- Novo Nordisk Inc. (Plainsboro, NJ)
- …Build, mentor, and lead a high-performing team of UX designers, service designers, and customer experience professionals to execute the customer ... you ready to experiment with us? The Position The Customer Experience and Human Centered Design Lead ...possess deep expertise and hands-on experience in design thinking, service and UX design (including blueprinting), and customer… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and analyze customer feedback from various sources (surveys, social media, customer service interactions, etc.) to identify trends, preferences, pain points, ... you in? Are you ready to experiment with us? The Position The Voice of Customer (VoC) Program Lead is responsible for providing insights directly from customers… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- … the incorporation of ethnographical insights into the design of therapy area customer engagement strategies Service Design: Support the development of ... you ready to experiment with us? The Position The Service Design/Experience Blueprint Lead will play a...requires a strategic thinker with a deep understanding of customer behavior, journey mapping techniques, service design,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset...with us? The Position The Artificial Intelligence (AI) Product Lead is a strategic role focused on defining and… more
- Merck & Co. (North Wales, PA)
- Job DescriptionThe Scientific Strategy lead plays a critical role in the launch of our adult pneumococcal vaccine, a critical growth driver for the organization and ... priority, amidst a highly competitive and dynamic market. The Scientific Strategy Lead w ill be responsible for developing the strategies and relevant initiatives… more
- Merck & Co. (North Wales, PA)
- … support to our company's merger and acquisition (M&A) projects.This role will lead collaboration efforts, support and lead global projects in relation ... topics and SOPs, the Global Clinical Development (GCD) Standards & Training Lead (STL) will work closely with Quality and Continuous Improvement (QCI), Global… more
- Merck & Co. (Rahway, NJ)
- …at a global scale, supporting our business in over 130 countries.The Technical Lead role will provide solution architecture and technical leadership for a team of ... will:Build key relationships with Facilities Management leadership and IT colleagues to lead the delivery of our business solutions.Gain a deep understanding of the… more
- Merck & Co. (Rahway, NJ)
- …are developed in accordance with applicable regulatory, quality, company, and customer requirements.-This position will lead cross-functional development teams ... your leadership.Remain current in relevant worldwide regulatory guidance and standards. Lead / support /oversee clinical supplies production with respect to device… more
- Merck & Co. (North Wales, PA)
- …for you to play:-Campaign Development LeadPut marketing strategy into action as you lead the development of our customer experience and campaign planning. ... relevant, personalized content to meet their needs and create a premier customer experience. The results? We create relevant, personalized content that gains… more
- Merck & Co. (Rahway, NJ)
- …key initiatives. Engages directly with EIT Value Team Leads to coordinate and consolidate service demand and customer support needs related to key ... (EIT) is an essential component of the current IT division that provides support to the Pharmaceutical Research, Supply Chain, Marketing organizations as well as… more
- Merck & Co. (Durham, NC)
- Job DescriptionThe Lead Maintenance Technician is a leader with strong interpersonal, communication, and collaboration skills responsible for leads peers in ... supporting the manufacturing process. Individual will possess the ability to lead a team, train others and contribute to and implement process improvements. The … more
- Merck & Co. (Dallas, TX)
- Job DescriptionThe Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, ... improve or enhance animal management and health outcomes.Job Description:The Customer Success Specialist will be the lead ...support team, and the sales team to ensure customer user experience and satisfaction with SenseHub Dairy sensor… more
- Eisai, Inc (Nutley, NJ)
- …to meet those needs.Has a customer orientation mindset and ensures customer satisfaction for service delivery.Collaborates with IT Security to ensure Eisai ... implementation. Additionally, you'll build stakeholder relationships, ensure cost-effective IT service delivery, collaborate with IT Security, and provide leadership… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Analyze customer feedback from various sources (surveys, social media, customer service interactions, etc.) to identify trends, preferences, pain points, ... customer experience. Relationships Reports to the Voice of Customer Program Lead . Collaborate with teams across...including CS&M, CMR, F&O, and Sales, to provide relevant customer feedback and insights to support decision… more
- Eisai, Inc (Exton, PA)
- … in a GxP environment. Communication, Organization and Problem-Solving Skills Strong customer service ethic is critical to success. Ability to effectively ... high-performing staff, address roadblocks and resource or quality issues.Participate in and/or Lead Continuous Service Improvement processes as part of Exton IT… more
- Data Recognition Corporation (Maple Grove, MN)
- …Qualifications: Four years' experience working in a contract/project management environment, or Support Lead role. Demonstrated success in the ability to ... Summary: This position serves as the primary point of contact for product support of all online, software, web-based services, paper services and the handling of … more
- Eisai, Inc (Nutley, NJ)
- …(configuration management database), and Desktop Engineering teams. This role is very customer service focused and requires technical expertise to guide their ... management experience and oversees a combination of both on-shore & and off-shore VIP Support , Service Desk, Help Desk, Field Support , Audio/Visual … more
- Merck & Co. (Durham, NC)
- …assets). This individual must actively manage his/her team to reliably support customer demand (including employee development, routine coaching sessions, ... transactions are complete, timely,-and accurateManage team staffing and overtime to support customer demand while meeting budget targetsRecognize and communicate… more
- Merck & Co. (Durham, NC)
- …cost - Shift(s) supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.)Continuous Improvement ... Delivery and Cost, in that order.Actively develop members to obtain maximum potential. Support and lead /participate in the Hoshin process and advocate for,… more
- Merck & Co. (Rahway, NJ)
- …include but are not limited to:Interact with internal customers and IFM service providers on day-to-day field issues. Support and contribute to the ... maintenance planning process (both daily and longer term) Lead daily toolbox talks in support of...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
