- Citigroup (Florence, KY)
- The Customer Service Program Management Lead is a strategic professional who stays abreast of developments within Customer Service and contributes to ... & communication, desktop/IVR updates, scorecard impacts & direction, etc. Requires basic Customer Service awareness. There are typically multiple people within… more
- Amazon (Seattle, WA)
- …Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program team. This team proactively engages with ... we need exceptionally talented, bright, and driven people. Amazon's Customer Service (CS) organization is looking for...and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations… more
- Compass Group, North America (Redmond, WA)
- …to support key events for observation of customer engagement and feedback. + Customer Service Program Management + Manage responses to inquiries that ... Come grow your career with Eurest. Job Summary The Senior Customer Relationship Specialist is a guest...and innovation. Strong presentation skills and proven experience with customer service , keeping up with industry trends,… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into ... CET owns the technology to support and enhance our Customer Service Operations network through our Self...myriad of applications. CET is looking for an experienced Sr . Technical Program Manager (TPM) to lead… more
- YMCA of Greater Seattle (Seattle, WA)
- …field. + Minimum of 10 years of progressively responsible management experience in membership, customer service , or program development, with a proven track ... passionate, mission-driven leader to join our team as the Senior Program Executive Director for Membership. This...to membership. Implement best practices and training to enhance customer service . + Team Leadership: Lead, mentor,… more
- Amazon (Seattle, WA)
- …Key job responsibilities - Interface between Amazon Regional business teams and Customer Service (CS) Concessions to facilitate defect reduction goals. - ... Description The Worldwide (WW) Concessions Planning Sr . Program Manager will have cross...functional responsibilities and needs to be passionate about the customer defect reduction experience, as well as cross-team partnerships… more
- Amazon (Detroit, MI)
- …seeking an innovative, entrepreneurial Senior Program Manager to lead Seller Customer Service (Seller CS) Trustworthy Program . This program ... reduction of untrustworthy communication between Buyers and Sellers in Seller-provided customer service , improve detection and mitigation opportunities through… more
- Amazon (Seattle, WA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You will ... be responsible for driving a high-visibility program of reducing customer service ...the day, you navigate a series of meetings with senior leaders across Amazon, leveraging your influence to guide… more
- Amazon (Arlington, VA)
- Description Amazon Customer Service (CS) is seeking a self-driven Senior Program Manager to set the strategy for organizational and operational ... set and manage a roadmap of initiatives, driving end-to-end program management of projects that aim to improve both...and general business operations. This role is specific to Customer Service . We're a small, but mighty… more
- Amazon (Seattle, WA)
- …software engineers, product managers, user experience designers as well as customer service leads. The role is focussed on program that spans across multiple ... Customer Journeys team is looking for a Sr . Technical Program Manager to help customers...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and… more
- Lockheed Martin (Greenville, SC)
- …Finance, and Program Management\. This position will utilize excellent communication and customer service skills to present program analysis and lead ... in Greenville, South Carolina \. Duties include driving execution of the Program Planning & Integration \(PP&I\) business rhythm for all fundamental PP&I products… more
- Henry Ford Health System (Troy, MI)
- …the Manager of Quality, Training and Compliance Operations is responsible for managing the customer service quality assurance, program for HAP and the ... GENERAL SUMMARY: The Supervisor of Customer Service Quality, under the direction...standards. Providing counseling and supervisory support to the department's Senior Analysts, Analysts and Quality Analysts. PRINCIPLE DUTIES AND… more
- YMCA of Greater Seattle (Eastsound, WA)
- …are met within departments. Provides leadership and appraises performance. 3. Oversees customer service , program quality and other impact measurements ... Provides support functions for programs and departments and is responsible for excellent program quality and customer experience. Hiring Range: $79,000 - 85,000… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad. At Amazon we drive innovation and customer obsession into ... Engagement Technology (CET) department. We are looking for a Sr . Technical Program Manager (TPM) who can...the team The mission of the CET team within Customer Service is to create earth's best… more
- The ODP Corporation (Kahului, HI)
- …freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Sr . Store Associate will support a customer -centric environment, ... **Overview** As a Retail Sr . Store Associate-Part Time, you will actively connect...customer -centric experience by proactively acknowledging and engaging every customer . + Utilizes and understands the selling program… more
- Lamar University (Beaumont, TX)
- …plumbing and electrical systems * Experience using hand and electrical tools + Excellent customer service and problem-solving skills + Ability to input notes and ... Position Information Posting Number 20112860 Position Title Senior Facilities Maintenance Specialist, Sr . FTE...suites (may be after hours). + Document and maintain service records of work performed through use of a… more
- Amazon (Santa Monica, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description As a Sr . Design Program Manager on the...brand design, brand strategy, and an understanding of all customer touchpoints from mass campaign channels to onsite, social… more
- Halliburton (Houston, TX)
- SR UX Interaction & Visual Designer (Principal - Senior Advisor) Date: Jan 9, 2025 Location: Houston, TX, US, 77032 Halliburton is one of the largest oilfield ... service providers in the world. Halliburton has been a...box' + Time management and task prioritization skills + Customer satisfaction orientation + Achievement-oriented - focuses on delivering… more
- Amazon (Seattle, WA)
- Description The AWS Commerce Platform - Customer Success Team is looking for a Sr . Technical Program Manager to join our team in Seattle, WA. AWS Commerce ... AWS teams to ensure that we offer a great customer experience. The CSX Team is dedicated to managing...are in need of a collaborative, adaptable, and results-driven Sr . Technical Program Manager to help solve… more
- Capital One (Mclean, VA)
- Sr . Director, Technical Program Management - Card...**About the team** - Capital One is seeking a Senior Director, Technical Program Manager to work on ... products, rigorous analytical skills, and a passion for delivering customer value. In addition to the technical program...be regularly worked. Chicago, IL: $240,300 - $274,300 for Sr . Director, Technical Program Management McLean, VA:… more