- SAIC (Fort Huachuca, AZ)
- …+ High school diploma and one (1) year or more of related experience + Experience in a customer service or helpdesk role + Must be able to accommodate any of ... **Description** SAIC is seeking a **Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support...network operations difficulties by providing fast, efficient, and friendly customer service . + Assist with managing escalated… more
- Citigroup (Newark, DE)
- …* 3+ years' experience in Help Desk and/or application support * Previous Customer Service experience preferred * Bachelor's degree or equivalent job experience ... to work remotely 2 days a week (PC and phone)** **Job Family Group:** Customer Service **Job Family:** Institutional Customer Service **Time Type:** Full… more
- General Dynamics Information Technology (Fairfax, VA)
- …MBI Full 5C (T3) **Job Family:** SCA **Skills:** Bilingual,Communication, Customer Service ,Interpersonal Communication,Professional Etiquette **Experience:** 1 + ... High School diploma or GEDrequired **EXPERIENCE:** + Minimum 1 year of customer service experience required + Experience supporting Web-based applications… more
- TEKsystems (Birmingham, AL)
- …+ Help desk support + Help desk + Troubleshooting + Customer service + Phone support Top Skills' Details1) Helpdesk /technical support -- candidates need ... have experience supporting end users and technology over the phone 2) Customer service /organized/reliable 3) running scripts and documentation Secondary Skills -… more
- Mayo Clinic (Rochester, MN)
- …have a bachelor's degree _or_ associates degree _and_ 4 years relevant experience in customer service , healthcare or helpdesk /call center _or_ a high school ... diploma or equivalent _and_ 6 years relevant experience in customer service , healthcare or helpdesk /call center. **Additional Qualifications / Application… more
- GCI Communication Corp (Anchorage, AK)
- …diploma or equivalent. + Minimum of six (6) years' experience technical customer service , helpdesk , LAN/WAN Networking, Telecommunications environment, or ... levels; evaluating trends concerning call patterns, call volumes, traffic flow and customer service to ensure service level objectives are met. Provide… more
- GCI Communication Corp (Anchorage, AK)
- …or equivalent. + Minimum of four (4) years of combined work experience in customer service , helpdesk , LAN/WAN Networking, Telecommunications. * Preferred: + ... high priority to customer satisfaction. + Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills.… more
- General Dynamics Information Technology (Rosslyn, VA)
- …certification or equivalent required + A minimum of 5 years of experience in an IT helpdesk or customer service role is required, with at least 2 years ... of the RPC Help Desk, guaranteeing timely and effective customer service . + Oversees Tier 2 and...minimize downtime. + Leads the development and upkeep of helpdesk knowledge base articles, facilitating continuous learning and efficient… more
- TEKsystems (Rochester, NY)
- …Helpdesk , support, service , Microsoft, network, Help desk, Customer service , Service desk, Helpdesk troubleshooting, Windows 10, Phone support, ... customers network. Provide first and second level support for large customer base whose business functions rely primarily on computer-based technologies. Maintain… more
- The Brattle Group (Boston, MA)
- …are essential to the position. In addition, provide an exemplary level of customer service to internal clients. **Some of the day-to-day responsibilities of ... documenting and maintaining IT procedures / guidelines + Assist Helpdesk Manager to acquire service level performance...on company supported Windows computer operating systems + Excellent customer service skills + Excellent verbal and… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …monthly trouble ticket reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and procedures comply with DoD ... Control Facility Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations are staffed… more
- Baltimore City Community College (Baltimore, MD)
- …Skills and Abilities: + Knowledge of the principles and methods of exceptional customer service . + Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, ... to maintain current knowledge of administrative software. Enter solutions for all service tickets into the helpdesk software application for inclusion in… more
- BGB Group (New York, NY)
- …+ Strong interest in IT and a desire to continuously learn and improve + Excellent customer service skills with a focus on providing a positive user experience + ... (NYC) and hybrid job opportunities. Position Overview The IT Helpdesk Associate will be an enthusiastic and customer... Helpdesk Associate will be an enthusiastic and customer -focused team member with our IT department. The successful… more
- TEKsystems (Sandy Springs, GA)
- …issues related to Windows 10 computer systems, software, and hardware 2. Excellent customer service skills and ability to communicate with client's external ... person. Image, pack and ship laptops and peripherals Responsible for maintaining Helpdesk ticketing queue Walk customer through problem-solving process. Install,… more
- TEKsystems (Grand Rapids, MI)
- (Healthcare IT / Healthcare Customer Service Representative Experience Preferred) 1. Experience providing Customer Service /phone support for healthcare ... for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going through...systems and core applications within the environment to enhance customer experience. This is leading to many areas of… more
- Red River (Arlington, VA)
- …requests. + Plan, direct, and manage IT help desk operations, ensuring high-quality service delivery and customer satisfaction. + Supervise help desk employees, ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible...support and operation, as well as experience in managing customer issues and requests. The ideal candidate will have… more
- Baltimore City Community College (Baltimore, MD)
- …when appropriate and follow-up in a timely manner. + Enter solutions for all service tickets into the helpdesk software application for inclusion in the ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service … more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …certification or equivalent required * A minimum of 5 years of experience in an IT helpdesk or customer service role is required, with at least 2 years ... operations of the Help Desk, guaranteeing timely and effective customer service . * Oversees Tier 2 and...IT operations best practices is essential. Familiarity with common helpdesk software and hardware, along with a strong understanding… more
- HCA Healthcare (Richardson, TX)
- …on a case-by-case basis. + Minimum two years' experience in IT desktop support, customer service , helpdesk , and general technology support. + Excellent PC ... Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through… more
- TEKsystems (Madison, WI)
- …MS Office, Windows 7, VDI, LANDesk Additional Skills & Qualifications: Excellent customer service and communication skills Experience Level: Intermediate Level ... Description: We are looking to fill a helpdesk position on the IT Service ...to the knowledge base. This position's primary responsibility is customer contact. Of the highest importance is a desire… more