- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- M&T Bank (Bridgeport, CT)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Bridgeport, CT. This position is hybrid with 2 days per week onsite.** ****...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- Commerce Bank (Kansas City, MO)
- …bank, while complying with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external customers while meeting ... for some roles. This compensation range is for the Customer Support Specialist - BankCard Fraud job...is $ 18.55 to $ 21.40 per hour . #LI- Hybrid The candidate selected for this position may be… more
- Citizens (Riverside, RI)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- American Express (New York, NY)
- … management practices, which contribute to Amex's industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...together. **General Counsel's Organization - Manager & Counsel, Credit Fraud Risk and Global Credit and Fraud … more
- Navy Federal Credit Union (Winchester, VA)
- …regulations) + Familiarity with fraud trends and threats + Exposure to member/ customer service , preferably in a financial institution or contact center + ... Overview To identify, review, investigate fraud activity, claims/cases and risk exposures from various delivery channels. Review transactional activities,… more
- American Express (Ayer, MA)
- …uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in ... Reporting to the Director of Investigations, the Special Agent Cyber Fraud Investigations is responsible for supporting global investigations into unlawful acts… more
- Federal Reserve Bank (Boston, MA)
- …products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career ... financial institutions via FedLine(R) Solutions, FedNowSM, Fedwire(R), National Settlement Service (NSS), FedCash(R), FedACH(R) (Automated Clearing House), and Check… more
- NBC Universal (New York, NY)
- …management experience and has the ability to thrive in a fast-paced, customer -centric and ever-changing environment. Global Controllership - Fraud /Loss & ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- City National Bank (Newark, DE)
- …be able to trouble shoot and resolve client concerns * Effective interpersonal, customer service and communication skills to interact effectively with all levels ... *CARD FRAUD /SERVICING LEAD- Wires Team* * Hybrid Schedule-...desire to assist clients with a variety of client service -related issues in a fast-paced, independent, telephone based … more
- Citizens (Pittsburgh, PA)
- …the banking industry, including an understanding of banking operations, compliance, and customer service best practices. + Workflow Application Navigation - ... Description As a Fraud Claims Sr. Specialist, you'll play a pivotal...to protecting our customers, maintaining the highest standards of service , and ensuring the integrity of financial transactions. You'll… more
- American Express (New York, NY)
- … management practices, which contribute to Amex's industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...serve as the primary lawyer advising the Credit and Fraud Risk (CFR) organization on modeling, Artificial Intelligence (AI),… more
- Marriott (Bethesda, MD)
- …of customer /stakeholder needs and actions consistent with the company's service standards. . **Coworker Relationships -** Interacts with others in a way ... temporary position. As a member of the Payment and Fraud Products team, the Business Analyst, Enterprise Products will...to supporting engineering and operations to ensure revenue and customer satisfaction goals are met. A familiarity with dealing… more
- Walmart (Bellevue, WA)
- …What you'll do Join Walmart as **Principal, Technical Program Manager - Payments & Fraud Platform Team** in our Global Technology EBS team. Your work could help over ... expand into new opportunities and evolve with innovations in supply chain and customer experience, we have an exciting opportunity to build software that scales our… more
- US Bank (Columbus, OH)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... are responsible for submitting Suspicious Activity Reports (SARSs) as it relates to fraud . Ensures team meets or exceeds production and quality goals. Partners with… more
- US Bank (Minneapolis, MN)
- …to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics ... with loss mitigation a plus **_The role offers a hybrid /flexible schedule, which means there's an in-office expectation of...areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes… more
- Amazon (Seattle, WA)
- …Gateway, Application Load Balancer, and AppSync. Not only do we build an AWS Security service , but we're a customer of AWS using other AWS services to provide ... Cloud, maintaining on premise data centers, or using a hybrid Cloud approach. What challenges does the WAF Team...special about the WAF Team? We own the direct customer experience as well as the per request processing… more
- Amazon (Seattle, WA)
- …of rules for CloudFront, API Gateway, and ALB. Not only do we build an AWS Security service , but we're a customer of AWS using other AWS services to provide the ... Cloud, maintaining on premise data centers, or using a hybrid Cloud approach. We build a highly available low...Automations on the AWS Cloud. We own the direct customer experience as well as the per request processing… more
- CareFirst (Baltimore, MD)
- …relationships, + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set ... and resolution of all levels (low to complex), of fraud , waste, and abuse schemes, resulting in the savings...Must be able to effectively communicate and provide positive customer service to every internal and external… more
- Raymond James Financial, Inc. (CO)
- …large amounts of data, interpret higher risk attributes (transactional, geographical, product/ service , customer type, etc.), and validate case dispositions ... by the Financial Intelligence Unit (FIU) and the Enterprise Fraud Risk Management ( Fraud ) teams. This role...that all cases are closed/filed in accordance with internal Service Level Agreements (SLA) and the securities and/or banking… more