- Kelly Services (Manhattan Beach, CA)
- …for a Collections / Escalations ' Specialist that will handle some light collections and customer escalation calls for their help center in REDONDO BEACH. ... This position does require at least 2 years of escalations handling or collections experience. We are...Qualifications: * 2+ years of experience in a phone-based customer service role * High school degree… more
- Coca-Cola Beverage Northeast (Bedford, NH)
- …PowerPoint required + Excellent problem solving, analysis, organizational and time management skills + Customer Service mindset + Ability to lead and thrive in a ... Credit & Collections Supervisor Date: Oct 4, 2024 Location: Bedford,...this position is to provide research and analysis of customer billing and collection escalations , review creditworthiness… more
- Sunrun (Columbus, OH)
- …projects and teams **Qualifications** + High school diploma + 2 years of collections , accounts receivable, or customer service experience + Oracle ... inclusion and belonging. **Overview** Supports the daily operations of the Collections Department. Provides accounts receivable collections for existing… more
- Veralto (Wood Dale, IL)
- …create a resolution path and close customer disputes **Behaviors** + Excellent customer service skills and effective written and oral communication skills + ... We are currently seeking a ** Collections Supervisor** to join our team in **Wood...to manage high volume/high pace work environment effectively + Service -oriented team player with customer focused approach… more
- American Tower (Woburn, MA)
- …As a Collections Analyst you will partner cross-functionally to resolve customer disputes in a timely manner and drive success with external customers by ... **The Team** We are seeking a Collections Analyst to join American Tower's Accounts Receivables...billing adjustments, and complete the necessary paperwork. + Initiate customer contact via telephone and initiate escalations … more
- Vertafore (Denver, CO)
- …successful person in this role will reduce outstanding balances on accounts while providing customer service alongside our AR Support Team to resolve customer ... the US, Canada, and India. The AR Support and Collections Specialist is responsible for providing triage services on...and collection queries, as well as generating and assigning Customer follow-up tasks and escalations . Additionally, the… more
- Sutherland Global Services (Chesapeake, VA)
- …and resolutions. **Teamwork:** Interact with client departments (test desk, field service , dispatch) regarding escalations . Schedule a technician visit when ... new solutions, all provided through a seamless "as a service " model. For each company, we provide new keys...and people-oriented professionals to join our dynamic team as Customer Support Consultants. We are a group of driven… more
- PNC (Horsham, PA)
- …have an opportunity to contribute to the company's success. As a Commercial Collections Specialist within PNC's Business Credit organization, you will be based in ... and serves as a point of escalation. Partners internally to resolve escalations and provide guidance. May interact with external customers and third parties… more
- Veolia North America (West Nyack, NY)
- …outlined in their collective bargaining agreement. **Position Purpose:** The Supervisor of Customer Service , New York is responsible for the overall environment ... of the customer service office(s), walk-in payment center(s) and...deposits of cash and checks. + Diligently respond to customer escalations in a professional and respectful… more
- Austin Energy (Austin, TX)
- …+ Strong leadership that will integrate and implement new strategies to improve customer service delivery, exceed customer expectations, and expand the ... a Criminal Background Investigation. + * Please describe your experience handling customer escalations (to include larger business account through the range… more
- Aston Carter (Tempe, AZ)
- Job Title Customer Service Representative Job Description Seeking a customer service representative for a growing team at a large call center in Tempe, ... year of call center experience required preferably in logistics, collections , escalations , or help desk support +...Staffing(R) double diamond winner for both client and talent service . Diversity, Equity & Inclusion At Aston Carter, diversity… more
- Aston Carter (Plantation, FL)
- … when necessary. * Advise customers on payment options and provide exceptional customer service in addressing inquiries and resolving disputes. * Process ... repayment terms. * Maintain accurate and up-to-date records of customer contacts and collections efforts. * Plan...Staffing(R) double diamond winner for both client and talent service . Diversity, Equity & Inclusion At Aston Carter, diversity… more
- M&T Bank (Getzville, NY)
- …5 years' higher education and/or work experience, including a minimum of 2 years' collections or customer service experience which includes a 1 years' ... the SPOC Help Line + Handling telephonic and internal escalations received in the SPOC department. + Assist in...and professionally over the phone. + Excellent communication and customer service skills. + Proficiency with word… more
- M&T Bank (Getzville, NY)
- …communicate effectively and professionally over the phone. Excellent communication and customer service skills. Proficiency with word processing and spreadsheet ... + Review denied loan appeal requests by examining changes in customer 's income, newly submitted documents and identifying possible miscalculations. + Calculate… more
- Amazon (Arlington, VA)
- …volume and complexity; * Work with local, regional and global teams to drive escalations that hinder collections * Through deep dives and working directly with ... seeking a self-driven Finance Manager with a strong owner's mindset, relentless customer advocacy, and frontline obsession to be the global accounts receivables… more
- Baptist Memorial (Memphis, TN)
- …payer responses in all forms of communication.. Professional Writing Skills. Excellent Customer Service and communication skills (verbal and written). Time ... bad debt from potential write-offs due to lack of collections and overturns on payer denials through the appeals...+ Appeal denials for payer external review and state escalations + Communicate audit results to hospital service… more
- Intuit (Plano, TX)
- …Team Lead! This team operates on the front lines answering calls, providing exceptional customer service to customers impacted by a risk action. The team is ... on the first contact. Utilizing strong decision making and customer service skills along with training and...includes but is not limited to Underwriting, Transaction Risk, Collections , Chargebacks, and Compliance. + Responsible for the daily… more
- R1 RCM (Mequon, WI)
- …and supporting other team members with resolution + Leveraging excellent customer service to assist with resolving patient escalations related to billing or ... responsibilities for services received, payment options, and point of service collections on procedures to patients or...To thrive in this role, you must provide excellent customer service by continuing to go above… more
- Banner Health (Tucson, AZ)
- …place to be! Join us in our mission to serve our patients with amazing customer service , attention to detail, and just plain old greatness! Experience is great, ... Responsible for in person patient intake and registration, providing superior customer service , accurately identifying, and obtaining authorizations patients'… more
- University of Utah Health (Salt Lake City, UT)
- …for insurance receivables collections , denials resolution and internal/external customer service . Account portfolio may include accounts less complex ... payment compliance reviews and resolutions based on projects focused by payer, service , entity, trend, etc., as assigned by unit leader. + Ensures appropriateness… more