- ManTech (Mclean, VA)
- **ManTech** seeks a motivated, career and customer -oriented ** Service Delivery Manager - IT Asset Management** to join our team in **McLean, VA** . In ... providing all aspects of IT Asset Management support and delivery providing coverage from 6:00 am - 6:00 pm...diverse range of skillsets in direct support to the customer . **Preferred Qualifications:** + ITIL certification or similar asset… more
- ManTech (Doral, FL)
- **ManTech** is seeking a motivated, career and customer -oriented ** Service Delivery Manager ** to join our team in **Doral, FL** . **Responsibilities ... and geographically dispersed enterprise, including OCONUS locations. + The ITSM Operations Manager shall monitor and report the operational status of the network;… more
- Leidos (Camp Springs, MD)
- …Project Management Professional (PMP) certification. **Preferred Qualifications:** + Prior experience as a Service Delivery Manager in an Air Force or other ... we do business. **Your greatest work is ahead!** Leidos is hiring a customer -oriented **_Information Technology Service Delivery Manager_** to support the… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer -oriented **Senior Service Delivery Program Manager ** to join our team in the DC, Maryland, and Virginia ... delivery opportunities and issues + Taking accountability for service delivery performance, meeting customer expectations, and driving future demand +… more
- ManTech (Stennis Space Center, MS)
- ManTech seeks a motivated, career and customer -oriented **Senior Service Delivery Program Manager ** to join our team in the **DC Metropolitan area** or ... + Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization *Review and track ticket processes and metrics… more
- Chadwell Supply (Phoenix, AZ)
- …Chadwell Supply customers, as well as accurately quoting pricing and delivery . The Customer Service Manager monitors the incoming call queues and helps ... the Country. + Named Top 100 Companies USA 2022, 2023, and 2024! Overview The Customer Service Manager is responsible for the performance of the Customer … more
- Xerox (Washington, DC)
- Service Delivery Manager - Federal **General Information** Press space or enter keys to toggle section visibility City Washington State/Province District of ... management, contract commitments delivered within cost targets, overall profit and revenue growth. The Service Delivery Manager (SDM) role is a key services … more
- House of Blues (Beverly Hills, CA)
- …aligned with business need and expectation 24/7 365 days a year. THE ROLE: The IT Service Delivery Manager will oversee both our online service desk ... (with Zendesk experience preferred), they will be responsible for ensuring efficient service delivery focused on SLAs, resolving high-severity issues, and… more
- Cognizant (Atlanta, GA)
- …to run the business in a secure environment. **Job Summary** We are seeking an experienced Service Delivery Manager with 20 to 22 years of experience to join ... (MTTR). + Customer Satisfaction: Achieve high levels of customer satisfaction through effective service delivery and issue resolution. KPIs include … more
- General Dynamics Information Technology (Offutt AFB, NE)
- …a career that is challenging, impactful, and mission critical. Join our team as a ** Service Delivery Manager (SDM)** and make an impact in Omaha, NE. ... to achieve those expectations to a high standard. **HOW SERVICE DELIVERY MANAGER (SDM) WILL...HDI Desktop Support Manager (HDI-SDM) or Certified Customer Service Manager (CCSM) **Location**… more
- Fujifilm (Columbus, OH)
- **Position Overview** We are hiring for a Senior Service Delivery Manager who will be responsible for the strategic oversight of service delivery for ... service level attainment, reporting, communication, and meeting structures. The Senior Service Delivery Manager will build and maintain long-term… more
- Hyundai Autoever America (San Diego, CA)
- …Team assigned for HT including employees, partners, and contractors for optimal performance. The Service Delivery Manager will prepare and deliver reports to ... 10439 - Sr. Manager of IT Service Delivery...10439 - Sr. Manager of IT Service Delivery Location - San Diego,...SAP ERP and Dynamics CRM + Web/Mobile Application + Customer Engagement and Vendor Management + Project Management +… more
- Actalent (Durham, NC)
- Job Title: Service Delivery Manager -...service delivery , ensuring minimal impact on service quality and customer satisfaction. + Provide ... Security Job Description The Service Delivery Manager is responsible for overseeing the delivery of security services and solutions to meet the needs of… more
- CTG (Raleigh, NC)
- **CTG is seeking to fill a Service Delivery Manager opening for our client in Raleigh, NC.** **Location:** Raleigh, NC (Remote) **Duration:** 12 months ... **Duties:** ** Customer Relationship Management** + Build and maintain strong, trust-based...with logistics teams to ensure timely and accurate inventory delivery and reporting. ** Service Delivery … more
- Amazon (Nashville, TN)
- …company-wide transportation delivery strategies and contributing to improvements in customer delivery performance metrics across business lines. - Manage ... nodes of the supply chain About the team The Customer Delivery Excellence (CDE) team is part...anecdotes to continually raise the bar on fulfillment and delivery service performance at Amazon. CDE implements… more
- Burlington (Edgewater Park, NJ)
- **LOCATION** 4287 Route 130 S Edgewater Park NJ US 08010 **Overview** As Manager of IT Service Delivery / Service Management, you will be responsible for ... support services. This role ensures that incident management, request fulfillment, and service delivery processes align with business needs and industry best… more
- Amazon (Chicago, IL)
- …goal, we partner with a network of small independent delivery businesses ( Delivery Service Providers) to deliver customer orders. Utilizing continuous ... partner, Amazon's team of Business Coaches (BCs) support our Delivery Service Partner (DSP) business owners as...as they build and grow independent last mile package delivery businesses. The Manager will lead a… more
- Stanley Black and Decker (Valley City, OH)
- ** Service Delivery Manager - Hybrid**...maintain models & analysis to identify potential risks to service delivery within our customer ... STANLEY(R), CUB CADET(R), and HUSTLER(R). **The Job:** As a Service Delivery Manager you'll be...and maintain analytical tools/models to identify service delivery risks. + Collaborate with customer … more
- Invenergy (Chicago, IL)
- …may be before or after the 3-day posting window. Job Description About the Position The Manager , Service Delivery is will serve as the lead in facilitating ... individual will actively contribute to the success of the overall IT Service Delivery program and provide tactical/operational direction and demand management… more
- Entergy (New Orleans, LA)
- **Job Title:** Meter to Cash IT Service Delivery Manager **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC The preffered location ... for the Meter to Cash value stream. The M2C Service Delivery Manager is responsible... Service Manager , Computer Science, Information Technology, IT Architecture, Compliance, Customer Service , Technology,… more