Global is looking to hire a Helpdesk Support Analyst to work for a large financial...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- TEKsystems (Coppell, TX)
- …during conversations, a USB headset will also be provided. Skills: call center customer service , call center operations, phone support About TEKsystems: We're ... THE OFFICE 3 DAYS A MONTH. Description: Overview: The Service Desk Analyst has a very wide array of...to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience… more